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Paramount Healthcare Ltd.

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Paramount Healthcare Ltd.
Rest Home
53 Ronaldsay Street
Otago 9430
Postal Address
Same as above
Southern (Otago)
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Phoebe Teves - (03) 465 1596
Paramount Healthcare Ltd. - 0204891011
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Built in a lovely Oamaru stone with a wonderful front lawn, overseeing the great farms, lands and mountains. Come and enjoy the drive up to Paramount Healthcare located in the small town of Palmerston, about 40 minutes away from Dunedin Central.

Recently under new management who is ensuring the best and quality care for the residents is continuously offered. We provide 25 beds and offer Rest Home Care, Respite Care, Carer Support, Hospital Level of Care, Palliative Care under Exceptional Circumstances and Long Term Support- Chronic Health Conditions as well.

We have single rooms, some with en-suites, a couples room with en-suite along with 2 lounge areas, 2 large dining areas, a sunny veranda, sun lounge with beautiful scenic views, complimented by beautiful garden.

We are staffed 24 hours a day, Seven days a week. Our multi-disciplinary team is committed to providing quality care to all residents.

Paramount Healthcare has a Facility Manager, Registered Nurses, experienced Caregivers, housekeeping staff an Activity Coordinator, who are dedicated to ensure quality care for residents. All of us continuously support our residents and make them feel like at home here at Paramount Healthcare.

We aim to provide exceptional care. And when it comes to your care, you know what you like and don’t like - and we want to know your preferences too. Because everyone is different, each of our residents get a personalised care plan, so from activities to medications, everything that’s important to you is looked into.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 11 Jan 2022
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 13
Vacancy Yes
Impending vacancy No
Premium Room Charges Some Rooms from $10.00/day up to $20.00/day as at 11 Jan 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 24 Jun 2022
Type Hours Per Week Status Details
Registered Nurse Yes We have Registered Nurse coverage every shift, 24/7, supported by the Facility Manager Phoebe, who is also a Registered Nurse.
Nurse Practitioner Yes We work closely with local health centre where we obtain support from the Community Prime Nurse.
Healthcare Assistants/Caregivers Yes We have full time and part time Healthcare Assistants/Caregivers available 24hrs a day, seven days a week who offer extraordinary support towards our residents.
Physiotherapist Negotiable A Physiotherapist can be accessed as necessary.
Diversional Therapist Negotiable
Activities Co-ordinator Yes Our activities programme is regularly updated and caters to a variety of interests and needs. Our programme incorporates day trips, one on one and group sessions.
Hairdresser Yes Regular hair dressers can be contacted and booked to come in for the residents. Additional charges may apply.
Podiatrist Yes Podiatrist visits regularly on a 6-weekly interval. Additional charges may apply.
Dietitian Yes Our menus are all dietician approved. Individual dietician input is available by referral.
Accredited Visitors Negotiable
Kaumatua Negotiable Kaumatua services may be accessed by residents through the Southern District Health Board, or residents will be supported to contact any specified service on request.
Chaplain/Spiritual Advisor Negotiable
Other Personnel Yes Paramount healthcare has maintenance personnel, also gets assistance from volunteers.
Updated: 19 Jan 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes All regards corresponding to Oxygen Management Therapy are able to be provided.
Palliative Care (Contracted) Yes We provide palliative/end of life care and is strongly supported by the Otago Communty Hospice.
End of Life/Palliative Care Yes We provide palliative/end of life care and is strongly supported by the Otago Communty Hospice.
Wound Care Yes Our Registered Nurses follow the best practice associated with wound care management. We close relationship with the Wound Care Specialist Team who can be contacted for additional support.
Diabetic Care Yes A Diabetic Care Specialists is always available through the District Health Board Diabetics Nurse Specialist.
Continence Advice Yes A Continence Advisor is available through the District Health Board Community Services Team.
ACC Rehabilitation Yes
Infection Control Yes We have a dedicated Health & Safety Team responsible for Infection, prevention and control measures.
Clinical Management Yes Our Clinical Manager is a Registered Nurse who has a focus on supporting and complimenting the Registered Nursing Team to ensure every aspect of daily care provision is provided in a timely manner.
Updated: 19 Jan 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We accept respite care for when a vacancy is available.
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 19 Jan 2022
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to bring their own furniture with them (subject to space and safety constraints).
Single Rooms Yes
Rooms suitable for a couple Yes One double room is available
Ensuite Yes Some of our rooms have Ensuites
Alcohol Permitted Yes Residents are able to have own alcohol within reason.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Can be negotiated. Additional fees apply.
Wifi Yes Can be negotiated. Additional fees apply.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes 3 lounges, 1 alcove, 2 courtyards, large garden with seating available.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes Paramount Healthcare has a dedicated Van for the residents for Outings, supported by an Activities Coordinator.
Whanau Room Yes 1 lounge is available for family groups to have some privacy.
Maori Kaupapa Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Rural Setting Yes The back of the home overlooks paddocks, farm land and hill ranges.
Semi-Secure Yes
Updated: 19 Jan 2022
Special Features
Special Features
We provide delicious home cooked meals (approved by dietician) with all diets catered for. Our residents love their meals and we receive compliments on our catering from visitors and family.

