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Ultimate Care Aroha - POHUTUKAWA WING
At a glance
- Vacancy
- No
- Name
- Ultimate Care Aroha
- Category
- Rest Home Care
- Address
- 128 Monrad Street
Highbury
Palmerston North 4412 - Postal Address
- Same as above
- DHB
- MidCentral
- Phone
- 06 358 8093
- Fax
- 06 358 8029
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Helen Manoharan - 06 3588093
- Owner
- Ultimate Care Group
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Aroha Brochure |
Reviews
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Description
Located in Palmerston North, Ultimate Care Aroha is a well established and respected rest home and hospital which includes specialist dementia care. Our staff has a commitment to providing the best possible healthcare services to residents and families.
Set in a picturesque setting, the facility has a beautiful outdoor courtyard, complete with an aviary. With several spacious bedrooms in the dementia and hospital level areas, there’s certainly space for residents to add their own personal touch.
Our home is just minutes from Palmerston North’s wide variety of shops and amenities. Our Facility Manager comments, "There’s a wonderful relaxed atmosphere at Ultimate Care Aroha. We provide personal care plans, a varied activities programme, security and companionship. There’s a real sense of community here.
Our 24-hour emergency support gives our residents and their families peace of mind. Moreover, the continuum of care we offer minimises the need for residents to change their ‘home’ as their health needs change."
Set in a picturesque setting, the facility has a beautiful outdoor courtyard, complete with an aviary. With several spacious bedrooms in the dementia and hospital level areas, there’s certainly space for residents to add their own personal touch.
Our home is just minutes from Palmerston North’s wide variety of shops and amenities. Our Facility Manager comments, "There’s a wonderful relaxed atmosphere at Ultimate Care Aroha. We provide personal care plans, a varied activities programme, security and companionship. There’s a real sense of community here.
Our 24-hour emergency support gives our residents and their families peace of mind. Moreover, the continuum of care we offer minimises the need for residents to change their ‘home’ as their health needs change."
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 30 Aug 2017 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 15 |
| Vacancy | No |
| Impending vacancy | No |
| Premium Room Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 31 Mar 2020 | |
Testimonials
| April 2016
My sister, daughter and I called in to Aroha a couple of weeks ago to see the dementia unit. We were welcomed by Jo Aan who was on duty that weekend. I would like to let you know that we found him to be very professional. His uniform was immaculate and he was very helpful. We saw how he was interacting with the residents and we were very impressed. M. Dunn August 2015 To all the staff at Aroha Lifecare. On behalf of Rick's family I would like to say thank you for all the loving care you all gave him during his time with you. I know he gave you a bit of stick at times, but he told me several times that he was being looked after well. Than you also for the support you gave us all while he was there. You were always honest, sensitive and genuinely caring. We always felt welcome and that it was "Dad's Place". It meant a lot to us that his last days were comfortable and peaceful. Arohanui, Faith Mark. |
| Updated: 30 Aug 2017 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We currently have 7 RN's and a Clinical Services Manager who is a RN. Our Facility Manager is also an RN. | |
| Healthcare Assistants/Caregivers | Yes | At present we have 20 Caregivers rostered and rotating across each day covering the AM, PM and night shift | |
| Physiotherapist | Negotiable | A Physiotherapist can be referred by the Resident's GP or through the Hospital. | |
| Occupational Therapist | Negotiable | A Occupational Therapist can be referred to by the Resident's GP if required. | |
| Social Worker (on site) | No | Hospital Social Workers can be referred to by the Resident's GP if required. | |
| Diversional Therapist | Yes | We are very excited to have a new DT commencing on 9 January, her name is Jo. | |
| Hairdresser | Yes | Pat, our local Hairdresser Visits weekly or fortnightly as required | |
| Podiatrist | Yes | In-house clinic visits 4-6 weekly and as required | |
| Dietitian | Yes | ||
| Kaumatua | Negotiable | Management can source availablity of appropriate local Kaumatua or Iwi provider services on request | |
| Chaplain/Spiritual Advisor | Negotiable | Management or the DT can source availablity of appropriate local Chaplain/Spiritual Advisor on request | |
| Updated: 30 Aug 2017 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Community Health | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | |
| Updated: 30 Aug 2017 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Contact our Clinical Services Manager or Facility Manager for details on availability |
| Carer Support | Yes | Contact our Clinical Services Manager or Facility Manager for details on availability |
| Private Paying | Yes | Contact our Clinical Services Manager or Facility Manager for details on private paying options if you do not meet the criteria for government subsidy |
| Booking can be made in advance | Yes | Contact our Clinical Services Manager or Facility Manager for details on availability |
| Updated: 30 Aug 2017 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Contact our Clinical Services Manager or Facility Manager for details |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | |
| Outings | Yes | |
| Whanau Room | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Strictly in designated areas only |
| Semi-Secure | Yes | |
| Updated: 30 Aug 2017 | ||
Special Features
| A pleasant friendly homely environment |
| Updated: 30 Aug 2017 |
Interests & Activities
| Activity programme, BBQ, Concerts, Cooking, Craft, Electric beds, Entertainment, Exercises, Garden, Happy Hour, Newspaper reading, Outings, Senior Citizens, RSA, Age Concern, Alzheimer's Society, Arthritis society, Big print books, Blind Foundation, Board games, Breakfast in bed, Canine friends, Church, CMA, Digital camera, Flower arranging, Gardening, Minibus, Parkinson's Society, Organ, Parties, Quizzes, Vegetarian, Fax, Sing-a-longs, Singing, Sky TV, Travel, Videos |
| Updated: 30 Aug 2017 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Daily home baking and dietcian approved menus. We can cater for vegetarian, mulee, diabetic, gluten free options. | |
| Staffing Qualifications and Details | At present, we have 40 full time, part time and casual staff that includes domestic staff, carers, Nurses and Management team | |
| Associated Complexes | We are a part of the Ultimate Care Group of Aged Care Facilities | |
| What's included in your fees and what's not | Contact our Administrator,Clinical Services Manager or Facility Manager for details | |
| Updated: 30 Aug 2017 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Chinese dialect | Yes | |
| Cook Island Maori | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | staff who speack filipino |
| Hindi | Yes | |
| Malay | Yes | |
| Mandarin | Yes | |
| Maori - Te Reo | Yes | |
| Nepali | Yes | |
| Punjabi | Yes | |
| Rarotongan | Yes | |
| Thai | Yes | |
| Updated: 30 Aug 2017 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | can be available on request |
| Baptist | Yes | can be available on request |
| Brethren | Yes | can be available on request |
| Christian | Yes | can be available on request |
| Jehovah Witness | Yes | can be available on request |
| Methodist | Yes | can be available on request |
| Pentecostal | Yes | |
| Presbyterian | Yes | can be available on request |
| Ratana | Yes | can be available on request |
| Roman Catholic | Yes | can be available on request |
| Salvation Army | Yes | can be available on request |
| Seventh Day Adventist | Yes | can be available on request |
| The Church of Jesus Christ Latter-Day Saints | Yes | can be available on request |
| (Other comments) | Yes | Other Faiths can be sourced by the Facility to see if there are local representation |
| Updated: 30 Aug 2017 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 1.00 km | the local bus route is within 1 km of the Facility |
| Shops | 1.00 km | Highbury shops are within 1 km of the Facility and the Palmerston North CBD is minutes away by car. |
| Mall | 5.00 km | |
| Parks | 1.00 km | |
| Library | 5.00 km | |
| Updated: 30 Aug 2017 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| CareerForce | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
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| Updated: 30 Aug 2017 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
