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Arvida Mayfair CHC

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Care Suite Vacancy
Arvida Mayfair CHC
Rest Home
104 Wharenui Road
Upper Riccarton
Christchurch 8041
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Vicky Knipe - (03) 348 2445
Arvida Group - 0800 278 432
For Villas & Apartments contact
Karen Mullaly - 021 831 331
Other services
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Welcome to Arvida’s Mayfair Village, where warmth, community, and quality care intertwine to create an unparalleled living experience in Christchurch.

Nestled amidst lush gardens, Mayfair Village is more than just a place to reside; it's a haven where residents thrive in an atmosphere guided by the esteemed 'Attitude of Living Well'™. Here, every day is filled with meaningful interactions, hearty laughter, and opportunities for personal fulfillment.

Our dedicated team at Mayfair is committed to ensuring that residents truly feel at home. Whether it's tending to our loved community pets, cultivating vegetables in our shared gardens, or simply lending a hand with rose pruning, we prioritize creating moments that resonate with the essence of home.

At Mayfair, we go beyond care; we curate an environment that nurtures the body, mind, heart, and soul of each resident. Surrounded by picturesque gardens and serene lawn areas, residents can bask in the sunshine while engaging in a variety of daily activities designed to foster connections and create lasting memories.

Our thoughtfully designed rooms offer a tranquil retreat, boasting views of a stunning garden courtyard adorned with vibrant blooms. With just 63 care rooms, Mayfair exudes a boutique charm that fosters a sense of belonging. Residents live within close-knit household groups, fostering deeper relationships with both staff and fellow residents alike.

Experience the essence of community living at Arvida’s Mayfair Village—a place where every day is an opportunity to embrace joy, companionship, and the art of living well. Come, be a part of our thriving community and discover the true meaning of home.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 30 Jan 2024
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 28
Vacancy Yes
Respite admissions welcomed. Experienced and qualified staff. Viewing welcome anytime.
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $10.00/day up to $30.00/day as at 24 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 24 May 2024
Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 23
Care Suite Vacancy Yes
Sunny modern studios and apartment with car parking available
Care Suite Impending vacancy No - Lovely sunny studio/apartment
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 24 May 2024
"We find all the Mayfair staff lovely caring human beings. We are thankful mum is in your care."

"We appreciate the kindness and support shown to our mum. She enjoys all of the activities on offer and the friends she has made. Thank you for going the extra mile to care for mum."

