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Annaliese Haven Rest Home
At a glance
- Vacancy
- Yes
- Name
- Annaliese Haven Rest Home
- Category
- Rest Home Care
- Address
- 25 Adderley Terrace
Kaiapoi
Kaiapoi - Postal Address
- 25 Adderley Terrace
Kaiapoi 7630 - DHB
- Canterbury
- Phone
- (03) 327 6282
- Fax
- (03) 327 6114
- View Email Address
Personnel
- Manager
- Robyn Lyndon - 03 327 6282
- Owner
- Elsdon Enterprises - 03 310 3163
- Clinical Nurse Manager
- Chris Chandy - 03 327 6282
Other services
Photos
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Map
Reviews
Description
Welcome to Annaliese Haven. Our passion is to provide quality care within a caring family focused environment. Our passionate staff are chosen for their holisitc focus and empathy in helping others.
We encourage residents to express their individuality and take pride in assisting them to achieve improved quality of life while feeling secure in the knowledge their needs are met. The quality of our care is reflected in our wonderful reputation present within the community. Its not all about the bells and whistles. Come and see for yourself why our residents become our extended family.
We encourage residents to express their individuality and take pride in assisting them to achieve improved quality of life while feeling secure in the knowledge their needs are met. The quality of our care is reflected in our wonderful reputation present within the community. Its not all about the bells and whistles. Come and see for yourself why our residents become our extended family.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 24 Aug 2018 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 31 |
| Vacancy | Yes |
| Annaliese Haven provides a range of rooms with both Sunny and sheltered aspects with access to several courtyards and lovely gardens. We pride ourselves on a family focused environment, staffed by experienced Registered Nurses 7 days a week to ensure quality care and qualified caring staff passionate about what they do. We would love to show you our home please phone the Clinical Nurse Manager or the Facility Manager to discuss your needs. | |
| Impending vacancy | No - A bed maybe available in the n |
| Premium Room Charges | Some Rooms as at 05 Nov 2019 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 24 Jan 2020 | |
Testimonials
| 'Thank you so very much for the wonderful kind and gentle care you gave to Florence.
I have admiration and deep gratitude for all you have done for Florence' From Florence and daughter Barbara "The care provided at Annaliese Haven has been nothing short of superb. The staff are amazing and always ready to go the extra mile. I feel like a part of the family every day i visit my husband, you are all angels" Gill 'Norma and I would like to thank you all for your caring and support while Ian has been in your care' 'Thank you for the care and friendship you gave my father. It was much appreciated' Alison 'I would like to express how much we appreciated the thoughtfulness, friendliness and hospitality your staff gave our family when we were down at the Rest Home. Being part of the audience with Lois at the concert was a joy.It was never too much trouble for your staff to include us in any morning or afternoon tea should we happen to be there'' "Thank you for all your love and support for my mum during her time at Annaliese, your care was without fault" - BW |
| Updated: 24 Aug 2018 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 152 | Yes | There are 4 RN's including a Clinical Nurse Manager that work over the 7 days providing AM and PM cover, and after hours on call between 10pm and 7am. |
| Healthcare Assistants/Caregivers | Yes | Our care staff are passionate and dedicated to aged care, ensuring a family focused facility 100% person centered. All care staff undertake career force training for specialised dementia care and many come with a lifetime of knowledge and experience. | |
| Physiotherapist | Yes | Physiotherapy is available through community liaison as required and accessible through the GP | |
| Occupational Therapist | Yes | Occupational therapy is available as required through GP referal | |
| Social Worker (on site) | No | Social Workers are available for liaison as needed through Older Persons Health if required | |
| Diversional Therapist | 72 | Yes | Annaliese Haven boasts 2 Fully Qualified Diversional Therapists and 2 Activities Co-ordinators Their holistic focus ensures individual needs are met and thinking outside the square ensures enhanced quality of life for all our residents. |
| Activities Co-ordinator | Yes | We are passionate about meaningful activities and have developed a strong team including 2 Activities Co-ordinators working alongside qualified diversional therapists trained in specialist dementia care. | |
