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Ultimate Care Lansdowne Court

At a glance
Ultimate Care Lansdowne Court
Rest Home
1 Oxford Street
Masterton 5810
Postal Address
Same as above
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Chrissy Sheed - 06 377 3339 or 027 505 2214
Ultimate Care Group Ltd
National Villages Manager
Sharalon Sutherland - 021 717 457
Other services
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Ultimate Care Lansdowne Court Brochure Ultimate Care Lansdowne Court Brochure Ultimate Care Lansdowne Court Brochure

Contact us today and see what a positive move to Ultimate Care Lansdowne Court can make to your life. 

Visitors as usual (but not if you're unwell or recently returned from overseas)
Located in the leafy suburb of Lansdowne is Ultimate Care Lansdowne Court, situated on the site of the former Golden Shears Motel. The village is close to local shops and cafes, and just a short drive from Queen Elizabeth Park and Henley Lake, which are perfect for scenic walks and picnics.

Lansdowne Court is home to a Rest Home/hospital facility with 7 independent living units attached as part of the complex. We have 34 large single rooms with ensuite wet floor bathrooms, we offer a relaxed atmosphere and pride ourselves on being a "home away from home". If your care needs change, you can be assured we can provide a higher level of care in your own room and you do not have move away from what is familiar to you.

You can enjoy open-ended visiting hours with family and friends, as well as services such as hairdressing, physiotherapy and podiatry.
You have the choice of joining in with our busy activities programme or opting for a quieter life with everything provided for you within a safe, secure and supportive environment.
Our staff are committed to providing our residents with the best possible healthcare services combined with the highest standards of nursing care.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 7 Dec 2020

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 16
Vacancy Soon
We welcome any enquiries
Impending vacancy Yes
Short stay considered Yes
Premium Accommodation Charges Yes from $15.00/day up to $25.00/day as at 16 Jul 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 23 Jul 2024

"Staff are friendly, caring and helpful".

"The staff are wonderful and caring - our family are delighted to have our parent at Lansdowne Court".

"At Lansdowne Court our parent is in a very warm and family orientated environment". This is what drew us to choosing the place in the first instance - for its homely feel".

Just a short note thanking you again for all the great work you and your team at Lansdowne Court did looking after and caring for my father. It was a great comfort to me knowing his care was in the hands of the marvellous nurses and carers. I really appreciated the regular communications with Jenny and the nursing staff keeping me informed around his care and well being.
Can you please pass on to staff my heartfelt appreciation of all their great work.

I managed to fit in a short visit from 5.15 pm to 5.45 pm. She looked happy and well cared for, thanks to you and the staff at
Lansdowne Ultimate Care. Not an easy job and I appreciate it very much.

To all the staff of Lansdowne Court, We are so grateful to you all! You took care of dad so beautifully. We thank each and every person who cared for Dad over the last 2 1/2years and especially those who helped him in the last weeks of his decline. You are all wonderful.

Just a token to express my gratitude for the impeccable, professional and compassionate care provided for my mother whilst residing at Lansdowne Court. Mum was a true character and undoubtedly provided endless challenges and golden moments for the staff, regardless, I always felt that she was in the right place and was receiving the best care available from dedicated, if overworked staff.

Thank you so much for caring for our mum, we truly appreciated it

Updated: 23 Feb 2024

Type Hours Per Week Status Details
Registered Nurse Yes We have a strong team of committed registered nurses who strive to ensure residents needs are being met. We always have an registered nurse on shift 24/7.
Nurse Practitioner Yes Access through Masterton Medical Centre. We have a GP visiting weekly and excellent support at other times.
Healthcare Assistants/Caregivers Yes We have a team of caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education.
Physiotherapist Yes We provide weekly physio services to those residents that will benefit.
Occupational Therapist Yes We can arrange for Occupational Therapy services should you require them Via referral system DHB
Activities Co-ordinator Yes Our activities coordinator Julie, delivers a varied programme to our residents 5 days per week. Enquiries are most welcome to view our Day programme.
Hairdresser Yes Our Hairdresser Tracey, visits our facility every Tuesday.
Podiatrist Yes Our Podiatrist visits upon request and does a regular monthly visit
Dietitian Yes Access for this service via referral to DHB. We have summer and winter menus designed around what our residents want and like. These are supported and audited by a Dietitian. We can accomodate any dietary restriction.
Accredited Visitors Yes We can organise this for you if required.
Kaumatua Yes We can source availability of appropriate local Kaumatua or Iwi provider services which can be arranged on an individual basis as required.
Chaplain/Spiritual Advisor Yes We can access a Chaplin through the various church groups which visit. This can be arranged on an individual basis as required. We have a regular visiting Spiritual Advisor to support our residents if they want/need it.
Other Personnel Yes We have a team of experts at our National Support Office that consists of clinical support, financial support and property support

