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Jane Mander Retirement Village

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Information Pack
At a glance
Name
Jane Mander Retirement Village
Category
Respite / short term care
Address
262 Fairway Drive
Whangarei
Whangarei 0112
Postal Address
262 Fairway Drive
Kamo
Whangarei 0112
Region
Northland
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Kyrene ODonnell - 09 435 3850
Owner
Ryman Healthcare Ltd
Clinical manager
Collette Backhouse - 09 435 3850
Sales advisor
Fiona Scotland - 09 435 3803
Other services
Media
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you're unwell or recently returned from overseas)
Winner: 2022 Trusted Brand Aged Care & Retirement Villages

Respite care at Jane Mander provides temporary care in a range of circumstances. You may need some rehabilitation after a hospital stay, or perhaps a little extra support – whether it’s for a single night or a few weeks.

If you still live in your own home, a short stay at our care centre could be a welcome break from your usual routine. You could even stay with us in our day care programme where you can enjoy meals and activities during the day. Plus, did you know that you can receive respite care in the comfort of a serviced apartment.

As a Ryman village, we've won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award eight times. And we’ve been awarded the gold medal seven times in the Reader’s Digest Quality Service award.

A huge point of difference for Ryman care residents is the feeling of connection they experience. Activities and events are all there for you to take part in when you feel like it.

If you've been thinking about moving to Jane Mander, spending time with us in respite care is a great way for you to experience the lifestyle in our village before making your decision.
Testimonials
Testimonials
"The team showed love, care, dignity and respect, not only to Mum, but to every other resident that I saw in their care." - Ryman Resident Family Member
Updated: 4 Jul 2022
Service Description
Service Description
Our Delicious menu

Delicious is Ryman's bespoke seasonal menu that's prepared fresh on site using fresh ingredients.

As a respite resident, we will provide all your meals and snacks. You have a choice of three main courses, including a vegetarian option. Plus, we cater for special dietary requirements.
Updated: 4 Jul 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact management for details.
Staffing qualifications and details We encourage our team to take up opportunities to study Level 2 to 4 qualifications under the NZQA framework. Scholarships are offered to support further education. Our new Micro-Credential offers specialised education in dementia care.
Details about meals Private dining is available and we have a cafe onsite at the village and a bar. All of our meals are prepared on site by our wonderful Food Services Team, giving our food a lovely home made touch. Our main meal is served at midday with a lighter meal being served in the evening. All our menus are prepared with a dietitians input. While we do have a set menu we do endeavour to meet the preferences of individuals and all different medically required dietary needs can be met. Residents can help themselves to tea and coffee and fruits between meals and all our morning and afternoon teas and supper consist of lovely home baking.
Visitor information Visitors are welcome any time, we simply ask that they are respectful of the privacy of other residents. Current Covid protocols may require specific visitor timings, please speak to village management for further information.
Recreational opportunities Each month residents are provided with a calendar that outlines our regular programmes, along with a variety of fun special events. We welcome input and feedback from residents and families in deciding our calendar of events.
Internet access Free WiFi for residents and guests is available anywhere in the main building and can be used from any wireless-capable device.
Transport Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy. Our village provides an eCab service for residents to use for any personal appointments or outings. This service is charged at $30 per hour. Please note, this service is subject to availability.
Associated Complexes We are a part of the Ryman Group of care facilities.
Updated: 4 Jul 2022
Features
Features
Feature Status Details
Single Rooms Yes All our single rooms have ensuite bathrooms. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and tall boy as well as a wardrobe. There is a call bell beside the bed and ensuite.
Rooms suitable for a couple Yes We have a number of double rooms that could be used to accommodate a couple. Please check with the Village Manager to ascertain the availability of these rooms.
Ensuite Yes All our care centre rooms have their own ensuite bathroom, with toilet, shower and handbasin.
Alcohol Permitted Yes We have Happy Hour every week.
Phone Access In Own Room Yes
Wifi Yes Free wifi
Resident can adjust heating in own room Yes Every room has individual heating control and air con unit.
Cater for under 65 yrs with Disability Yes Please feel welcome to contact the Village Manager to discuss your specific requirements at anytime.
Lounges/seating areas Yes We have a large lounge available for our residents and relatives.
Cafe Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Please contact the Village Manager for further information.
Provide End of Life/Palliative Care Yes Please contact the Village Manager for further information.
Day Programme for day stay clients Yes We offer private day care to residents, please contact the Village Manager for further information.
Outings Yes We have vans and activity staff who will assist you to get out and about.
Residents Committee Yes We hold meetings for residents every two months. All residents are invited to this meeting.
Family Committee Yes We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact the Village Manager direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations.
Newsletter Yes A newsletter is prepared and available every 4 months.
Policy for management of challenging behaviour Yes Please discuss this with our Clinical Manager.
Confused Residents Yes Please discuss this with our Clinical Manager.
Updated: 4 Jul 2022
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Other Information Yes Should English not be your first language, we will make every endeavour to ensure we are able to understand you and your needs. We will also ensure an interpreter (or other) is available on request as required.
Updated: 4 Jul 2022

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