| Hairdresser | Yes | Annette is our vibrant friendly hairdresser that prides herself on pampering our residents and she is available twice weekly. Our salon enables her to undertake all hair treatments and many of our residents love their weekly visits. | |
| Podiatrist | Yes | Specialist podiatry is available every 3 weeks in the home for all residents unless otherwise requested by individuals. This is an additional cost. | |
| Dietitian | Yes | A Registered dietician oversees our Summer and Winter menus along with auditing food services every year. We have a qualified chef who provides nutritious and flavorsome home style meals that are interesting, attractive and good for you. | |
| Kaumatua | Yes | Additional cultural support is available for all ethnicity regardless of origin. Translation services can be accessed for those with language barriers | |
| Chaplain/Spiritual Advisor | Yes | Church Services are provided for all denominations on a weekly rotational basis. All residents are free to attend of their own accord and Cultural and Spiritual needs are fulfilled as per individual requirements | |
| Other Personnel | Yes | We have two wonderful receptionists to greet you when you arrive at Annaliese during weekday business hours, a myriad of housekeeping, laundry, maintenance and volunteer staff who make up our family. Everyone is here with a common goal of excellent care. | |
| Updated: 16 Jan 2019 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We are able to house residents who are dependent on an oxygen concentrator |
| Gastronomy/Nasogastric Management | No | available dependent on circumstances |
| Palliative Care (Contracted) | Yes | . All our Registered Nurses and Senior Caregivers are trained in palliative care. |
| End of Life/Palliative Care | Yes | Our senior RN's are all competent in syringe driver management. Our senior care staff have been undertaking the Fundamentals of Palliative Care Course through Hospice NZ |
| IV Antibiotic Capability | Yes | IV antibiotic therapy is available through local practice nurses an acute demand for rest home level patients |
| Wound Care | Yes | Our senior RN's and Clinical Manager have extensive wound management experience |
| Diabetic Care | Yes | All our RN's and senior caregivers are trained in diabetic management and insulin management |
| Continence Advice | Yes | available through Nurse Maude as required |
| Stomal Therapy | Yes | Stomal therapists are available as required however our RN's are all competent in the management of stomas |
| Stroke Rehabilitation | Yes | Linked with older person's health |
| Infection Control | Yes | We pride ourselves on our infection control at Annaliese Haven. The Clinical Manager has a passion for infection control management and this is monitored continuously. |
| Surgical Followup | Yes | Surgical followup by way of outpatient appointments are assisted. GP's also followup in house |
| Psychiatric Care | Yes | Linked with older person's mental health |
| Clinical Management | Yes | The Clinical Manager has 25 years experience in the industry having been registered for 23 years. She has worked extensively in dementia, acute stroke, neurology and district nursing over the years and is dedicated to achieving the best level of care. |
| Updated: 16 Jan 2019 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite care is available depending on occupancy and availability. Many of our long term respite residents have become permanent residents. |
| Carer Support | Yes | Carer Support can be used for day care - Apply through GP or needs assessor |
| Other Short Stay Programme | Yes | Day care is available at Annaliese Haven. Please phone the Facility Manager or Clinical Nurse manager to discuss. |
| High Care Needs | Yes | Although we are not a hospital level facility our combined skills enable us to provide full catheter and stoma care, palliative care, complex wound care and our RN's are trained in advanced health assessment at a post graduate level. |
| Subsidised | Yes | We provide subsidised care |
| Private Paying | Yes | We provide private care |
| Booking can be made in advance | Yes | Bookings can be made in advance for respite and day care depending on the need and the availability. Individual needs should be discussed with either facility or clinical nurse manager |
| Updated: 24 Aug 2018 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage residents to bring their own personal items to feel more at home. Personalisation is an important way of feeling secure in a new environment and expressing individuality |
| Single Rooms | Yes | All Rest Home rooms are single suites. Some are available with full ensuite, some are partial with toilet and vanity/hand washing facilities only and the use of shared shower facilities |
