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Sylvia Park Hospital

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At a glance
Sylvia Park Hospital
Rest Home
26 Longford Street
Mt Wellington
Auckland 1060
Postal Address
Same as above
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Wen Ying Xu - (09) 5273131*1
Wen Ying Xu - (09) 5273131*1
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We specialise in Rest Home & Hospital Level of care for the Chinese and Asian communities.
We first started in 1996 as the first Chinese Rest Home in NZ. Then we followed in 2009 as the first Chinese Hospital level of care in Auckland.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 28 Feb 2013
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 21
Vacancy Yes
there are lovely big new room with toilet and shower. Vacancy in a shared room for 2 rest home level or a cup, one rest home level and one hospital leval.
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes from $10.00/day up to $10.00/day as at 15 Nov 2023
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 1 Mar 2024
Type Hours Per Week Status Details
Registered Nurse Yes We have some Chinese speaking Registered Nurses. They speak both Cantonese and Mandarin. Clinal Manager is a Nurse Specialist for aged care.
Nurse Practitioner Yes
Healthcare Assistants/Caregivers Yes Most of our caregivers can speak Chinese.They speak both Cantonese and Mandarin.
Physiotherapist Yes Our Physiotherapist can speak Cantonese and Mandarin.
Social Worker (on site) Negotiable
Diversional Therapist Yes Can speak Cantonese and Mandarin. Our diversionary therapist leads a activity team.
Activities Co-ordinator Yes We have an Activity team and most are able to speak Cantonese and Mandarin.
Hairdresser Yes Our hairdresser visits monthly. She is from Malaysia. She speaks Mandarin and Cantonese.
Podiatrist Yes Our Podiatrist visits six weekly.
Dietitian Negotiable Attends for new residents, monthly and when required.
Accredited Visitors Negotiable Church visitors attend often.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes Church Service held weekly.
Updated: 29 May 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes
Community Health Yes
Clinical Management Yes
Other Specialties Yes
Updated: 29 May 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes When bed is available.
Carer Support Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Updated: 29 May 2017
Feature Status Details
Single Rooms Yes
Shared Rooms Yes Six rooms may be used as shared rooms and are suitable for couples or those who want to share.
Rooms suitable for a couple Yes
Ensuite Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes Weekly.
Whānau Room Yes Family are welcome to stay in the room with their loved one when requested.
Residents Committee No Residents meeting once a month.
Family Committee No Newsletter to families once a season.
Newsletter Yes Newsletter to families once a season.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smokers Room Yes Covered area outside.
Updated: 29 May 2017
Special Features
Special Features
Our facility is very new. Our residents' rooms are light and bright.
Larger ensuite with own shower and toilet.
Updated: 29 May 2017
Interests & Activities
Interests & Activities
We offer Satellite TV which gives you 25 channels from China. We also have WTV through NZ Sky TV offering Japanese, Hong Kong, Taiwan, Malaysia, Korean and Mainland China channels.

We have a van available for outings.

Our residents enjoy celebrating the various festivals such as Chinese New Year, Moon Festival and other ones, which they are familiar with.

Mahjong is popular.

The local paper, Herald and Chinese papers are delivered.
Updated: 29 May 2017
Additional Information
Additional Information
Topic Details
Staffing qualifications and details Very friendly caring staff team. We offer an internal training programme and support to ensure our staff are able to perform at their best.
Details about meals We offer delicious Chinese food every meal time, which is all prepared in our own kitchen.
Associated Complexes We are associated with the Chinese Community organisations and we respect all religions.
Updated: 29 May 2017
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Chinese dialect Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Korean Yes
Malay Yes
Mandarin Yes
Samoan Yes
Tongan Yes
Updated: 29 May 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Baptist Yes
Buddhist Yes
Christian Yes We respect all religions.
Updated: 29 May 2017
Location Distance Details
Public Transport 1.00 Km
Shops 1.00 Km Sylvia Park Shopping center
Mall 1.00 Km Sylvia Park Shopping center
Parks 0.50 Km
Library 5.00 Km
Updated: 29 May 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
Aged Care Association New Zealand (ACA) Yes
Care Association New Zealand Aged Care Association New Zealand (ACA)
Updated: 29 May 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.