Updated: 23 Feb 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We can provide if prescribed by a doctor, and oxygen management.
Palliative Care (Contracted) Yes We provide Palliative Care working along side Kahukura and Palliative Care Services.
End of Life/Palliative Care Yes We work closely with Kahukura Wairarapa Palliative Care Services.
Wound Care Yes Referral to Wound Nurse DHB as required.
Diabetic Care Yes Referral to Diabetic Nurse as required.
Continence Advice Yes Via referral to DHB.
Stomal Therapy Yes Referral via DHB.
ACC Rehabilitation Yes
Infection Control Yes Clinical Nurse Specialist via DHB.
Surgical Followup Yes Health Recovery Programme available.
Psychiatric Care Yes Referral via Wairarapa DHB.
Clinical Management Yes Clinical Leader available 5 days per week.

Updated: 7 Dec 2020

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability.
Carer Support Yes We offer Carers support for all levels of care. Please contact us to discuss your needs.
Other Short Stay Programme Yes We offer daycare, please call our manager to discuss further.
Subsidised Yes Yes, we provided subsidised services should you meet the requirements.
Private Paying Yes Yes, we provide private paying services should you not meet the subsidy requirements.
Booking can be made in advance Yes Bookings can be made in advance, please contact us discuss your needs and availabilities.

Updated: 7 Dec 2020

Feature Status Details
May Bring Own Furniture Yes We encourage residents to bring in their own furniture which makes them feel more at home, with personal items around them (subject to space and safety constraints).
Single Rooms Yes All our rooms are single, bright and spacious.
Ensuite Yes All rooms have their own full en-suites.
Alcohol Permitted Yes Yes, under medical and nursing supervision.
Phone Access In Own Room Yes A personal phone line can be arranged with a private provider to have a telephone connected to your room. Additional fees may apply. Cordless phone is available for resident use.
Wifi Yes Free wi-fi available to our residents and visiting families.
Resident can adjust heating in own room Yes Night Store heaters. Heat pumps in main corridors.
Cater for under 65 yrs with Disability Yes As an organisation, our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs.
Lounges/seating areas Yes We have a variety of locations for residents and their families to meet in.
Primary Health Funded Short Term Care Yes FOCUS Health Recovery programme
Provide End of Life/Palliative Care Yes We provide Palliative care services.
Palliative Care Contract Yes Contract with DHB
Day Programme for day stay clients Yes Day Care available, please contact us if you require any information regarding our Day programme - enquiries welcomed.
Outings Yes Yes, we have regular trips out and about that are very popular with our residents.
Whānau Room Yes We can arrange a private visitor lounge.
Residents Committee Yes Our independent advocate chairs residents meetings.
Newsletter Yes We have a facility newsletter that is sent out to families and given to residents we would be happy to send you a copy if you request one.
Policy for management of challenging behaviour Yes Yes, we have a policy for this and training for all of our staff to manage challenging behaviour.
Confused Residents Yes At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times.
Smoking Permitted No The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area.

Updated: 7 Dec 2020

Special Features
Special Features
Our point of difference at Lansdowne Court is all our bedroom are spacious and have their own full ensuite.
We are a small homely facility providing Rest Home and Hospital Level care.

We are close to Supermarket, Medical centre, Churches, Shopping Centre, Library and Bowling club

Updated: 7 Dec 2020

Interests & Activities
Interests & Activities
Our activities coordinator ensures our activities programme is resident-focused, gives purpose and meaning. Monday - Friday with varied interests and activities each month.

Updated: 7 Dec 2020

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Standard fees apply. Other costs may be incurred for resident/epoa/family preference. Please contact us for a detailed price list.
Staffing qualifications and details Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care and maintaining our philosophy of 'We Promise to Care"
Details about meals Daily home baking and dietician approved menus. We can cater for vegetarian, mulee, diabetic, gluten free options.
Associated Complexes Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide.

Updated: 15 Jul 2022

Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes
English Yes
Fijian Yes
Filipino Yes
Interpreter Yes We have access to interpreter services should you require them.
Māori - Te Reo Yes
Samoan Yes
Other Information Yes We can arrange a translator service should you require them.

Updated: 7 Dec 2020

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes Faiths can be sourced by the Facility to see if there's a local representation.

Updated: 7 Dec 2020

Location Distance Details
Public Transport 0.50 Km Driving Miss Daisy is available.
Shops 0.50 Km There is a small shopping centre across the road
Mall 1.00 Km
Parks 0.50 Km Queen Elizabeth Park is just over the bridge,within walking distance. Easily accessible.
Library 1.00 Km The library is situated at the northern end of Masterton

Updated: 7 Dec 2020

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes Members of NZACA
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 7 Dec 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.