"Thank you for the fantastic support and care of mum. She was slow to settle in but soon began to enjoy her time as her home surrounded by good mates and quality care help to make her twilight a happy and joyful one."
Updated: 5 Mar 2024
Type Hours Per Week Status Details
Registered Nurse Yes At Mayfair Village, the well-being and safety of our residents are paramount. That's why we have a registered nurse on duty at all times, ensuring round-the-clock access to professional clinical care and support. Additionally, our Clinical Coordinators, Clinical Manager, and Village Manager provide oversight to uphold the highest standards of care and ensure that every resident's needs are met with compassion.
Healthcare Assistants/Caregivers Yes At Mayfair Village, our dedicated Wellness Partners go above and beyond to care for our residents as if they were family. Each member of our team holds a certificate in health and wellbeing at level 2, 3, or 4, or is actively pursuing qualifications. This commitment to professional development ensures that our Wellness Partners are equipped with the knowledge and expertise necessary to provide exceptional care and support to our residents. With a focus on holistic well-being, our team is dedicated to nurturing the physical, emotional, and social needs of every individual within our community. Rest assured, at Mayfair Village, you're in caring hands.
Physiotherapist Yes We prioritize the physical well-being of our residents, offering comprehensive support to help them stay active and maintain their mobility. Our physiotherapist visits each week, providing personalized care and guidance to enhance strength, flexibility, and overall wellness. In addition to our physiotherapist, we have trained Physio Assistants on-site every day, ready to lend a helping hand and facilitate engaging activities that promote movement and vitality. Whether it's gentle exercises, mobility aids, or specialized techniques, our team is committed to empowering residents to lead active and fulfilling lives.
Diversional Therapist Yes Our commitment to holistic well-being extends beyond just physical care—it encompasses all aspects of a fulfilling and enriching lifestyle. Our dedicated Wellness Leader's primary role is to curate a diverse range of activities tailored to the unique wants and needs of our residents. Working in together with our Wellness Partners and clinical team, our Wellness Leader ensures that every resident is actively engaged in our Five Pillars: Eating Well, Resting Well, Engaging Well, Thinking Well, and Moving Well. Whether it's organizing culinary experiences, facilitating restorative relaxation sessions, fostering meaningful social connections, stimulating cognitive activities, or promoting physical fitness, our Wellness Leader is dedicated to curating a dynamic array of opportunities that cater to diverse interests and preferences.
Hairdresser Yes We have a dedicated and talented hairdresser who has been an integral part of our community for the past 7 years. Her commitment to our residents and her exceptional skill makes her a cherished member of the Mayfair family.
Podiatrist Yes Erin is our experienced and personable podiatrist. With her wealth of expertise and charming personality, Erin has quickly become a beloved member of our community. Erin's regular visits every 6 weeks ensure that our residents receive the highest standard of foot care.
Dietitian Yes In collaboration with our talented on-site chef, our team of Arvida dietitians works tirelessly to ensure that every meal served is of the highest quality, using the most nutritious products and produce available. From fresh fruits and vegetables to lean proteins and whole grains, we prioritize using wholesome ingredients that nourish the body and support optimal health.
Kaumatua Yes At Mayfair Village, we are proud to foster a deep respect for cultural diversity and inclusivity, recognizing the importance of honoring and celebrating different traditions and heritage. That's why we've established a meaningful partnership with the Ngai Tahu Māori Wardens, who work alongside our team to provide the highest standard of cultural care to our residents. Whether it's incorporating cultural practices into our daily routines, organizing special events and activities, or providing personalized support and guidance, our partnership with the Ngai Tahu Māori Wardens underscores our commitment to fostering a nurturing and inclusive environment where everyone feels valued and respected.
Chaplain/Spiritual Advisor Yes Regular services - catholic communion and indenominational
Other Personnel Yes Our exercise trainer leads engaging and dynamic exercise circuits designed to cater to every level of mobility. With a carefully crafted 4-week cycle, residents have the opportunity to participate in a variety of exercises that promote strength, flexibility, and overall well-being. From gentle movements to more challenging routines, our exercise circuits are tailored to meet the individual needs and capabilities of each resident, ensuring that everyone can participate and benefit from regular physical activity. By incorporating a diverse range of exercises, we aim to support residents in maintaining their mobility and independence for as long as possible.
Updated: 5 Mar 2024
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (Care of the very overweight) Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes Our team members have received comprehensive training in palliative care practices, equipping them with the skills, knowledge, and compassion needed to provide comfort, support, and dignity to residents and their families during this sensitive time. Whether it's managing pain and symptoms, addressing emotional needs, or facilitating meaningful end-of-life experiences, our staff are committed to ensuring that every resident receives personalized, holistic care that honors their wishes and values.
Wound Care Yes Our specialist nurse collaborates closely with our team to provide comprehensive training and equips us with the necessary tools to deliver exceptional wound care. From minor skin tears to complex wounds, our team is well-prepared to address a diverse range of needs, ensuring that every resident receives the personalized attention and treatment they deserve. In partnership with ACC (Accident Compensation Corporation), we ensure seamless coordination and access to resources, facilitating optimal wound management and promoting swift recovery for our residents. By combining expertise with compassion, our wound care specialist nurse ensures that every aspect of care is tailored to meet the unique needs and preferences of each individual.
Diabetic Care Yes
Continence Advice Yes
ACC Rehabilitation Yes At Mayfair Village, we understand the importance of a smooth transition from hospital to home, especially when it comes to rehabilitation and recovery. That's why, in collaboration with ACC, we offer a seamless pathway for individuals seeking rehabilitation and support after a hospital stay. Through our collaboration with ACC, we facilitate a coordinated approach to care, working hand-in-hand with allied health professionals to provide comprehensive rehabilitation services tailored to the unique needs of each individual. Whether it's physical therapy, occupational therapy, or other specialized interventions, our team is dedicated to helping you or your loved one regain strength, mobility, and independence. Our goal is to support you every step of the way on your journey to recovery, ensuring that you receive the personalized care and attention you need to transition back home with confidence and ease. With our compassionate staff and collaborative approach to care, you can trust that you'll receive the support you need to achieve your rehabilitation goals and return to the comfort of home.
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Community Health Yes
