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Greenvalley - Rest Home

At a glance
Rest Home
4-10 Greenvalley Rise
Auckland 0629
Postal Address
Same as above
View Phone Number
View Fax Number
View Email Address
Lynette Dixon - 094811000
Rosa Grainger - 0212598301
Other services
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Located on a quiet, leafy street in Glenfield, Greenvalley is a small, boutique Care Centre with a big heart, offering a choice of standard and premium care rooms.

Greenvalley is ideally located around the corner from Archers Road, making it easy for friends and family to pop by or take you out and about in Auckland. We’re close to a number of parks and reserves for walks, and the Glenfield Mall is just a short drive away should you need to pick up the essentials.

Visitors and family members frequently tell us that Greenvalley has one of the friendliest atmospheres of all the Care Centres they have visited. Having recently been refurbished, the rooms and living spaces have clean, modern features, whilst still retaining a comfortable, homely feel.

Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.

Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings…there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings!

When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 30 May 2023

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 31
Vacancy Yes
Semi-ensuite room with beautiful views to the front of the facility and Greenvalley Rise. Call now to view
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes as at 09 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 21 Jun 2024

We are known for our friendly atmosphere.

"Feels so warm and Welcoming"

Updated: 30 May 2023

Type Hours Per Week Status Details
Registered Nurse 40 Yes The Clinical Manager works Mon to Fri 8.00am - 16:30, there is always an RN available after hours. They are experienced in Aged Care. There is also a RN on duty over the weekend who also has experience in Aged Care.They work 7am - 3.15pm.
Healthcare Assistants/Caregivers 580.5 Yes We have 6 HCAs on in the morning, 4 in the afternoon t with an additional HCA working a short shift. 3 HCAs on Night Duty.
Physiotherapist 0.00 Yes We do have a physiotherapist who specialises in aged care. He will work with the staff to set up individualised exercise plans for our residents.
Social Worker (on site) 0.00 No Through WDHB
Diversional Therapist Yes We have a Diversional Therapist to ensure Activity needs are being met.
Hairdresser Yes Weekly Jenny is a lovely person and takes pride in her role Her rates are reasonable. We have a fully functioning hair salon.
Podiatrist Yes Monthly to 6-weekly
Dietitian Yes A Dietitian is available to assist with special diets and those requiring special supplements and plans the menues which include Winter menus and Summer menus
Accredited Visitors Yes Age Concern, Health & Disability Commission.
Kaumatua Yes As required
Chaplain/Spiritual Advisor Yes We have a regular minister who visits, and provides spiritual guidance.
Other Personnel Yes Weekly Dr's visit for residents

Updated: 30 Aug 2023

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes This can be arranged through Hospice.
Wound Care Yes RNs have experience in aged care and HCA `s are trained in this area.
Diabetic Care Yes Staff are trained in this area and a Dietitian is available to assist in Diet.
Stomal Therapy Yes Visits can be arrange with the Nurse specialist at North Shore Hospital
Stroke Rehabilitation Yes This can be arranged through the Stroke Foundation North Shore branch
Infection Control Yes All staff are trained in Basic Infection Control
Clinical Management Yes Can be arranaged
Other Specialties Yes Wound care assistance through the Specialist at North Shore Hospital

Updated: 30 May 2023

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes All enquiries welcome
Carer Support Yes All enquiries welcome
Subsidised Yes We are able to accomodate any client who is subsidised.
Private Paying Yes We can also offer accomodation for clients who pay privately.
Booking can be made in advance Yes Please call or visit to enquire about the Facility.

Updated: 30 May 2023

Feature Status Details
May Bring Own Furniture Yes Many Residents bring their own personal Furniture to personalise their room. Large items are not encouraged due to safety reasons, and we request no beds are brought in.
Single Rooms Yes All rooms are single and have toilet /Handbasin ensuite
Shared Rooms No No Resident shares a room with another.
Rooms suitable for a couple Yes Currently we have a very large Studio Unit which is suitable for couples .
Ensuite Yes 7 of our studio rooms downstairs have have an ensuite, all other rooms have their own toilet and handbasin. Studio Units have Tea making Facilities. Own ranchslider onto balcony. Very Spacious.
Alcohol Permitted Yes This is permitted with consultation with GP and RN
Pets In Residence Yes We have regular visits from people in the Community with Pets.Currently we have one Resident who has their own cat.
Negotiate To Bring Own Pet Yes As above
Phone Access In Own Room Yes There is a phone connection in every room for any person who wants their own phone. This is arranged privately by family.
Wifi No Wifi is available and some of our resthome residents have there own computer. There is a community computer that can be booked for use if you are a Wifi subsciber.
Resident can adjust heating in own room Yes Each room has a heater which is a permanent fixture.
Cater for under 65 yrs with Disability Yes We can accomodate clients under 65years and whom have been assessed by WDHB
Lounges/seating areas Yes We have a large Lounge with a large TV for Residents veiwing.
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes Day Care available, times can be negotiated.
Outings Yes We share a van with TeMana Resthome and Hospital. We have 2 van outings in the week, usually on a Tuesday and a Wednesday.
Residents Committee Yes We have a monthly residents meeting where residents are free to raise any concerns.
Family Committee No Families are welcome to come and discuss any issues with either the Business & Care Manager, Clinical Manager or the Registered Nurse, they may also arrange a visit with GP
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting No We are situated in a quiet street and have shops close by.
Smoking Permitted Yes In designated area outside.

Updated: 30 Aug 2023

Special Features
Special Features
A homely atmosphere
All rooms are single with Handbasin /Toilet Ensuite
Quiet Street .
We have signage outside and within the Facility to help all visitors and those making enquiries to find there way around the Facility
All enquiries welcome at any time.

Updated: 30 May 2023

Interests & Activities
Interests & Activities
Activity programme, Advocacy Services, Age Concern, Art, BBQ, Bingo, Big print books, Breakfast in bed, Cards, Concerts, Classical Music, Craft, Entertainment, Exercises, Email, Gardening, Happy Hour, Minibus, Movies, Newspaper reading, Outings, Parties, Reading, Sing-a-longs, Videos, Bowls, Entertainers, Dancing, Indoor Games, Jigsaws, Library, Pastoral Care, Quizzes. Activities Staff 7 days a week.

Updated: 30 May 2023

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please refer to Administrator for details
Staffing qualifications and details Staff on duty 24 hours and RN on call when not on duty.
Details about meals All home cooked and special diets catered for. All meals are planned by a Dietition.

Updated: 31 Aug 2023

Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes If required
Punjabi Yes
Sri Lankan Yes
Tagalog Yes
Other Information No Interpreters can be arranged for clients who do not speak English

Updated: 30 May 2023

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Evangelical Yes
Jehovah Witness Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes St Thomas Visit every Saturday
(Other comments) No Church services can be arranged for any religion

Updated: 30 May 2023

Location Distance Details
Public Transport 0.10 Km Approx 8 mins walk
Shops 1.00 Km There are shops close by of which there is a variety of essential services
Mall 2.00 Km Glenfield Mall - approx 4 mins by car
Parks 0.00 Km Marlborough Park is approx 5 mins walk away - plus a kindy nearby who visit reguarly
Library Large Print Books available

Updated: 30 May 2023

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)

Updated: 30 Aug 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.