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Ultimate Care Madison

At a glance
Ultimate Care Madison
Rest Home
144 Queen Street West
Levin 5510
Postal Address
144 Queen Street West
Levin 5510
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Sonya Smith - 06 367 2305
Ultimate Care Group
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Ultimate Care Madison Brochure Ultimate Care Madison Brochure Ultimate Care Madison Brochure

Contact us today and see what a positive move to Ultimate Care Madison can make to your life.


Ultimate Care Madison is a friendly and well-established Aged Care Facility that provides a high standard of care for our Rest Home and Hospital level care residents.

Madison has been part of the Levin community for over 20 years. Situated in a picturesque setting, our well-appointed 53 bed facility is built around well-maintained grounds with a spacious private courtyard which is enjoyed by residents and families.

On our site we also have 18 independent Villas, whose residents can access some services from our facility. Also they have the added peace of mind that the Facility offers Rest home or Hospital care if their needs change.

In the facility we have spacious communal lounges and 2 dining rooms where we offer nutritious home cooked meals from our onsite kitchen.

You may wish to join in with our busy activities schedule which would see you socializing in a friendly environment with likeminded people.
Respite care is available however some conditions may apply.

Premium room charges may apply for some rooms at our facility with a minimum charge of $10.00 per day to a maximum charge of $25.00 per day for a new resident
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 10 Dec 2020

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 34
Vacancy Yes
Impending vacancy No - 1
Short stay considered No
Premium Accommodation Charges Some Rooms from $10.00/day up to $25.00/day as at 21 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes

Updated: 12 Jul 2024

"I consider Madison to be a well managed, secure and homely environment for elderly people".

"What are you doing well? - The amazing care you give and do for others in your care there".

"All staff friendly and approachable. Staff greet my mother by name and chat to her. Visitors and family are welcomed and nothing seems too much trouble for them, all our requests are followed up".

Updated: 19 Mar 2021

Type Hours Per Week Status Details
Registered Nurse Yes We have a team of dedicated registered nurses who are committed to providing the highest standard of nursing care.
Enrolled Nurse Yes We have two enrolled nurses who work varied days and shifts
Healthcare Assistants/Caregivers Yes Our care givers are passionate and dedicated in the care of the older person. Care givers working for our organisation receive updated training through Career Force on a regular basis
Physiotherapist Yes We have a physiotherapist who visits weekly.
Occupational Therapist Negotiable We can make a referral if this is service required
Diversional Therapist Yes Our DT has been with us for over 10 years. Sandra runs a very comprehensive programme that caters for every level of care.
Activities Co-ordinator Yes We have volunteers that come and help Sandra regularly.
Hairdresser Yes Our salon is situated in Brooklyn wing. Our hairdresser is available Tuesday afternoons - bookings made with receptionist
Podiatrist Yes Our mobile podiatrist visits approximately every 6 weeks
Dietitian Yes We have a dietician who oversees our 4 week cycle menu. She is also available for consultation over specific diets if required.
Accredited Visitors Yes The facility is visited by a number of allied services.
Kaumatua No A Kaumatua is available on request
Chaplain/Spiritual Advisor Yes We have regular visits from non denominational church groups as well as a church visitor.
Other Personnel Yes We have a team of experts at our National Support Office that consists of clinical support, financial support and property support

Updated: 10 Dec 2020

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes If you require oxygen therapy as prescribed by your general practitioner this is not a problem.
Gastronomy/Nasogastric Management Yes Our registered nurses are skilled in managing any gastric requirements.
End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life.
Wound Care Yes We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment.
Diabetic Care Yes All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs.
Continence Advice Yes Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality.
Stroke Rehabilitation Yes We can assist in the stroke rehabilitation programme.
Infection Control Yes Our organisation has a very robust Infection Control Programme that has been endorsed by the Medical officer of Health Canterbury.
Surgical Followup Yes If you require a surgical procedure our staff are skilled to be part of your post-op recovery plan.
Clinical Management Yes We have a full time Clinical Nurse Manager who oversees the care delivered to our residents

Updated: 10 Dec 2020

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Yes, we can provide respite care to suit your needs. Please contact us, if you are looking for support as we would be happy to chat with you.
Carer Support Yes If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us, to chat further.
Subsidised Yes Yes, we provided subsidised services should you meet the requirements.
Private Paying Yes Yes, we provide private paying services should you not meet the subsidy requirements.
Booking can be made in advance Yes Bookings can be made in advance, please contact us discuss your needs and availabilities.

Updated: 10 Dec 2020

Feature Status Details
May Bring Own Furniture Yes A bed, overtable and bedside cabinet are supplied in rooms. Residents are encouraged to bring in other belongings that makes the room feel more homely as long as environment is clutter free - safety issue
Single Rooms Yes Manhattan Wing rooms have a shared ensuite - situated between two rooms.
Rooms suitable for a couple Yes We do have double rooms at the front of the facility that can accommodate a couple.
Ensuite Yes Shared ensuites on Manhattan wing.
Alcohol Permitted Yes Residents are able to have own alcohol within reason.
Pets In Residence Yes We have a facility cat named Maddie. We welcome visits from other pets
Phone Access In Own Room Yes We can assist you with setting up your own telephone account with the provider of your choice.
Wifi Yes We have free wi-fi throughout our facility for all our residents and families visiting.
Resident can adjust heating in own room No The facility has gas under floor heating ensuring the facility is warm at all times.
Lounges/seating areas Yes We have two lounges (one that can be booked for birthdays, anniversaries etc)and a community hall. The Manhattan lounge has tea/coffee facilities for visitors.
Provide End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. it is our goal to provide all of this at the end stage of life.
Day Programme for day stay clients Yes We run a great daycare programme, where all our residents are welcome to join us for the day, enjoying our meals and our activities.
Outings Yes Yes, we have regular trips out and about that are very popular with our residents.
Residents Committee Yes Two monthly resident meetings are held. Families are encouraged to attend. Date is displayed on wall beside the sign in register.
Family Committee No Families are welcome to meet with management/RN's at any time.
Newsletter Yes Quarterly newsletters will be emailed to families, or available at reception.
Policy for management of challenging behaviour Yes Please ask management if you wish to view this policy.
Confused Residents Yes At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times.
Smoking Permitted No The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area.

Updated: 10 Dec 2020

Special Features
Special Features
We have a lovely courtyard in the middle of the facility that has a fish pond and an aviary for residents enjoyment. Sky TV in the Manhattan lounge for all the exciting sporting events.

Updated: 10 Dec 2020

Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Companion Club, Concerts, Cooking, Craft, Digital camera, , Email, Entertainers, Exercises, Fax, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Library, Lotto, Mobility Van, Movies, Music, Newspaper reading, Organ, Outings, Quizzes, RSA, Shopping, Sing-a-longs

Updated: 10 Dec 2020

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Standard fees apply. Other costs may be incurred for resident/epoa/family preference. Please contact us for a detailed price list.
Staffing qualifications and details Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care and maintaining our philosophy of 'We Promise to Care"
Details about meals All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist.
Associated Complexes Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide.

Updated: 10 Dec 2020

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Māori - Te Reo Yes
Samoan Yes
Other Details Yes Interpreters and translators can be accessed if required.

Updated: 10 Dec 2020

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes Faiths can be sourced by the Facility to see if there's a local representation.

Updated: 10 Dec 2020

Location Distance Details
Public Transport 0.30 Km
Shops 0.50 Km
Mall 0.50 Km
Parks 0.30 Km
Library 0.50 Km

Updated: 10 Dec 2020

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 10 Dec 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.