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Highgrove Village & Patrick Ferry House

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Information Pack
At a glance
Vacancy
No
Name
Highgrove Village & Patrick Ferry House
Category
Rest Home
Address
Highgrove Village & Patrick Ferry House
47 Condor Place
Albany
Auckland 0632
Postal Address
Highgrove Village & Patrick Ferry House
47 Condor Place
Unsworth Heights
Auckland 0632
Region
Waitemata
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Margaret Rakai - 09 444 6655
Owner
Patrick Ferry House Ltd - 09 447 1551
Other services
Photos
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The close proximity to Highgrove Retirement Village allows couples and community friends to remain together and connected, even when circumstances dictate a more intensive level of care is required for one of our residents.

Consistent with our FAMILY FIRST ethos, the Highgrove concept is all about keeping family and loved ones together. Patrick Ferry House Aged-Care Hospital was designed to be closely connected with the independent living apartments – literally just a short internal walk away.

Patrick Ferry House provides a range of aged care needs. We offer: day, respite, rehabilitation & recovery, full rest home and palliative care. Our team of trained Registered Nurses and Healthcare Assistants provide support when required while always encouraging our residents to maintain their dignity and independence as much as possible.

Our single occupancy rooms are modern in function and are designed to make you feel more at home. They are equipped with emergency response systems to ensure you feel a sense of comfort and security. Each room has a private ensuite and access to either our Mediterranean courtyard or an individual balcony.

Designed to keep family and loved ones together, the hospital is closely connected with the independent living apartments – literally just a short internal walk away. We provide four comfortable lounges for use by our residents and their families. You can enjoy time with company, participate in some activities or relax with a bit of TV. You can even get a breath of fresh air in the courtyards right off the lounge. With a dining room and kitchenette on each floor of the hospital, a cup of tea or coffee is always close at hand.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 4 Aug 2021
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 9
Vacancy No
Admissions accepted on the condition of a clear Covid test
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes from $60.00/day up to $80.00/day as at 02 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 24 May 2024
Testimonials
Testimonials
Our grateful thanks to the staff and management of Patrick Ferry House where Mum was very well cared for with affection and respect. We know she had happy times at Patrick Ferry House ... Eileen's family

Thanks to all the lovely carers, we can't thank you enough for all you do for Mum ... Tanya & family

I really appreciate the care and support you provided my Mother. The encouragement provided really helped in getting her mobile again ...
Gary

Thank you so, so much for your care, your patience and kindness over the last few months shown to my Dad, myself and my family ... Judi

A big thank you for all the care you have shown me in the short time I have been at Patrick Ferry House. Everyone has been very kind ...
Mike (Interim Care Resident)
Updated: 17 Aug 2023
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Our duty Registered Nurses are an integral part of our Clinical Team.
Healthcare Assistants/Caregivers Yes Our Team Leaders and Healthcare Assistants are very caring and bring a variety of experience and knowledge to our Clinical Team.
Physiotherapist No Darrell, our Physiotherapist, visits us regularly to assess our Residents and their physiotherapy needs.
Diversional Therapist Yes Laura, our Diversional Therapist and Eve, our Activities Co-ordinator work to offer an interesting and interactive activities programme for our residents.
Activities Co-ordinator Yes Eve, our Activities Co-ordinator manages the activities on our ground floor and Laura , our Diversional Therapist manages the activities on our first floor.
Hairdresser Yes Donna, our Hairdresser visits our residents weekly.
Podiatrist Yes Our Podiatry Team are part of the Hapi Podiatry Group.
Dietitian Yes Our Dietitian reviews our menu and visits us upon request.
Kaumatua Yes
Chaplain/Spiritual Advisor Negotiable
Other Personnel Yes
Updated: 17 Aug 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
ACC Rehabilitation Yes
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 28 Sep 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Other Short Stay Programme Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 8 Mar 2018
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes However, under the direction of our Clinical Team.
Phone Access In Own Room Yes A phone in your room is your responsibility to set up with Chorus and is a private cost.
Wifi Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes
Whānau Room Yes
Newsletter Yes
Policy for management of challenging behaviour Yes However, we are not a psycho-geriatric or secure dementia hospital.
Confused Residents Yes
Smokers Room Yes Outdoor smoking area for our residents. Our building is a smoke free building.
Updated: 17 Aug 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 8 Mar 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.