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Ultimate Care Aroha - POHUTUKAWA WING

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Information Pack
At a glance
Vacancy
No
Name
Ultimate Care Aroha
Category
Rest Home Care
Address
128 Monrad Street
Palmerston North 4412
DHB
MidCentral
Phone
(06) 358 8093
Fax
(06) 358 8029
Email
View Email Address
Personnel
Manager
Helen Manoharan - (06)3588093
Owner
Ultimate Care Group
Other services
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Description
Located in Palmerston North, Ultimate Care Aroha is a well established and respected rest home and hospital which includes specialist dementia care. Our staff has a commitment to providing the best possible healthcare services to residents and families.

Set in a picturesque setting, the facility has a beautiful outdoor courtyard, complete with an aviary. With several spacious bedrooms in the dementia and hospital level areas, there’s certainly space for residents to add their own personal touch.

Our home is just minutes from Palmerston North’s wide variety of shops and amenities. Our Facility Manager comments, "There’s a wonderful relaxed atmosphere at Ultimate Care Aroha. We provide personal care plans, a varied activities programme, security and companionship. There’s a real sense of community here.

Our 24-hour emergency support gives our residents and their families peace of mind. Moreover, the continuum of care we offer minimises the need for residents to change their ‘home’ as their health needs change."
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 30 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care14
Long term vacancyNo
Short term vacancyNo
No rest home vacancies currently
Impending vacancyNo
Updated: 20 Oct 2017
Testimonials
Testimonials
April 2016
My sister, daughter and I called in to Aroha a couple of weeks ago to see the dementia unit. We were welcomed by Jo Aan who was on duty that weekend. I would like to let you know that we found him to be very professional. His uniform was immaculate and he was very helpful. We saw how he was interacting with the residents and we were very impressed.
M. Dunn

August 2015
To all the staff at Aroha Lifecare. On behalf of Rick's family I would like to say thank you for all the loving care you all gave him during his time with you. I know he gave you a bit of stick at times, but he told me several times that he was being looked after well. Than you also for the support you gave us all while he was there. You were always honest, sensitive and genuinely caring. We always felt welcome and that it was "Dad's Place". It meant a lot to us that his last days were comfortable and peaceful.
Arohanui, Faith Mark.
Updated: 30 Aug 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We currently have 7 RN's and a Clinical Services Manager who is a RN. Our Facility Manager is also an RN.
Healthcare Assistants/Caregivers Yes At present we have 20 Caregivers rostered and rotating across each day covering the AM, PM and night shift
Physiotherapist Negotiable A Physiotherapist can be referred by the Resident's GP or through the Hospital.
Occupational Therapist Negotiable A Occupational Therapist can be referred to by the Resident's GP if required.
Own Social Worker No Hospital Social Workers can be referred to by the Resident's GP if required.
Diversional Therapist Yes We are very excited to have a new DT commencing on 9 January, her name is Jo.
Hairdresser Yes Pat, our local Hairdresser Visits weekly or fortnightly as required
Podiatrist Yes In-house clinic visits 4-6 weekly and as required
Dietitian Yes
Kaumatua Negotiable Management can source availablity of appropriate local Kaumatua or Iwi provider services on request
Chaplain/Spiritual Advisor Negotiable Management or the DT can source availablity of appropriate local Chaplain/Spiritual Advisor on request
Updated: 30 Aug 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Specialised Dementia Care Yes
Community Health Yes
Clinical Manager Yes
Other Nursing Specialities Yes
Updated: 30 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Contact our Clinical Services Manager or Facility Manager for details on availability
Carer Support Yes Contact our Clinical Services Manager or Facility Manager for details on availability
Private Paying Yes Contact our Clinical Services Manager or Facility Manager for details on private paying options if you do not meet the criteria for government subsidy
Booking can be made in advance Yes Contact our Clinical Services Manager or Facility Manager for details on availability
Updated: 30 Aug 2017
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Whanau Room Yes
Rooms (Single) Yes
Rooms (Suit Couple) Yes
May Bring Own Furniture Yes Contact our Clinical Services Manager or Facility Manager for details
Resident can adjust heating in own room Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smoking Permitted Yes Strictly in designated areas only
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes
Updated: 30 Aug 2017
Special Features
Special Features
A pleasant friendly homely environment
Updated: 30 Aug 2017
Interests & Activities
Interests & Activities
Activity programme, BBQ, Concerts, Cooking, Craft, Electric beds, Entertainment, Exercises, Garden, Happy Hour, Newspaper reading, Outings, Senior Citizens, RSA, Age Concern, Alzheimer's Society, Arthritis society, Big print books, Blind Foundation, Board games, Breakfast in bed, Canine friends, Church, CMA, Digital camera, Flower arranging, Gardening, Minibus, Parkinson's Society, Organ, Parties, Quizzes, Vegetarian, Fax, Sing-a-longs, Singing, Sky TV, Travel, Videos
Updated: 30 Aug 2017
Additional Information
Additional Information
TopicDetails
Details re Meals Daily home baking and dietcian approved menus. We can cater for vegetarian, mulee, diabetic, gluten free options.
Staffing Details At present, we have 40 full time, part time and casual staff that includes domestic staff, carers, Nurses and Management team
Associated Complexes We are a part of the Ultimate Care Group of Aged Care Facilities
Fees Details/Fees Do Not Include Contact our Administrator,Clinical Services Manager or Facility Manager for details
Updated: 30 Aug 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
Chinese Yes
Chinese dialect Yes
Cook Island Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes staff who speack filipino
Hindi Yes
Malay Yes
Mandarin Yes
Maori - Te Reo Yes
Nepali Yes
Punjabi Yes
Rarotongan Yes
Thai Yes
Updated: 30 Aug 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes can be available on request
Baptist Yes can be available on request
Brethren Yes can be available on request
Christian Yes can be available on request
Jehovah Witness Yes can be available on request
Methodist Yes can be available on request
Pentecostal Yes
Presbyterian Yes can be available on request
Ratana Yes can be available on request
Roman Catholic Yes can be available on request
Salvation Army Yes can be available on request
Seventh Day Adventist Yes can be available on request
The Church of Jesus Christ Latter-Day Saints Yes can be available on request
(Other comments) Yes Other Faiths can be sourced by the Facility to see if there are local representation
Updated: 30 Aug 2017
Distances
Distances
LocationDistanceDetails
Public Transport 1.00 km the local bus route is within 1 km of the Facility
Shops 1.00 km Highbury shops are within 1 km of the Facility and the Palmerston North CBD is minutes away by car.
Mall 5.00 km
Parks 1.00 km
Library 5.00 km
Updated: 30 Aug 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
CareerForce New Zealand Aged Care Association (NZACA)
Updated: 30 Aug 2017

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