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Palmerston North Village - Metlifecare Care Home

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Care Apartment Vacancy
Palmerston North Village - Metlifecare Care Home
Rest Home
Cnr Grey & Carroll St & Fitchett St
Palmerston North
Palmerston North 4410
Postal Address
PO Box 624
Palmerston North Central
Palmerston North 4440
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Jyoti Chandra, Nurse Manager - 06 350 6406
Other services
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Care at Metlifecare is deeply personal and always personalised.

Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.

We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.

Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living. This is a community with real heart, come experience it for yourself.

Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.

The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.

Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care

For more information or a private tour, please call Jyoti on 06 350 6406.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies Some rooms. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 11 Oct 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 13
Vacancy Yes
Room has a garden view with own toilet
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $12.00/day up to $35.00/day as at 27 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 Feb 2024
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 17
Care Apartment Vacancy Yes
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 28 Feb 2024
Thank you for the oppportunites you have given to us as students to improve our knowledge and skills for elderly care. We really apprecite it. (UCOL Students)

Thankyou for giving our mum the extra care to make her as comfortable as possible and also the support you gave to us.

Thank you for looking after my uncle. He always spoke really highly of you all, which offered a lot of reassurance being so far away.
Updated: 12 Jul 2016
Type Hours Per Week Status Details
Registered Nurse 80 Yes We have a registered nurse available 24/7 for residents, and a Nurse Manager Mon-Fri
Healthcare Assistants/Caregivers Yes A total of 21 full and part time staff and also 2 casual care givers
Physiotherapist 8 Yes 2 hours every Wednesday
Occupational Therapist No Access available when needed
Activities Co-ordinator 16 Yes Heather works 3 days a week to help with activities in the Care Home
Hairdresser 16 Yes Our hair dresser is available to residents on Mondays and Thursdays
Podiatrist Yes 6 weekly visit by qualified podiatrist
Dietitian Negotiable Not on site however we have access to Metlifecare dietician for menus and Midcentral DHB for other
Kaumatua Negotiable Not on site but can ask one to visit if requested
Chaplain/Spiritual Advisor Yes Weekly services for all denominations
Other Personnel Yes maintenence, gardener, kitchen, laundry and cleaning staff
Updated: 26 Jan 2024
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Yes RN's can manage this with the GP and contact with Respiratory services
Palliative Care (Contracted) Yes Not a signed contract but we provide palliative care
End of Life/Palliative Care Yes In conjucntion with Arohanui Hospice and GP's
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes Post surgery can be provided for our residents
Clinical Management Yes
Other Specialties Yes
Updated: 12 Jul 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes If we have beds available then this can be offered
Subsidised Yes
Private Paying Yes
Updated: 12 Jul 2016
Feature Status Details
Single Rooms Yes
Ensuite Yes All rooms have a toilet and hand basin
Alcohol Permitted Yes
Phone Access In Own Room Yes Should a resident want one this can be arranged for them
Wifi Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Respite if there is a bed available
Provide End of Life/Palliative Care Yes In conjunction with Arohanui Hospice and GP
Palliative Care Contract Yes Not a contract but we provide this
Outings Yes
Residents Committee Yes
Newsletter Yes Nurse Manager puts out a newsletter weekly
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Only in designated areas
Semi-Secure Yes
Updated: 26 Jan 2024
Special Features
Special Features
Special features for us is that we are in walking distance of town. We also have a small CAFE on site across the road in the Village Community Centre. Families are welcome to use this when open.
Updated: 12 Jul 2016
Interests & Activities
Interests & Activities
In both the Rest Home and Hospital we have a range of activities available.
Updated: 12 Jul 2016
Additional Information
Additional Information
Topic Details
Staffing qualifications and details There is a Nurse Manager and an Assistant Care Manager on site Mon - Fri and On Call. We also have a Registered Nurse on duty covering 24 hours a day 7 days a week. We also have a range of Level 1 - 4 Care Givers.
Details about meals All meals are cooked on site. We are able to provide varied diets for example, Gluten, Lactose intolerant and vegetarian meals.
Associated Complexes Village and Chapel
Updated: 26 Jan 2024
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Cantonese Yes
English Yes
Filipino Yes
French Yes
Interpreter Yes
Korean Yes
Mandarin Yes
Māori - Te Reo Yes
Samoan Yes
Tagalog Yes
Tongan Yes
Other Details Yes Also Visaya, Bicole, Cangolese
Updated: 12 Jul 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Seventh Day Adventist Yes
Updated: 12 Jul 2016
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Chinese Yes
Vegetarian Yes
Updated: 26 Jan 2024
Location Distance Details
Public Transport 0.10 Km Bus stop at back of village
Shops 0.50 Km Broadway ave and shops 1 block away
Mall 0.75 Km The Plaza
Library 1.00 Km
Updated: 12 Jul 2016
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 12 Jul 2016

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.