| Shared Rooms | No | Depending on availability there may be adjacent rooms available for couples who wish to reside near each other. We have one shared ensuite facility with two single rooms either side in our renovated Pegasus Unit available Mid to Late September 2017 |
| Rooms suitable for a couple | No | We have one shared ensuite facility suitable for a couple available in our renovated Pegasus Unit available Mid to Late September. Please discuss with the Clinical Manager for details. This is at Rest Home level care only. |
| Ensuite | Yes | There is a mix of fully ensuited rooms incuring an additional room charge and non ensuited rooms with toilet facilities and hand washing only. These do not incur additional charges. |
| Alcohol Permitted | Yes | Annaliese Haven has a happy hour every week in the rest home. Alcohol is restricted where GP advises due to medication but this is on an individual basis. A record of alcohol intake is taken to ensure safe management of this. |
| Pets In Residence | No | Pets are invited to visit. At this point Pets are not accepted within the home, however this may be negotiable but is dependent on several factors. |
| Negotiate To Bring Own Pet | Yes | Pets are invited to visit. At this point Pets are not accepted within the home, however this may be negotiable but is dependent on several factors. |
| Phone Access In Own Room | Yes | Residents are free to have phone access to their rooms (rest home only) at their own cost |
| Wifi | Yes | Wifi is available upon request |
| Resident can adjust heating in own room | No | Our heating is managed through an integrated computer system adjusted according to environmental conditions. Some rooms can be managed individually to suit personal preference. |
| Cater for under 65 yrs with Disability | Yes | At times MOH may facilitate funding to accommodate under 65years |
| Lounges/seating areas | Yes | Each unit has its own lounge and there are several small 'nook's for getting away and having a bit of one on one |
| Provide End of Life/Palliative Care | Yes | Our RN staff are all qualified in syringe driver competency and 3 of our RN's are experienced with a long history of Palliative Care. Currently our facility is undertaking the Hospice New Zealand Fundamentals of Palliative Care Course. |
| Palliative Care Contract | Yes | No Formal palliative care contract however we are able to provide full palliative care services for End of Life |
| Day Programme for day stay clients | Yes | Available Monday through Friday please discuss with the Clinical Manager regarding any nursing needs. |
| Outings | Yes | Van outings are provided twice weekly as part of our Activities and Diversional Therapy programme. Our facility has an open door policy and residents in all units are free to come and go with family or independently (in resthome) as they desire. |
| Maori Kaupapa | Yes | Available upon request |
| Residents Committee | No | Residents are invited to attend a Monthly residents meeting to discuss any concerns they may have in addition to being free to consult with staff and management at any time. |
| Newsletter | Yes | A bimonthly newsletter is sent out to family and residents |
| Policy for management of challenging behaviour | Yes | Challenging behaviour is managed in accordance with MOH guidelines and family are consulted regarding any issues relating to these. We have a wonderful reputation for being able to holistically manage those unable to be managed elsewhere. |
| Confused Residents | Yes | We have two secure dementia units as well as rest home. Many of our resthome residents love to interact with our dementia residents. All areas are blessed with a large outdoor space with continuous paths for roaming and enjoying the gardens. |
| Rural Setting | Yes | Annaliese lays on the edge of rural north canterbury and is a quiet space away from the hustle and bustle |
| Smokers Room | No | Smoking is permitted by residents only in units where this has been a lifelong habit. We do not believe in forced cessation. An outdoor courtyard is available in the dementia units and this is managed by staff for safety where a resident wishes to smoke. |
| Smoking Permitted | Yes | In designated area as per above |
| Semi-Secure | Yes | |
| Updated: 24 Aug 2018 | ||
Special Features
| We enjoy the informality and usual 'comings and goings' of a family home. Annaliese prides itself on an holistic focus. Our care does not stop at your loved one but extends to the wider family. We have no restrictions on coming and going of residents unless medical issues indicate this. Families are free to come and go whatever time of day suits them. We encourage all residents to personalise their rooms as much as possible to ensure they feel at home. You are free to hang pictures and use your own furniture providing this is within health and safety requirements. Our maintenance person will assist with this.
