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Stillwater Lifecare & Village

At a glance
Vacancy
Yes
Care Suite Vacancy
Yes
Name
Stillwater Lifecare & Village
Category
Rest Home
Address
60 Templemore Drive
Richmond
Richmond 7020
Postal Address
Same as above
Region
Nelson Marlborough
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Stephanie Murch - 0272653365
Owner
Heritage Lifecare
Other services
Photos
gallery image 1
Tap to view all photos 1/7
Visitors as usual (but not if you're unwell or recently returned from overseas)
At Stillwater, you are at home with us.

We are a friendly, caring community. Become part of our Stillwater family and be cared for by our wonderful staff, whilst making new friends and learning new activities.

When it comes to everyday life, Stillwater makes it easy with village, rest home, hospital, respite and dementia care, so if your health needs change, we can care for you now and into the future.

Light, bright and welcoming, Stillwater is set amongst beautifully landscaped gardens, just a hop, skip and jump from the Richmond township where you’ll find all the essentials such as a pharmacy and library.

At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.

Photos are representative of Heritage Lifecare.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 15 Jan 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Vacancy Yes
We welcome Respite & Short-Term care.
Impending vacancy Yes
Short stay considered Yes
Premium Accommodation Charges Yes from $32.50/day up to $37.50/day as at 12 Jun 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 12 Jul 2024

Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 19
Care Suite Vacancy Yes
Care Suite Impending vacancy Yes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)

Updated: 12 Jul 2024

Testimonials
Testimonials
“It was an easy decision coming here, the staff are friendly, and they really care about your wellbeing. They just can’t do enough for you”. Len, Heritage Resident

“I like it here; I wouldn’t want to be anywhere else”. Pauline, Heritage Resident

“I’d be happy to have any one of them in my family. Noel, Heritage Resident

"There’s always something to smile about". Roy, Heritage Resident

Updated: 15 Jan 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Available by referral.
Occupational Therapist Yes Available by referral.
Social Worker (on site) Yes Available by referral.
Diversional Therapist Yes
Activities Co-ordinator Yes
Podiatrist Yes A podiatrist visits regularly.
Dietitian Yes Our menu’s are approved by Dieticians.
Accredited Visitors Yes Available by referral.
Kaumatua Yes We can arrange visits from local Kaumatua.
Chaplain/Spiritual Advisor Yes We can arrange visits from local religious groups.
Other Personnel Yes We have a wide range of personnel. Should you require services outside our home, we can assist.

Updated: 15 Jan 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes Please enquire with a description of your Palliative Care needs.
Clinical Management Yes Our Clinical Services Manager provides clinical oversight
Other Specialties Yes Please enquire with a description of your individual healthcare needs.

Updated: 15 Jan 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite care to give carers a much-needed break, while at the same time providing residents with care and companionship.
Carer Support Yes Our short stay programmes provide careers with a much-needed break, and support.
Subsidised Yes Talk to us to find out if you are eligible for a subsidy.
Private Paying Yes
Booking can be made in advance Yes

Updated: 15 Jan 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage you to bring your furniture, to personalise your new home.
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes Talk to us about options.
Wifi Yes Talk to us about options.
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Talk to us or your GP about options.
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes

Updated: 15 Jan 2024

Special Features
Special Features
At Stillwater, our home reflects the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us.

Updated: 15 Jan 2024

Interests & Activities
Interests & Activities
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our residents, considering their individual needs and cultural beliefs.

When you make Stillwater your home, we conduct an assessment with you and your whanau to identify your individual interests and their physical, cultural, creative, intellectual and social needs. We then develop an individualised activities plan to meet your needs.

Updated: 15 Jan 2024

Additional Information
Additional Information
Topic Details
Details about meals Our menus are all approved by a Dietician.
Visitor information We welcome visitors into our home.
Internet access Free WiFi for residents and guests is available in the Care Home.
Associated Complexes Stillwater is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds nation-wide and 500 independent living units.

Updated: 15 Jan 2024

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes
German Yes
Gujarati Yes
Hindi Yes
Italian Yes
Thai Yes
Other Information Yes We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs.

Updated: 15 Jan 2024

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We welcome all religions and have access to local religious groups and services. Talk to us about your needs.

Updated: 23 Jan 2024

Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Chinese Yes We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs.
Other Yes We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs.
Vegetarian Yes We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs.

Updated: 15 Jan 2024

Distances
Distances
Location Distance Details
Public Transport 0.80 Km The nearby public bus service goes to the town centre.
Shops 1.00 Km A variety of local stores are within short driving distance.
Mall 1.90 Km The local town centre has a range of shops and amenities.
Parks 0.60 Km Parks and recreational sights are within driving distance.
Library 2.30 Km The local library is located within the town centre.

Updated: 23 Jan 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
Aged Care Association New Zealand (ACA) Yes
Police checked Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Care Association New Zealand Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 15 Jan 2024


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.