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Radius Peppertree

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Radius Peppertree
Rest Home
107 Roberts Line
Kelvin Grove
Palmerston North 4414
Postal Address
Same as above
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Bev Foster - (06) 353 0004
Radius Care Ltd
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Radius Peppertree Information Pack 2018 Radius Peppertree Information Pack 2018 Radius Peppertree Information Pack 2018

Please download our Information Pack. Feel free to get in touch with a Radius Care team member if you have any questions.

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Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of Rest Home and Private Hospital care for our elderly population and our young disabled who require special care.

Our vision for Radius is to deliver “good old fashioned Kiwi values and standards” back into the aged care sector and this is a commitment shared by our strong nationwide network of 19 facilities. Each of these facilities share a responsibility to provide the best levels of professional nursing care, which is delivered by our staff to over 1400 residents.

So when the time comes to choose a care facility for yourself or a loved one, call any one of our managers to talk about your circumstances or just drop in for a chat. They will be more than happy to answer any questions you have, and will show you around any one of our facilities.

Tucked behind native and exotic trees, Radius Peppertree is located just minutes from the centre of Palmerston North on Roberts Line, Kelvin Grove. While close to all the main traffic routes, Radius Peppertree provides a peaceful environment away from the hustle and bustle of city life.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 1 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 30
Vacancy Yes
Views of gardens, close to toilets and visitors lounge
Impending vacancy No
Premium Room Charges Some Rooms from $21.00/day up to $24.00/day as at 16 Mar 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 10 Aug 2022
December 2016: To the Gorgeous Staff at Peppertree, nurses, caregivers and kitchen staff. Dear all, thank you so much for your care of mum. The kindness and gentleness you displayed made me so glad we had chosen Peppertree as her home. Thank you so much too for being so welcoming and supportive of my friend and I as we tried to support Mum during her last days. Thanks you for so generously ensuring we had plenty to eat and drink. Thank you for shifting that chair so I could be close to mum. Thank you to the staff who comforted me when I cried. Thank you to those who took the time to sit and talk with me. Thank you to the Carer who came to check on us even though she was working on the hospital side. Thank you to all the staff who came and told us they were going home. Thank you for these and many acts of kindness that made us feel cared about. My friend and I were with mum for over two days and we commented later that in that time we had never heard any of the staff be impatient with a resident or with each other. This is very much to your credit. I am sad that mum did not get to spend more time at Peppertree but your care has helped me to feel more peaceful about her dying. She was a very lovely woman and I am very blessed that she was my mother. Your kindness to her is appreciated and will be remembered. Warm regards

December 2016: To Jill, thank you, Susan and Wayne for the painting and the lovely Christmas decorations you all have put a lot of effort into it, and the lovely Christmas party. Hope 2017 is happy and healthy.

January 2017: To Jill and all the staff who helped make mums 101st birthday a great day. She said that she felt like a Queen that day and it is thanks to you all for making her feel special. Thank you again from mums family

February 2017: To all the absolutely wonderful nurses, caregivers, cleaners and all other staff who looked after our dad, from the time he arrived at Peppertree, to the time he sadly passed. In the last couple of weeks we were lucky enough to see first hand just how "caring and supportive" you all are. we also want to thank you for looking after us as well, though such a difficult time, making sure we had something to eat and drink at all times. Dave's family

April 2017: To all staff at Peppertree who cared for our mum and gran.
Thank you all very much for your kindness, care and patience to our mother and gran. We appreciate all you have done for her. It very soon became her home thanks to many showing her kindness in many ways.
With grateful thanks, from the family
Updated: 1 Aug 2017
Type Hours Per Week Status Details
Registered Nurse Yes On duty at all times
Physiotherapist Negotiable Referral via Public Hospital /GP
Occupational Therapist Negotiable Referral via Public Hospital/GP
Diversional Therapist Yes (see activities co-ordinator)
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes Reviews menus
Accredited Visitors Yes Weekly volunteers who visit residents
Kaumatua Yes Anglican Minister
Other Personnel Yes Our office administrator has day to day social interaction with residents and their families. For example she answers many of those little questions, assists residents with petty cash and delivers their letters etc.
Updated: 7 Jun 2013
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Other Specialties Yes accessed through MidCentral DHB
Updated: 24 Apr 2012
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 24 Apr 2012
Feature Status Details
May Bring Own Furniture Yes We love residents to bring some of their own furniture from home to make them feel more comfortable.
Single Rooms Yes All rooms have built in vanity, drawers and wardrobe.
Ensuite Yes We have one hospital room with ensuite
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes We do have some cats. We encourage visits from family pets.
Phone Access In Own Room Yes Cordless phone available. Own phone available at own cost.
Wifi Yes We have wifi available with short term visitor access and access for residents at a monthly cost
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Provide End of Life/Palliative Care Yes
Outings Yes
Whanau Room Yes Have lounges available for residents and their families to use when required.
Residents Committee Yes
Family Committee No We would encourage a family committee at any time
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes We have a designated smoking area outside
Updated: 1 Aug 2017
Special Features
Special Features
Purpose built facility, with hospital attached.

Very good pastoral relationships in the community.

Strong activities with co-ordinator who has delightful sense of humour and excellent staff throughout the facility.
Updated: 7 Jun 2013
Interests & Activities
Interests & Activities
Activity programme, Advocate, Art, Big print books, Bingo, Blind Foundation, Bowls, Breakfast in bed, Canine friends, Care and Craft, Chapel, Church, Flower arranging, Craft, Digital camera, Electric beds, Email, Entertainers, Entertainment, Games, Gas Fire, Happy Hour, Housie, Indoor Games, Library, Newspaper reading, Organ, Parties, Petanque, RSA, Travel, Videos
Updated: 24 Apr 2012
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact the Manager for full details.
Staffing qualifications and details We have many long serving staff who enjoy looking after the residents. They are a happy bunch who take care of the residents needs and cares.
Details about meals We offer breakfast in bed, home cooked morning and afternoon teas in the dining room or lounge as required. Lunch is the main meal of the day with Sunday roasts being a favourite. All meals are prepared on the premises and feel like home cooked cuisine. Supper in the evening in the residents rooms.
Associated Complexes Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of Rest Home and Private Hospital care for our elderly population and our young disabled who require special care.
Updated: 7 Jun 2013
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
English Yes
French Yes
Interpreter Yes Accessed through the Public Hospital
Mandarin Yes
Updated: 24 Apr 2012
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Very supportive pastoral care.
Brethren Yes Monthly
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes Fortnightly for communion
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 24 Apr 2012
Location Distance Details
Public Transport 0.10 Km Placed on subarban public transport route. Bus stop outside of facility.
Shops 1.50 Km Suburban shopping centre. New mall planned for Roberts Line.
Mall 10.00 Km
Parks 0.10 Km Large open space
Library 10.00 Km Public library in town but we also have a house bound service to our home which is well used.
Updated: 24 Apr 2012
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 24 Apr 2012

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.