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Summerset in the Vines (Havelock North)

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Information Pack
At a glance
Vacancy
No
Name
Summerset in the Vines (Havelock North)
Category
Rest Home
Address
249 Te Mata Road
Havelock North
Havelock North 4130
Postal Address
Same as above
Region
Hawke's Bay
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Talia Sattler
Owner
Summerset Group
Village Manager
Talia Sattler - 06 877 4031
Care Centre Manager
Marcel Phillippi - 06 824 3583
Sales Manager
Yvette Booysen - 021 020 61679
Other services
Media
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Please note - our Care Centre is unavailable due to refurbishment which is taking place from early 2023.

Our modern, purpose-built Care Centre at Summerset in the Vines offers a range of care services designed to meet the level of care you need*. Our friendly and professionally trained Care Centre staff are supervised by registered nurses, available on-site 24 hours a day.

Our rest home level care provides the very best clinical care, in a warm, welcoming community. Residents have private, modern rooms – some with ensuite facilities where they can surround themselves with their own things.

Summerset in the Vines also offers serviced apartments. A Summerset serviced apartment is a spacious, purpose-designed home with one bedroom, a large ensuite and generous living area, including kitchenette. You are able to receive a range of care and support in your serviced apartment – including rest home-level care.

To find out more, please call us on 0800 786 637 or request our free information pack by clicking on the button at the top of the screen.

*(subject to availability).
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 15 Dec 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 5
Vacancy No
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 22 Feb 2024
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 168 Yes
Nurse Practitioner 40 Yes
Physiotherapist Negotiable
Occupational Therapist Negotiable
Diversional Therapist 40 Yes
Hairdresser 16 Yes
Podiatrist Yes Visit monthly
Dietitian Yes As part of contracted Food Service
Accredited Visitors Yes
Kaumatua Yes As required
Chaplain/Spiritual Advisor 20 Yes
Updated: 15 Dec 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (Care of the very overweight) Yes To be discussed with the Care Centre Manager
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes We work with the Community Allied Health Team
ACC Rehabilitation Yes These contracts are person centred and individualised
Tracheotomy Care Yes To be discussed with the Care Centre Manager
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 13 Dec 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
High Care Needs Yes This is based on the assessment and our ability to provide this level of care
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 13 Dec 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes In some cases, this is dependent on the size of the room chosen
Ensuite Yes
Pets In Residence Yes We welcome pets as visitors as long as they are well managed.
Phone Access In Own Room Yes We recommend you bring a cellphone.
Wifi Yes Wifi available in communal areas
Resident can adjust heating in own room Yes Dependent on the care suite/apartment chosen
Lounges/seating areas No We have a divine cafe in our village for all residents and their families
Cafe Yes
Gay / LGBT IQ Friendly Yes Everyone is welcome in our homes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity.
Whānau Room Yes We encourage families to use this room.
Māori Kaupapa Yes We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents.
Family Committee No We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes A designated smoking area will be provided for care residents by the Village Manager
Semi-Secure Yes We provide a safe and secure environment for our residents
Updated: 13 Dec 2023
Special Features
Special Features
Located in an idyllic position right amongst world-renowned vineyards, the village has easy access to state highways while being close by to local shops and pharmacies.
Updated: 15 Dec 2023
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Art, BBQ, Big print books, Billiards, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Classical Music, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Entertainers, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Indoor Games, Jigsaw, Library, Minigolf, Minibus, Movies, Music, Newspaper reading, Organ, Parties, Pastoral care, Petanque, Pianist, Picnic facilities, Pool table, Quizzes, Reading, Roses, Shopping, Sing-a-longs, Spa, Vegetarian
Updated: 15 Dec 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions.
Staffing qualifications and details Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener,
Details about meals Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce.
Recreational opportunities Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences.
Internet access Wife is available in common areas
Transport We have a Summerset van and can arrange other transport as required.
Updated: 13 Dec 2023
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Other Yes We can provide other ethnic meals, please discuss this with the Care Centre Manager.
Vegan Yes
Vegetarian Yes
Updated: 31 Jul 2023
Distances
Distances
Location Distance Details
Public Transport 0.50 Km
Shops 0.50 Km
Mall 10.00 Km
Parks 3.00 Km But also small reserve next door
Library 1.00 Km We also have our own library
Updated: 15 Dec 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details No Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion
Approved provider of Professional Development and Recognition Programme Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 13 Dec 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.