A variety of things happen on a typical day, and often family and friends join us for Happy Hour, Entertainment or just a chat and a cup of tea, there is always something happening. We also welcome a friendly wave while walking past the front office. |
| Updated: 24 Aug 2018 |
Interests & Activities
|
Our activity programme is large and varied. Below is an example of what we do:
Age Concern, Alzheimer's Society, Art, Big print books, Bingo, Board games, Bowls, Canine friends, Cards, Craft, school children entertaining, Church, Concerts, Cooking, Dancing, Entertainers each week and on special occasions,, Exercises, Games, Gardening, Happy Hour, Indoor Games, Jigsaw, Library, Minibus, Movies, Music, Newspaper reading, Organ, Outings, Pastoral care, Picnic, Quizzes, Reading, RSA, Shopping, Singing, Videos We have a mini bus and we have found one of the simplest joys is just going for a drive through familiar streets and villages and having an ice cream by the sea. Van outings are twice weekly and alternated between rest home and dementia units We have four large raised vegetable gardens and can grow our own tomatoes, and herbs in pots along with anything else our residents wish to grow. Gardening is free to anyone who chooses to partake. many of our residents love to prune the roses. A mens shed is available on site for those who wish to tinker with an engine or sand some wood, the opportunities are only limited by your imagination The style of the home makes for easy movement and integration of activities and our visitors and families are welcome to share lunch or a cup of tea at any time We have recently included the weekly services of a Pet Therapist who visits weekly with two lovely dogs and a very affectionate cat. Our residents have responded so well to this and it has enlightened their lives in many ways. We are hoping to increase her visits to twice weekly. |
| Updated: 24 Aug 2018 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | These days many people require modified dietary requirements and we are happy to accommodate individual needs as required. | |
| Staffing Qualifications and Details | Staffing is above MOH requirements | |
| What's included in your fees and what's not | We have a house doctor Dr Alex Skingle who is based out of Kaiapoi Medical Centre. He attends weekly and is available throughout the week as required. GP visits are included when you designate the house doctor as your GP. IF you choose to remain under your own independent GP you will incur additional charges. Podiatry and Hairdressing is additional. Toiletries may be obtained through the facility and charged to your comfort account if you choose. Further specifics are available upon request. | |
| Updated: 24 Aug 2018 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | We currently have a staff member fluent in dutch |
| English | Yes | All our staff speak English fluently |
| Fijian | Yes | Several staff are fluent in both Fijian and Fijian Indian |
| Fijian Indian | Yes | Several staff are fluent in both Fijian and Fijian Indian |
| Filipino | Yes | We have staff fluent in Filipino and English |
| Finnish | Yes | We have one staff member able to communicate in Finnish |
| Hindi | Yes | We have a staff member fluent in Hindi |
| Nepali | Yes | We currently have a caregiver fluent in Nepalese |
| Russian | Yes | Regular staff member. |
| Updated: 24 Aug 2018 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference. |
| Baptist | No | All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference. |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Jehovah Witness | Yes | individual preferences are available to cater for the religious needs of residents eg. diet |
| Methodist | Yes | All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference. |
| Presbyterian | Yes | All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference. |
| Roman Catholic | Yes | All prominent denominations are catered for monthly by way of scheduled services. These are available on our monthly calendar. All residents are welcome to attend one or all of the services depending on personal preference. |
| Salvation Army | Yes | |
| Seventh Day Adventist | Yes | individual preferences are available to cater for the religious needs of residents eg. diet |
| (Other comments) | Yes | Regardless of religion Annaliese can cater for individual spiritual and cultural needs. |
| Updated: 18 Aug 2017 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 1.00 km | The public bus service is a short walk away approx 1 km to Silverstream and William St in Kaiapoi. Both routes take you to Christchurch or to nearby Rangiora |
| Shops | 1.00 km | There are two nearby shopping centres the primary being central Kaiapoi. A short walk or scoot on the mobility scooter. Several shops of varying retail capacity, pharmacies, restaurant and coffee shops, banks etc. Nearby silverstream is around 1km |
| Mall | 0.00 km | |
| Parks | 1.00 km | |
| Library | 1.00 km | Although the Kaiapoi Library is nearby, Annaliese has a library service that ensures a regular rotation of books and residents are able to request certain titles as desired. They are delivered to the home and a loan service exists free of charge within. |
| Updated: 24 Aug 2018 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| CareerForce | Yes | All staff are linked through careerforce training to ensure the highest standard of training for the industry |
| National Certificate in Community Support Services (Core Competencies) | Yes | Several staff have obtained this qualification |
| National Certificate in Diversional Therapy | Yes | Two of our staff have the National Certificate in Diversional Therapy |
| National Certificate in Support of the Older Person (not available after Dec 2010) | No | This qualification is no longer available and has been replaced with the New Zealand Certificate in Health and Wellbeing |
| New Zealand Dental Association | Yes | Annaliese has recently obtained accreditation with the New Zealand Dental Association through a training opportunity for staff. |
| Rest Home MOH Audit Report Available. | Yes | Please see attached link for our audit outcomes indicating 4 year certification and attainment of two continuous improvements in service delivery and diversional therapy |
| Spark of Life | No | Our Diversional Therapy programme while not linked to spark of life is based on similar models of therapy. It has been awarded a continuous improvement status during the recent audit for it's innovation and individualised focus. |
| Other details | Yes | Full 4 year certification was obtained in May 2018 |
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| Updated: 24 Aug 2018 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