Clinical Management Yes Navya Solomon, our Clinical Manager at Mayfair Village, has a background encompassing 8 years as a registered nurse in New Zealand, including 3 years of dedicated service as a clinical manager in aged care, Navya brings a wealth of experience and expertise to our team. Committed to upholding Arvida's Philosophy of the Attitude of Living Well, Navya embodies our core values and principles, striving to ensure that every resident enjoys a fulfilling and enriching lifestyle within our loving homely environment. She is deeply passionate about providing support not only to her team but also to residents and their families, fostering a culture of compassion, understanding, and excellence in care. Navya's leadership is characterized by her unwavering dedication to promoting holistic well-being and enhancing the quality of life for all those entrusted to her care. With her guidance and support, our team at Mayfair Village is empowered to deliver exceptional care and create meaningful experiences that resonate with the essence of home.
Updated: 5 Mar 2024
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Whether you're exploring care options, considering a transition post-hospital stay, or simply seeking a supportive community full of like-minded individuals, Mayfair Village is here to meet your needs every step of the way. If you're in need of care and support, our compassionate team is ready to provide personalized assistance tailored to your unique preferences and requirements. Whether it's short-term rehabilitation, long-term care, or respite care to give your loved ones a break, we offer comprehensive services designed to promote comfort, well-being, and independence.
Carer Support Yes Whether you're planning a getaway or simply seeking some well-deserved relaxation time, rest assured that Mayfair Village is here to provide the support and care you and your loved one deserve. We understand the importance of peace of mind, especially when entrusting the care of a loved one. That's why our compassionate team is dedicated to ensuring that your loved one receives the personalized attention and support they need, even when you're away. From assistance with daily activities to companionship and companionship, we're here to ensure their comfort, safety, and well-being at all times. At Mayfair Village, we recognize that taking care of yourself is just as important as caring for your loved one. Whether you're in need of a short break or an extended vacation, you can relax knowing that your loved one is in capable and caring hands. So go ahead, plan that trip or indulge in some much-needed rest and relaxation. With Mayfair Village by your side, you can enjoy peace of mind knowing that your loved one is receiving the highest standard of care and support, allowing you to recharge and rejuvenate with confidence.
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 5 Mar 2024
Feature Status Details
May Bring Own Furniture Yes We understand the importance of feeling at home, which is why we encourage residents to personalize their living spaces to create a sense of familiarity and comfort. Many of our residents choose to bring their own furniture to give their rooms a familiar feel, allowing them to surround themselves with cherished belongings and memories.
Single Rooms Yes We are pleased to offer refurbished rooms, each featuring modern toilet ensuites with basins for your convenience. Additionally, select rooms boast full ensuites complete with showers, providing an added level of comfort.
Ensuite Yes We offer individual ensuite toilets in all of our rooms. Additionally, many of our rooms are equipped with showers as well, providing an added level of privacy and accessibility for our residents. Having an ensuite toilet ensures that residents have easy access to bathroom facilities whenever they need them, without having to leave the comfort of their own room. It also allows for greater independence and dignity, giving residents the freedom to maintain their personal hygiene routines with ease.
Alcohol Permitted Yes We recognize that our residents should have the autonomy to make choices that align with their preferences and lifestyles, including the consumption of alcohol. We understand that for many, enjoying a glass of wine or a beer can be a part of their social and cultural practices, contributing to their sense of comfort and well-being. Under the guidance of our experienced clinical team, we permit alcohol consumption within our community, allowing residents to enjoy their preferred beverages responsibly and in moderation.
Pets In Residence Yes At Mayfair Village, we're proud to offer a warm and welcoming environment that truly feels like home, and our resident cats play a special role in creating that sense of comfort and companionship.
Negotiate To Bring Own Pet Yes We recognize that every pet is unique, and we strive to accommodate a variety of animals to ensure that our residents feel right at home. However, we do have certain guidelines in place to ensure the safety and well-being of all residents and pets within our community.
Phone Access In Own Room Yes Individual phone lines can be installed to provide a convenient and reliable way to make and receive calls, giving you the freedom to stay connected on your own terms.
Wifi Yes Whether you're browsing the web, staying in touch with loved ones through video calls, or simply enjoying your favorite online activities, our high-speed WiFi ensures that you can stay connected and engaged with ease.
Resident can adjust heating in own room No With underfloor heating, residents can enjoy a consistently comfortable temperature in their rooms, no matter the season. Whether it's a chilly winter morning or a cool summer evening, our underfloor heating ensures that you can always relax in a warm and welcoming environment.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Our main lounge serves as the heart of our community, providing a spacious and welcoming environment where residents can come together to socialize, enjoy entertainment, or simply unwind with a good book. In addition to our main lounge, we offer four smaller lounges, each equipped with tea and coffee making facilities. These cozy spaces provide the perfect setting for residents to enjoy a quiet moment alone or share a cup of tea with friends in a more intimate setting.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes Our outings are carefully curated to cater to the interests and preferences of our residents. From scenic coffee stops at the Sign of the Kiwi to tranquil visits to lavender and daffodil farms, each outing is an opportunity for residents to immerse themselves in new experiences and create lasting memories. For those seeking adventure and discovery, we've ventured to iconic attractions such as the Antarctic Centre and Orana Park, where residents can marvel at the wonders of nature and learn about the world around them. What sets our outings apart is the flexibility and inclusivity we offer. With our Arvida van at the ready, residents have the freedom to choose their destinations, ensuring that every outing is tailored to their desires. Whether it's exploring local landmarks, indulging in culinary delights, or simply enjoying the beauty of nature, we're here to make it happen.
Residents Committee No Wellness committee that meets bi monthly
Newsletter Yes In our newsletter, you'll find a wealth of information about what's been happening around the village, including highlights from recent outings, activities, and special events. From heartwarming stories and resident spotlights to updates on upcoming programs and initiatives, there's something for everyone to enjoy. We also use the newsletter as a platform to showcase the talents and accomplishments of our residents, celebrate special occasions, and share important reminders and announcements.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smokers Room No No smoking permitted in the buildings
Smoking Permitted Yes We have a designated area outside available for smokers
Updated: 5 Mar 2024
Special Features
Special Features
Mayfair Village offers a warm and welcoming community where residents enjoy an array of special features designed to enhance their quality of life. From personalized care and spacious ensuite rooms to nutritious dining options and engaging activities, our residents experience:

Personalized Care: Our dedicated team provides individualized care tailored to each resident's needs and preferences, ensuring comfort and well-being.

Ensuite Rooms: Every room features an ensuite toilet for convenience and privacy, with many also offering showers for added comfort.

Nutritious Dining: Collaborating with dietitians and our on-site chef, we offer delicious and nutritious meals using high-quality ingredients. More than that, we offer choice and individualized meal options so you can eat the food you like, the way you like it.

Engaging Outings: Residents can participate in a variety of activities and outings, from scenic excursions around Christchurch to stimulating events within our vibrant community.

Embracing the Attitude of Living Well: At Mayfair Village, we foster an environment that encourages residents to embrace the Attitude of Living Well. This philosophy promotes holistic well-being, empowering residents to make choices that support their physical, emotional, and social health, contributing to a fulfilling and vibrant lifestyle.

Mayfair Village is more than just a place to live; it's a supportive and enriching community where residents can thrive and embrace the Attitude of Living Well, ensuring a fulfilling and vibrant lifestyle.
Updated: 5 Mar 2024
Interests & Activities
Interests & Activities
At Mayfair Village, we offer a diverse range of interests and activities to ensure that every resident finds something that resonates with their passions and preferences. Our highlights include:

Resident-led activities: From baking sessions to trips and outings, our residents take the lead in organizing and participating in activities that bring joy and fulfillment.

Exercise classes: Stay active and healthy with a variety of exercise classes designed to cater to all fitness levels and interests.

Casino nights and Bingo: Test your luck and enjoy an evening of fun and excitement with our casino nights with competitive UNO and Bingo games.

Indoor bowls competitions: Join in friendly competitions with residents from other Arvida facilities.

Special events: From our Family carnival day to visits to the Antarctic Centre and Orana Park, there's always something exciting happening at Mayfair Village.

International food and dance festival: Celebrate diversity and culture with our annual food and dance festival, featuring delicious cuisine and vibrant performances from around the world.

