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Kensington House - Remuera Gardens

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Kensington House - Remuera Gardens
Rest Home Care
57 Richard Farrell Ave
Postal Address
57 Richard Farrell Avenue
Auckland 1050
(09) 520 6269
(09) 520 3162
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Karen Talbot - (09) 520 6269
Real Living Services Ltd
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To provide a quality, homely environment in which the frail elderly may live in an atmosphere of respect and friendliness and have their physical and psychological needs met regardless of culture, race or creed
Service/Facility Details
Service/Facility Details
Contract with DHBUnknown
ORA Applies No
Updated: 8 Aug 2013
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 32
Vacancy Yes
All rooms have an en suite.
Impending vacancy Yes
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 16 Sep 2019
TypeHours Per WeekStatusDetails
Registered Nurse Yes There is a generally a registered or enrolled nurse on morning and afternoon duties. Senior caregivers cover the overnight shift. We perfer to use staff who know the home and residents rather than calling in agency staff.
Enrolled Nurse Yes
Physiotherapist Yes We can call a physiotherapist as required.
Social Worker (on site) Negotiable We have good relationships and frequent contact with social workers from various agencies.
Activities Co-ordinator Yes Monday to Friday
Hairdresser Yes On Tuesdays and Thursdays the hairdresser is available to Kensington House Residents.
Podiatrist Yes 6 weekly
Chaplain/Spiritual Advisor Yes We will contact our residents spiritual advisors as requested. There is a monthly Christian interdenominational church service
Updated: 8 Aug 2013
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes Oxygen available if required
End of Life/Palliative Care Yes Available if required
Wound Care Yes Available if required
Diabetic Care Yes Available if required
Continence Advice Yes Available if required
Stomal Therapy Yes Available if required
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes Daytime Monday to Friday
Updated: 8 Aug 2013
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Dependent on bed availability
Updated: 8 Aug 2013
May Bring Own Furniture Yes Our rooms have built in wardrobes and drawers. Residents are however welcome to bring what ever supplimentary furniture they choose to.
Single Rooms Yes
Rooms suitable for a couple Yes There are spacious roooms that are suitable for this purpose.
Ensuite Yes All rooms have ensuites comprising of handbasin and toilet.
Alcohol Permitted Yes This is our Resident's home. We therefore have very few 'rules and regulations'. Many Residents enjoy our daily happy hour.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes On a case by case basis
Phone Access In Own Room Yes All rooms have telephones. There is no cost to the resident for this service.
Resident can adjust heating in own room Yes Themostatically controlled heating
Lounges/seating areas Yes There are a number of well designed seating areas including the beautiful large main lounge with its fireplace TV and piano, comfortable sunrooms at each end of the corridors, well appointed dining room and delightful outdoor area.
Provide End of Life/Palliative Care Yes
Palliative Care Contract No However we provide end of life care wherever possible for our residents. If the resident's needs become more complex we may need to refer the person on to a service that provides a higher level of care eg hospital.
Day Programme for day stay clients Yes This service is available for privately paying clients as required. If clients have allocated Carer Support funding they may be able to use it for this purpose.
Outings Yes
Whanau Room No However family members are welcome to 'stay over' if their relative is unwell. We can often set aside a sunroom area for this purpose or the family member may choose to stay in the resident's room.
Newsletter Yes The Village produces a monthly newsletter in which issues of interest to all in the complex are included.
Policy for management of challenging behaviour Yes Whilst we have such policies in place our service is not designed to cater for those who display difficult behaviour.
Confused Residents No We are not able to accept residents who are confused or who may wander into other people's rooms.
Smoking Permitted Yes Smokers are welcome to smoke in the outside covered area.
Semi-Secure No Residents have the freedom to wander round the well - established grounds and beautiful garden areas. The Rest Home is positioned at the end of a cul de sac and is nestled within the Remuera Gardens Retirement Village community.
Updated: 8 Aug 2013
Special Features
Special Features
Kensington House is a resthome within the Remuera Gardens Village. It is licensed as a 32 bed Stage 11 Rest Home and as such all residents must be medically assessed prior to entry. Kensington House is licensed to accommodate people who require a high level of support. It is important to note that the Rest Home is not a hospital nor is it licensed to accommodate people with advanced alzheimers or dementia.

Priority for entry to Kensington House is given to all residents of Remuera Gardens.

Built in conjunction with the Village, Kensington House is an important facility and is able to provide accommodation for people who are unable to retain their independence on a day to day basis.

The Management at Kensington House want residents to feel completely at home. In order for this to happen we have consciously made very few 'rules and regulations'. Whilst we may have ideas about how things might work better for our residents we certainly do not impose these on them. For example, if a resident prefers to have their meal in their room rather than joining others for a social time in the dining room then that is their choice. Likewise we endeavour to make every practical aspect of living pleasureable from taking care of details such as seating arrangements in the dining room through to facilitating the free access of residents around the home whenever they choose.

Staff are both supportive and caring. Your individuality is respected.
Updated: 8 Aug 2013
Interests & Activities
Interests & Activities
Activity programme, Bridge, Videos, Sky TV( user pay basis if required in their room), , Sing-a-longs,, Shopping, Reading, Quizzes,, Pianist, Petanque,, Outings,, Newspaper reading,Music,Minibus, Library, Jigsaw, Indoor Games, Housie, Happy Hour, Exercises, Entertainment, Bridge, Breakfast in bed, Big print books, Alzheimer's Society, Activity programme
Updated: 8 Aug 2013
Additional Information
Additional Information
Staffing Qualifications and Details Kensington House is run by a Principal Nurse who is in daily contact with the village and maintains close liaison with all village residents. In case of an emergency she has the responsibility for ensuring that the correct procedures are followed in attending to the needs of a resident.
Updated: 8 Aug 2013
Languages Spoken
Languages Spoken
Cantonese Yes
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Niuean Yes
Samoan Yes
Tongan Yes
Updated: 8 Aug 2013
Public Transport 1.50 km
Shops 3.00 km
Mall 3.00 km
Parks 0.50 km
Library 3.00 km
Updated: 8 Aug 2013
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Care Association New Zealand Yes
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Care Association New Zealand New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 17 Jan 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.