Rose Lodge Rest Home
At a glance
- Vacancy
- Yes
- Name
- Rose Lodge Rest Home
- Category
- Rest Home
- Address
- Roselodge Resthome
2 Liverpool Street
Epsom
Auckland 1023 - Postal Address
- 2 Liverpool Street
Epsom
Auckland 1023 - Region
- Auckland
- Phone
- View Phone Number
- View Email Address
Personnel
- Manager
- Sidd Naidu - 0274433660
- Owner
- Jesma Naidu - 0222127627
Other services
Photos
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Map
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 26 Jul 2023 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 14 |
| Vacancy | Yes |
| Long term ,short stay and subsidized resident and respite care available. Viewing welcome at any time-please phone:09 6258913 | |
| Impending vacancy | Yes |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
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Updated: 26 Jul 2024 |
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Testimonials
| At Rose Lodge our residents are our purpose and treated like our family. Our philosophy is simple - to provide exceptional, family orientated care. Delivered by a compassionate, experienced team who recognise the importance of independence, dignity, and choice, we value each resident for who they are and provide quality, individualised care. With a dedicated team, most who have been with us for over 5 years and many over 15 years, the familiar faces provide continuity of care and allow our residents to build confidence and trust within our Rose Lodge family. We welcome you to call in and meet our fabulous team and take time to view our home. "Rose Lodge's team are happy and passionate about the care they give. The home is warm and inviting not clinical. Trust, Respect, Dignity and Integrity are not just words, but what Rose Lodge stand for. I would highly recommend Rose Lodge to anyone who has family member or someone in need of care." - Niki Pollard |
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Updated: 26 Jul 2023 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 20 | Yes | Onsite 3 days per week, on-call 24 hours a day. |
| Nurse Practitioner | Yes | via Auckland Hospital | |
| Healthcare Assistants/Caregivers | 40 | Yes | Always onsite - 24 hours a day, 7 days a week. |
| Physiotherapist | 0.00 | Yes | Always available in an advisory role, will attend if requested. |
| Social Worker (on site) | 0.00 | Negotiable | Can be arranged as requested. |
| Diversional Therapist | 00 | No | Onsite regularly, our Activity Coordinator is responsible for planning activities and outings for our residents. Hee provides a varied range of activities suited to all abilities, with the purpose of promoting quality of life. |
| Activities Co-ordinator | Yes | ||
| Hairdresser | No | Can be arranged as requested. | |
| Podiatrist | Yes | Visits every 6 weeks. | |
| Dietitian | Yes | Annually | |
| Accredited Visitors | Negotiable | ||
| Kaumatua | Yes | Can be arranged as requested. | |
| Chaplain/Spiritual Advisor | Yes | Fortnightly visit from a catholic church, although you are more than welcome to have a spiritual support visitor of your choice. | |
| Other Personnel | Yes | We have our own Doctor who visits regularly and we welcome your own Doctor to visit you at any time. | |
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Updated: 14 Mar 2023 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Clinical Management | Yes | On duty Monday to Friday. |
| Other Specialties | Yes | We have access to all specialist Nursing services. |
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Updated: 12 Apr 2018 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Completely flexible, we will care for your loved one while you take a much needed break. Care can be arranged in a relatively short time frame and intermittent care can be pre-arranged to give caregivers and families peace of mind. |
| Other Short Stay Programme | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
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Updated: 1 Aug 2019 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We think it is important you feel comfortable here. We welcome you to bring personal and sentimental items to make your stay more enjoyable. We can chat about this with you before your arrival. |
| Single Rooms | Yes | |
| Shared Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Ensuite | Yes | Available in one of our rooms. |
| Alcohol Permitted | Yes | Permitted with your Doctors approval (e.g. will not interfere with medications). For those who are able, we have a supervised 'Happy Hour' every Friday afternoon. |
| Pets In Residence | Yes | We have pets who visit us regularly. |
| Negotiate To Bring Own Pet | Yes | Chat to us about bringing your pet along. |
| Phone Access In Own Room | Yes | Residents have access to the telephone - a portable phone allows for privacy. Staff will assist Residents to use the telephone when appropriate. Local calls are provided free. Toll calls must be paid for. Residents may install their own private lines. |
| Wifi | Yes | Available upon request. |