At Mayfair Village, we prioritize resident engagement and participation, ensuring that all interests and hobbies are accommodated. Through collaborative planning and open communication, we create a dynamic and enriching environment where every resident can thrive and enjoy a fulfilling lifestyle.
Updated: 5 Mar 2024
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Included in the fee: Standard rooms are covered by the fee. All meals are covered including morning tea, afternoon tea and supper. Laundry, bed linen and towels. Doctor or nurse practitioner visits. Prescription medications. Wound care. Continence products. Activities. Facility landline for phone calls. Wifi. TV access. Physio if prescribed. Furniture including a bed and other basics (if required). Not Included in the fee: Premium rooms. Dry cleaning. If you would like to use your own Doctor, there may be additional fees. Some costs may apply for certain medications. Specialist appointments such as dentist, optometry and audiology. Transport to private appointments. Some special outings or events may have an extra cost. Cell phones and private phone lines. Private SKY connections and smart TV options. Personal internet connection Toiletries. Hairdresser. Physio and Podiatry (if privately arranged). Furniture items can be brought from home.
Staffing qualifications and details At Mayfair Village, our Wellness Partners are not only trained to meet New Zealand health and wellbeing standards but are also deeply committed to engaging in the holistic care of our residents. They go beyond addressing daily needs, striving to empower each resident to live life on their own terms. With a focus on holistic well-being, our Wellness Partners ensure that every aspect of a resident's life is supported and nurtured, fostering a sense of empowerment and independence. Moreover, our team members are not only trained in health and wellbeing but also hold qualifications in palliative care, enabling them to provide compassionate and specialized support to residents and their families during challenging times. We encourage our team members to work to the top of their scope, leveraging their expertise and skills to deliver the highest standard of care to our residents. Guided by experienced aged care Registered Nurses, our teams are dedicated to providing the best quality of care to our residents. Under the oversight of our Clinical Coordinators and Clinical Manager, our nurses lead by example, ensuring that every resident receives personalized and compassionate care that meets their unique needs and preferences. At Mayfair Village, we are committed to excellence in care, and our dedicated team works tirelessly to uphold this standard each and every day.
Details about meals At Mayfair Village, we pride ourselves on providing a dining experience that reflects the comforts of home while catering to the diverse preferences of our residents. Our seasonal rotating menu, carefully crafted for both summer and winter, ensures variety and freshness in every meal. Residents have the flexibility to choose between enjoying a buffet breakfast in our dining room or opting for breakfast in bed, with restaurant-style options available once a week for an added touch of elegance. Our menu is designed to be flexible, offering a range of meal choices to accommodate individual preferences and dietary needs. From hearty breakfasts to delectable dinners and everything in between—including morning tea, lunch, afternoon tea, and supper—our residents can savor each meal knowing that it's handmade by our talented on-site chefs. With an emphasis on quality and homemade goodness, every dish is prepared with care. At Mayfair Village, we believe that food is more than just sustenance—it's a source of comfort, joy, and connection. That's why we're committed to providing meals that evoke the warmth and familiarity of home, allowing our residents to enjoy food just as they would in their own kitchens. a true dining experience where every bite is a taste of home.
Updated: 5 Mar 2024
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Chinese dialect Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes As required
Malayalam Yes
Mandarin Yes
Māori - Te Reo Yes
Nepali Yes
Punjabi Yes
Russian Yes
Spanish Yes
Tagalog Yes
Updated: 5 Mar 2024
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Buddhist Yes
Christian Yes
Denominations/Faiths represented Yes As required
Hindu Yes
Inter denominational Yes
Muslim Yes
Jewish Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes Weekly Communion
Salvation Army Yes Once a month
(Other comments) Yes At Mayfair Village, diversity is not just accepted—it's embraced. We believe that by honoring and celebrating the rich tapestry of religious beliefs within our community, we create a welcoming and inclusive environment where everyone feels valued, supported, and at home. We are a community where diversity is celebrated, and all are welcome within it.
Updated: 5 Mar 2024
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Chinese Yes
Halal Yes
Indian Yes
Korean Yes
Kosher Yes
Other Yes We believe that food should not only nourish the body but also feed the soul. By catering to all diets, cultural, and religious practices, we create a dining experience that celebrates diversity, fosters inclusion, and enriches the lives of our residents.
Vegan Yes
Vegetarian Yes
Updated: 5 Mar 2024
Location Distance Details
Public Transport 0.10 Km Our community is conveniently located with the number 80 bus stop right outside our entrance.
Shops 0.20 Km We're situated in a prime location, just across the road from Blenheim Square, offering our residents easy access to a variety of amenities and services. With Chemist Warehouse, Coupland's Bakers, Crazy Dave's fruit and veg, as well as The Warehouse nearby, our residents have everything they need right at their fingertips.
Mall 1.00 Km With Westfield Riccarton and Bush Inn Mall, as well as Church Corner, right around the corner, our residents have access to a wealth of shopping, dining, and entertainment options. Offering our residents the convenience of city living, with all the comforts of home.
Parks 1.00 Km Mayfair Village residents are spoiled for choice with nearby green spaces and recreational areas. Hagley Park, the Botanical Gardens, and Ilam Gardens offer beautiful settings for leisurely strolls. For rugby and sports enthusiasts, Wolfbrook Arena is just a short distance away. Whether admiring colorful blooms or cheering on athletes, there's something for everyone to enjoy in our vibrant neighborhood.
Library 2.00 Km Mayfair Village residents also have access to the Upper Riccarton Library, conveniently located nearby.
Updated: 5 Mar 2024
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Village Registration not Required Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 30 Sep 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.