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Ultimate Care Pōneke House

At a glance
Ultimate Care Pōneke House
Rest Home
135 Constable Street
Wellington 6021
Postal Address
135 Constable Street
Wellington 6021
Capital & Coast
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Rowena Iese - 04 389 7007
Ultimate Care Group
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Ultimate Care Poneke House Ultimate Care Poneke House Ultimate Care Poneke House

Contact us today to see what a positive more to Poneke House can make to your life. 


Visitors as usual (but not if you're unwell or recently returned from overseas)
Ultimate Care Pōneke House features comfortable surroundings with a homely setting which sets our residents at ease. We believe the most important factor for our residents is to assist them to live a full quality life, in a warm, homely, family oriented environment, one that respects and celebrates their individuality and life.

We have a wonderful established garden with views overlooking Newtown. With our multiple lounge areas and sunny courtyards there is plenty of inviting space for residents and families to enjoy.

As well as offering the comfort of security and companionship, we have a full activities programme geared to each resident’s needs and a variety of interesting regular outings.

We're also on the Newtown bus route which makes going in and out of town easy for residents and visitors alike.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 7 Jan 2021

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Vacancy Yes
Fantastic activities programme. Twice weekly van trips. Super yummy food. This is a lovely home to live in.
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $15.00/day up to $15.00/day as at 22 Jul 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes

Updated: 22 Jul 2024

"Everyone is always very positive, warm and friendly".

"The care the staff provide is fabulous".

"We are very happy with mum's care. The staff are absolutely wonderful. We really appreciate that staff engage with her little chats and encouraging her to engage. It is also great having staff with such a diversity of backgrounds. Many, many thanks".

"Easy location to access for family, friends to visit".

"Thank you to all the staff who look after our parents so well day after day and particularly during lockdown when new requirements and procedures had to be maintained and folllowed. We felt that our family member was in the best place and very safe".

Updated: 22 Mar 2021

Type Hours Per Week Status Details
Registered Nurse Yes A Registered Nurse is on duty 24 hours, day and night.
Nurse Practitioner No Ultimate Care Pōneke House is managed by the Facility Manager, Peter Leach
Healthcare Assistants/Caregivers Yes Staffing ratios are maintained in accordance with best practice guidelines.
Physiotherapist Yes Our group Physiotherapist is involved in the oversight and care planning for all Ultimate Care Pōneke House residents.
Activities Co-ordinator Yes Ultimate Care Pōneke House provides a varied and well- balanced activities and events programme, co-ordinated by one full-time Activities Officer, assisted by a part-time Recreation Officer.
Hairdresser Yes Personal appointments may be arranged with a Hairdresser who visits on a fortnightly basis. (Additional charges apply for all hairdressing services.)
Podiatrist Yes A Podiatrist visits on a monthly basis for personal appointments and is available for urgent assistance upon request. (Additional charges apply for personal podiatry appointments.)
Dietitian Yes A Dietician regularly reviews and audits all the menus at Ultimate Care Pōneke House.
Accredited Visitors Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Ultimate Care Pōneke House respects and endeavours to meet the spiritual needs of individual residents. Church services of an interdenominational nature are conducted on-site, fortnightly. Specific Chaplaincy services may be arranged on request.
Other Personnel Yes The Facility Manager is assisted by a Clinical Services Manager, Administrator, Maintenance, Kitchen and Cleaning/Laundry staff. Ultimate Care Pōneke House also maintains regular contact with the community and other groups from the nearby suburbs.

Updated: 7 Jan 2021

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes Our staff are trained by Mary Potter Hospice both Registered Nurses and Care staff. It is a privileged to be able to offer a caring experience that resonates with families during and after the loss of a loved one.
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Tracheotomy Care Yes
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes
Clinical Management Yes
Other Specialties Yes

Updated: 7 Jan 2021

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability.
Carer Support Yes If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities.
Subsidised Yes
Private Paying Yes Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy.
Booking can be made in advance Yes We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities.