We have appropriate staffing across all level of care. Our staff have required qualification/certification, including an activity programme offering both individual and group activities.

We have a dedicated Van for residents Outings supported by an activities coordinator.

Paramount Healthcare values and respects individual needs and lives of the residents and takes feedback seriously. We continue to work hard to meet the needs of the residents and improve the services.
Updated: 21 Feb 2022
Interests & Activities
Interests & Activities
Paramount Healthcare organises Outings for Residents, this include but not limited to, meeting with senior groups, families, friends and other community organisations on a regular basis. Our goal is to encourage residents to maintain their relationships with their nearest and dearest and help them with things that interest them.

Church services monthly and ability to go to own church services

Activities Coordinator offers following services on a regular basis:

Entertainment (Movies, Videos, Audio, Documentaries etc.) quizzes, ball games, bowls, exercises, crafts, housie, trips out, board games, shopping expeditions and visiting musicians - piano and organ music, newspaper reading


School groups visit to entertain
Visitors bring in their pets to entertain residents.
Email and internet availability
Blind foundation send talking books
Breakfast in bed
Affiliation with other rest homes so we meet with them for games, concerts etc.
Theme party days i.e., Queens Birthday, Valentine’s day, Christmas themed events.
Sky TV in your room (at your cost)
Updated: 21 Feb 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact manager
Staffing qualifications and details We are staffed 24 hours a day, Seven days a week. Our multi-disciplinary staff are committed to providing quality care to all residents. We also have staff on On-call duties to attend to emergencies.
Details about meals Out kitchen is right beside the main lounge so cooking smells waft to the residents throughout the day. Residents can also see their meals and food being prepared and cooked, and also have direct access to our dedicated cooks. All meals are approved by dietician.
Updated: 21 Feb 2022
Languages Spoken
Languages Spoken
Language Status Details
English Yes English is mainly spoken at our Rest Home, however we do have staff that speak other languages.
Updated: 21 Feb 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We encourage residents to continue with their religious affiliations.
Updated: 21 Feb 2022
Location Distance Details
Public Transport 0.00 Km Where possible we assist to get residents to appointments and/or social events, as required.
Shops 0.30 Km Local shops are only 2 minutes away. Shopping trips regularly feature in our extensive activity program.
Mall 54.00 Km Dunedin is about 40 minutes away from Palmerston
Parks 0.30 Km Childrens playground
Library 0.30 Km Open 5 days a week
Updated: 21 Feb 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
Approved provider of Professional Development and Recognition Programme
Updated: 21 Feb 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.