| Resident can adjust heating in own room | No | Our home is centrally heated and we provide oil heaters for those who like to be a little more warm and cosy. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | We have an indoor lounge room with TV, sheltered decks and a sunny patio to enjoy, and a lovely shaded garden to potter around. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Day Programme for day stay clients | Yes | Some of our residents spend the week with us and head home on the weekends. Completely flexible, we will work with you and your needs. |
| Outings | Yes | Organised by Melo, our Activity Coordinator. |
| Whānau Room | Yes | |
| Māori Kaupapa | Yes | Our home has a strong emphasis on kaupapa Maori encompassing values of Manaakitanga (hospitality, kindness, generosity, support) and Whanaungatanga (relationship, kinship, sense of family connection). |
| Residents Committee | Yes | Residents' meetings are done monthly to listen to our resident's feedback and address it immediately. |
| Family Committee | No | Because we are a small, family orientated home, we are in regular contact with families. We listen to their thoughts and ideas and will implement in a timely manner. |
| Newsletter | Yes | A weekly newsletter keeps everyone informed of daily activities. |
| Policy for management of challenging behaviour | Yes | We have policies and procedures in place for this. We do not restrain. |
| Confused Residents | Yes | We will provide care for confused residents, providing we are appropriately able to and behaviours are not going to compromise the care of others. We welcome all abilities, chat to us about your needs. |
| Smoking Permitted | Yes | We have a designated smoking area available. |
| Semi-Secure | Yes | |
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Updated: 14 Mar 2023 |
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Special Features
| Rose Lodge is a homely 14 bed, Stage 2 home that provides care for elderly with SNL of 2, 3, and 4. Formerly a private home, we have retained many of the same features and advantages. Because we are small, we are able to form very close relationships with our residents. Centrally located in Epsom and easily accessed by public transport, our home is set in a quality, peaceful suburban street. You are welcomed by our beautiful garden. We also have a vegie garden where residents are welcomed to work in if they would like to. Our dedicated team are well trained, suitably qualified and professional, with on-going training something we all take very seriously. Most importantly though, we're all compassionate, empathetic people who cherish and care for our residents as our own family. We have provided the following information about the operation of our service to help you get to know us better and how we operate. INVOLVEMENT OF FAMILY: Families, friends and other people of significance to our Residents are important people in our community. We encourage their involvement in our community. CODE OF CLIENTS RIGHTS AND RESPONSIBILITY We acknowledge each of us have rights, and these rights do not change when we require care in a residential setting. Our Code of Residents Rights and Responsibilities is designed to ensure Clients in our home live a quality life and have peace of mind knowing their individual rights and responsibilities, and what to do If they believe a right is violated. RESIDENT CARE REVIEW: It is important for us to regularly take time to discuss each Resident's progress with the Team. Every six months we hold a Resident Care Review. The Resident's support person (with the Resident's permission) or enduring power of Attorney is seen as an important part of this Team and is invited to attend. They are informal discussions to assist us to provide the best care possible. If the support person or enduring power of attorney is unable to attend, our manager or Registered Nurse will be happy to discuss progress with you. CULTURAL NEEDS: Our community is one which includes people from many ethnic backgrounds. If you have any special needs or practices relating to your ethnic background, please tell us so that we can ensure these are met empathetically and with consideration. CHALLENGING BEHAVIORS: As this is your home, you should feel safe residing with us. Our staff are trained to manage such situations effectively. CONTINUOUS QUALITY IMPROVEMENT PROGRAMME: Our aim is to strive to provide an excellent service. To assist us to achieve this our facility has operational a continuous quality improvement programme which operates in every service we provide - Administration, Care and Support, Food , House keeping, and Laundry. To measure our success in achieving our quality standards we carry out audits and satisfaction surveys on a regular, planned basis. We ask for your co operation if you are approached. LAUNDRY: Linen for Residents personal hygiene needs and bedding is provided and laundered by our laundry service. If a Resident wishes to have their own linen or favourite bed spread, please ensure these are named. They will be laundered at the facility. All items of personal clothing are