Updated: 7 Jan 2021

Feature Status Details
May Bring Own Furniture Yes Residents are encouraged to bring pieces of their own furniture, for example a TV, lazyboy chair or chest of drawers
Single Rooms Yes All the rooms at Ultimate Care Pōneke House are single occupancy with an outlook on to well-maintained gardens or courtyard areas.
Alcohol Permitted Yes Small amounts of alcohol are permitted for consumption by individual residents in their rooms. Residents may also participate in "Happy Hours", when scheduled as part of the Activities and Events programme.
Phone Access In Own Room No Individual residents may arrange for a private telephone to be installed in their own room, at their own expense. (Two telephones are located in public areas for general, local calling purposes.)
Wifi Yes
Resident can adjust heating in own room Yes Central heating throughout the complex ensures that a warm and comfortable temperature is maintained.
Cater for under 65 yrs with Disability Yes As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs.
Lounges/seating areas Yes Residents are encourged to access a number of lounges and sheltered outside areas.
Day Programme for day stay clients Yes Ultimate Care Pōneke House is a facility that boasts lovely lounges, a beautiful garden area, and a courtyard. We offer a multi-cultural, homely environment, and wonderful food prepared by our renowned chef. Residents love the relaxed atmosphere here!
Outings Yes The group van is used to take residents on regular outings in and around Wellington City.
Whānau Room Yes
Residents Committee Yes A Residents' Meeting, held every two months, allows residents to participate in decision-making relevant to their time at Ultimate Care Pōneke House. A Residents' Advocate visits on a weekly basis.
Newsletter Yes Ultimate Care Pōneke House publishes a quarterly newsletter.
Policy for management of challenging behaviour Yes Current policy and practice meets Ministry of Health standards.
Smokers Room Yes An outdoor area is available for residents who smoke.
Smoking Permitted Yes Smokers must use the designated outdoor smoking area. Smoking anywhere indoors is prohibited.
Semi-Secure Yes

Updated: 7 Jan 2021

Special Features
Special Features
Ultimate Care Pōneke House provides a warm and homely environment in the Wellington suburb of Mount Victoria, surrounded by the Town Belt. Ultimate Care Pōneke House is very competently managed by qualified, professional and friendly staff, who strive to implement and maintain an excellent level of care for residents at all times.

The individual resident rooms, lounges and sheltered outdoor areas, including well-managed gardens, have a sunny perspective. There is a bus stop very close to the facility, with Wellington Hospital within walking distance. Allied health professional services are easily accessible.

The Activities and Recreation programme is a vital component for residents living at Ultimate Care Pōneke House. It endeavours to provide a variety of events and entertainment, and residents are encouraged to be involved and as active as possible. Regular contact is maintained with local organisations such as schools and church groups, SPCA, and the wheelchair-capable group van is utilised for resident outings to interesting parts of Wellington City and beyond.

Ultimate Care Pōneke House is a very happy and friendly facility. Enquiries are welcome and an appointment to view can be arranged by telephone call to (04) 389-7007.

Updated: 7 Jan 2021

Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Art, BBQ, Big print books, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Church, Craft, Dancing, Entertainment, Exercises, Entertainers, Games, Gardening, Garden, Greypower, Housie, Indoor Games, Jigsaw, Men, Massage, Minigolf, Movies, Music, Newspaper reading, Outings, Pianist, Reading, Roses, Shopping, Sing-a-longs, SPCA visits, Videos

Updated: 7 Jan 2021

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Further information regarding fees and vacancies is available by contacting Ultimate Care Pōneke House, telephone (04) 389-7007.
Staffing qualifications and details All staff at Ultimate Care Pōneke House attend regular training sessions to keep up to date with the most current trends in care. The staff really care deeply about making sure they help and support the residents as much as possible
Details about meals The menu is collated after consultation with the residents to determine their food preferences. The menu is also reviewed regularly by a Dietitian to ensure a good balance is maintained between nutrition and wholesome food.
Associated Complexes Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide. For information about other Ultimate Care Group facilities please see the website (as above).

Updated: 7 Jan 2021

Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Cook Island Maori Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Māori - Te Reo Yes
Samoan Yes
Sri Lankan Yes
Tokelauan Yes
Other Information Yes Should there be any language communication issues between residents and staff, an Interpreter is sought to assist.

Updated: 7 Jan 2021

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Non denominational Yes
Roman Catholic Yes
(Other comments) Yes Ultimate Care Poneke House staff work to ensure that the spiritual beliefs of all residents are respected.

Updated: 7 Jan 2021

Location Distance Details
Public Transport Bus stops are located directly outside the facility for services to Wellington City and the nearby suburbs of Kilbirnie, Miramar, Island Bay, Newtown.
Shops There is a small dairy just a short walk from the facility. Other shops and public services are within a short walking distance .
Parks Ultimate Care Mount Victoria is located on the boundary of the Town Belt area of Wellington City, and is surrounded by trees and green areas.
Library A library service comes to Ultimate Care Mount Victoria. Residents are also able to visit the library in Newtown or Kilbirnie.

Updated: 7 Jan 2021

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
Aged Care Association New Zealand (ACA) Yes
Approved provider of Professional Development and Recognition Programme Aged Care Association New Zealand (ACA)

Updated: 7 Jan 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.