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Palmerston North Village - Metlifecare Care Home
At a glance
- Vacancy
- No
- Name
- Palmerston North Village - Metlifecare Care Home
- Category
- Rest Home Care
- Address
- Cnr Grey & Carroll St & Fitchett St
Palmerston North - Postal Address
- PO Box 624
Palmerston North Central
Palmerston North 4440 - DHB
- MidCentral
- Phone
- 06 350 6400
- Fax
- 06 350 6403
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Wendy Duffy - 06 350 5010
- Clinical Nurse Manager
- Jyoti Chandra - 06 350 6406
Other services
Photos
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Map
Reviews
Description
Palmerston North Village is a place like no other. Part retirement village, part garden retreat, part country club, it will tick every box on your retirement wish list.
Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living.
If you ever need greater daily support, we offer a full continuum of care, with a residential hospital and rest home on-site. Knowing that you will be treated with dignity and respect means you and your family can be confident you will receive the highest level of assistance from people you already know and trust. This also enables couples to stay close by even if your needs become different, with one moving into care while the other remains in the village.
This is a community with real heart, come experience it for yourself.
For more information or a private tour, please call Bridget on 06 350 6405.
Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living.
If you ever need greater daily support, we offer a full continuum of care, with a residential hospital and rest home on-site. Knowing that you will be treated with dignity and respect means you and your family can be confident you will receive the highest level of assistance from people you already know and trust. This also enables couples to stay close by even if your needs become different, with one moving into care while the other remains in the village.
This is a community with real heart, come experience it for yourself.
For more information or a private tour, please call Bridget on 06 350 6405.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 12 Jul 2016 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 16 |
| Vacancy | No |
| Ask us about our Serviced Apartments where we can deliver higher levels of care. Call Wendy Goss on 06 350 6405 for more information or a private tour. | |
| Impending vacancy | No |
| Additional Room Costs | Yes |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 19 Aug 2019 | |
Testimonials
| Thank you for the oppportunites you have given to us as students to improve our knowledge and skills for elderly care. We really apprecite it. (UCOL Students)
Thankyou for giving our mum the extra care to make her as comfortable as possible and also the support you gave to us. Thank you for looking after my uncle. He always spoke really highly of you all, which offered a lot of reassurance being so far away. |
| Updated: 12 Jul 2016 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 80 | Yes | We have a registered nurse available 24/7 for residents, and a nurse manager Mon-Fri |
| Healthcare Assistants/Caregivers | Yes | A total of 27 full and part time staff and also 5 casual care givers | |
| Physiotherapist | 8 | Yes | 8 hours every Thursday |
| Occupational Therapist | No | Access available when needed | |
| Diversional Therapist | 40 | Yes | Sheree Williamson |
| Hairdresser | 16 | Yes | Our hair dresser is available to residents on Wednesdays and Thursdays |
| Podiatrist | Yes | 6 weekly visit by qualified podiatrist | |
| Dietitian | Negotiable | Not on site however we have access to Metlifecare dietician for menus and Midcentral DHB for other | |
| Kaumatua | Negotiable | Not on site but can ask one to visit if requested | |
| Chaplain/Spiritual Advisor | Yes | Weekly services for all denominations | |
| Other Personnel | Yes | maintenence, gardener, kitchen, laundry and cleaning staff | |
| Updated: 12 Jul 2016 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Yes RN's can manage this with the GP and contact with Respiratory services |
| Palliative Care (Contracted) | Yes | Not a signed contract but we provide palliative care |
| End of Life/Palliative Care | Yes | In conjucntion with Arohanui Hospice and GP's |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | Post surgery can be provided for our residents |
| Clinical Management | Yes | |
| Other Specialties | Yes | |
| Updated: 12 Jul 2016 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | If we have beds available then this can be offered |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Updated: 12 Jul 2016 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Single Rooms | Yes | |
| Ensuite | Yes | All rooms have a toilet and hand basin |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | Should a resident want one this can be arranged for them |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | Respite if there is a bed available |
| Provide End of Life/Palliative Care | Yes | In conjunction with Arohanui Hospice and GP |
| Palliative Care Contract | Yes | Not a contract but we provide this |
| Outings | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | Diversional therapist puts out a newsletter seasonally |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Only in designated areas |
| Semi-Secure | Yes | |
| Updated: 12 Jul 2016 | ||
Special Features
| Special features for us is that we are in walking distance of town. We also have a small CAFE on site across the road in the Village Community Centre. Families are welcome to use this when open. |
| Updated: 12 Jul 2016 |
Interests & Activities
| In both the Rest Home and Hospital we have a range of activities available. |
| Updated: 12 Jul 2016 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | All meals are cooked on site. We are able to provide varied diets for example, Gluten, Lactose intolerant and vegetarian meals. | |
| Staffing Qualifications and Details | There is a Nurse Manager on site Mon - Fri and On Call. We also have a Registered Nurse on duty covering 24 hours a day 7 days a week. We also have a range of Level 1 - 3 Care Givers. | |
| Associated Complexes | Village and Chapel | |
| Updated: 12 Jul 2016 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| English | Yes | |
| Filipino | Yes | |
| French | Yes | |
| Interpreter | Yes | |
| Korean | Yes | |
| Mandarin | Yes | |
| Maori - Te Reo | Yes | |
| Samoan | Yes | |
| Tagalog | Yes | |
| Tongan | Yes | |
| Other Details | Yes | Also Visaya, Bicole, Cangolese |
| Updated: 12 Jul 2016 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Seventh Day Adventist | Yes | |
| Updated: 12 Jul 2016 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 km | Bus stop at back of village |
| Shops | 0.50 km | Broadway ave and shops 1 block away |
| Mall | 0.75 km | The Plaza |
| Library | 1.00 km | |
| Updated: 12 Jul 2016 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| Care Association New Zealand | Yes | |
| CareerForce | Yes | |
| Home and Community Support Sector Standards (Standards NZ) | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Rest Home MOH Audit Report Available. | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
      ![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg "Retirement Villages Association of New Zealand [Inc] (RVA)") |
||
| Updated: 12 Jul 2016 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