laundered on the premises. It is essential that all clothing items are clearly labeled with the Resident's name. MAINTENANCE PROBLEMS: We have operational a comprehensive Health and Safety Programme which includes regular site inspections. However if you do notice any item not functioning properly or requiring repair we ask that you advise us immediately. The Residents, visitors and staffs safety are important to us. EMERGENCIES: We have taken time to plan for the unlikely event of an emergency threatening the safety of the Residents. Staff are trained in procedures to minimise risk to our Residents and themselves. Should an emergency occur, please follow the instructions of our staff. If you become aware of an emergency situation please notify a staff member immediately. Our Staff are fully trained to deal with evacuations if necessitated, and we have regular training and trial evacuations. If you happen to be in the facility when such an exercise is taking place, we apologise for any inconvenience or disruption to you, but we ask that you assist us by following the instructions of Staff. |
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Updated: 14 Mar 2023 |
Interests & Activities
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Our Activity coordinator provides our residents with a wide range of activities to choose from. The weekly program is designed after consultation with our residents. It is planned to ensure everyones' needs and interests are met. Activities can include games, quizzes and brain teasers, debates, baking and cooking, arts and crafts, gardening, music and dance, card making and scrap-booking. We have a mini coach available which is utilized fortnightly for recreational outings and shopping expeditions. For those who love a good book, we have a visiting library service to cater for all tastes and also provide big print books. Celebrations are a necessary part of life at Rose Lodge and we do this in style with guests and family members invited by our residents. Church and spiritual needs are an individual choice and we make every effort to ensure you have the attention you require from your specified spiritual advisor. Children are always welcome in our home and add a balance to life - be warned - you may have to share the littlies with everyone else! Exercise is not a chore at Rose Lodge! Dancing and music is a regular occurrence, happening at least once a week. We have a professional, in-house musician and visiting entertainers' who lead the fun with our residents, families, visitors and staff enjoying the music too. For those who are a little less comfortable in a group and need some quiet time, there are plenty of opportunities to do so, with a team member if required. Our weekly newsletter keeps our residents, families and team up-to-date with the comings and goings in our little home. |
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Updated: 14 Mar 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | This can be discussed personally with you. | |
| Staffing qualifications and details | Our team of well trained and experienced Healthcare Assistants, are all competent in providing a professional, compassionate care service. They are all pro-active with regard to on-going training and are dedicated to this. Our Registered Nurse is onsite 3 days per week and on-call at all times. Our Activity coordinator is onsite 5 days per week. | |
| Details about meals | Home cooked, nutritious meals with a 4 week seasonal menu rotation. Special needs and diets are catered for with a dietitian available for advice. | |
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Updated: 14 Mar 2023 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | Available on request. |
| Tongan | Yes | |
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Updated: 14 Mar 2023 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | If required |
| Baptist | Yes | |
| Brethren | Yes | If required |
| Buddhist | Yes | If required |
| Christian | Yes | If required |
| Methodist | Yes | If required |
| Non denominational | Yes | |
| Presbyterian | Yes | If required |
| Roman Catholic | Yes | |
| Salvation Army | Yes | If required |
| (Other comments) | Yes | We assist everyone to have their own spiritual advisor visit and can arrange transport to their choice of Church service. |
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Updated: 18 May 2018 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.05 Km | Bus stop across the road |
| Shops | 0.50 Km | Greenwoods Corner, Royal Oak Mall, Pak & Save |
| Mall | 0.50 Km | Royal Oak Mall |
| Parks | 0.50 Km | Cornwall Park - ideal for those who like to go for a walk |
| Library | Mobile Service visits monthly and provides books of your choice around your interests. Onehunga library is in close proximity. | |
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Updated: 12 Apr 2018 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Other details | Yes | |
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Updated: 15 Jun 2011 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.