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South Care Rest Home & Hospital

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South Care Rest Home & Hospital
Hospital Care
1027 George Street
North Dunedin
Dunedin 9016
Postal Address
1027 George Street
North Dunedin
Dunedin 9016
Southern (Otago)
(03) 479 9630
We do not use fax, please email us!
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Didi Jundam-Fortunato - 021 028 60682
OTAGO CARE LIMITED - (03) 479 9630
Yaroslav Divnov - (03) 479 9630
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you’re unwell or recently returned from overseas)
Our home is situated in the historical part of Dunedin, near a beautiful Woodhaugh Gardens at 1027 George Street, in North Dunedin. Our newly restored & renovated building has it’s own history & character. It consists of North & South wings, and it has two floor levels with elevator. We are equiped with a modern commercial kitchen, a spacious fully functioning dining area & plenty of comfortable lounge spaces. We have areas with book shelves for quiet library reading, and a piano for our music enthusiasts. Woodhaugh also has a relaxing outdoor area for those sunny summer days. We are more than a hospital. Woodhaugh is welcoming everyone who want’s to make it their home!

Our residents are encouraged to maintain their independence and hobbies through professional support, physical activity, and carefully tailored program planed for each individual. All our residents have a right to be involved in the events that surround them in our Home. Residents live with us for years and are a part of our big Woodhaugh family. They interact with our staff and build meaningful friendships and bonds that mean so much to them. Diet profiles, organised activities, regular concerts & performances, bus trips and outings, family involvement, and other important factors are just some of the things helping our residents get on with their everyday lives.

Our skilled staff consists of a diverse team of individuals, with different backgrounds & cultures. All of them work together to provide the best, quality care for all our residents. Our nurses are smart & highly trained, our caregivers are kindhearted and skilled with experience, and our management team is approachable & reliable. It is our duty to make sure everyone is well looked after and feels right at home, residents & employees.

Woodhaugh provides rest home level services, short term respite, health recovery care & hospital level services. Our facility operates 24/7 with our nurses always being on call. We have regular visits from the doctors & other health care professionals to keep up to date with all health needs. Any additional services can always be arranged to suit an individual.

At Woodhaugh we try to be transparent about all events and activities that are happening around the residents. We encourage families & friends to stay in touch, to visit more often and to participate in the lives of their loved ones. Join them in a game or an exercise class, have a tea party with them once a week, or a quiet reading session and a book club discussion. UPDATE: DUE TO CURRENT COVID-19 ALERT LEVELS VISITING HOURS MAY CHANGE.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 27 Mar 2020
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 28
Vacancy Yes
Check with us for hospital level rooms availability
Impending vacancy No - Please call us to check
Premium Room Charges Some Rooms from $10/day up to $25/day as at 20 Jan 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 26 Jan 2021
"My husband and I would like to thank you very much for our stay here. Everything has ran according to plan smoothly. It has taken a lot of stress off our shoulders. It has been very comfortable, and we coudln;t have choosen a better place. We would like to thank all your staff as well, a great bunch of girls. We would recommend the home to anybody looking for care."
~ Resident's at Woodhaugh

"Please accept our grateful thanks for the kindness and support you gave 'M' while she was in your care. Also the lovely afternoon for her 86th birthday. it was much appreciated by all her families."
~ Family of resident at Woodhaugh
Updated: 10 Aug 2020
Type Hours Per Week Status Details
Registered Nurse Yes We have Registered Nurses on site 24 hours per day, 7 days per week.
Nurse Practitioner Yes We are able to access Nurse Practitioners where required and we work closely with them to support residents needs.
Healthcare Assistants/Caregivers Yes We have caregivers in the facility 24 hours a day 7 days a week.
Physiotherapist Negotiable We have a podiatrist who visits us regularly
Occupational Therapist Negotiable We can arrange an Occupational Therapist as required.
Social Worker (on site) Negotiable We can arrange a Social Worker as required.
Diversional Therapist Yes We have a fully qualified Diversional Therapist.
Hairdresser Yes We have a Hairdresser that comes into the facility once a week.
Podiatrist Negotiable We can arrange a Podiatrist up on your request.
Dietitian Yes A dietician is available to best support dietary requirements of residents.
Accredited Visitors Yes Doctors & other allied health providers visit on a regular basis and where required.
Kaumatua Yes Can be arranged up on request.
Chaplain/Spiritual Advisor Negotiable We have church service visits once a month. This is dependant on the current COVID-19 alert levels.
Other Personnel Yes We have a friendly administrator Barb who works to provide support to residents, families and staff.
Updated: 16 Sep 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Palliative Care (Contracted) Yes We work closely with the Otago Community Hospice and the Nurse Practitioners.
End of Life/Palliative Care Yes We work closely with the Otago Community Hospice and the Nurse Practitioners.
Wound Care Yes We are able to refer to the Wound care specialist at the SDHB and all our nurses have had training in wound management.
Diabetic Care Yes We work closely with the GP regarding Diabetic care and are able to refer if needing specialist diabetic care.
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes We have an infection control nurse and provide regular training to all staff about best practices in infection control management.
Surgical Followup Yes
Clinical Management Yes
Other Specialties Yes
Updated: 27 Mar 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
High Care Needs Yes This will need to be discussed with the Clinical Manager to ensure we are able to meet the needs of the person.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 27 Mar 2020
Feature Status Details
May Bring Own Furniture Yes Your room will be furnished with all your needs, however we are happy if you wish to bring all or some of your furniture. We encourage you to make your room as individual as you would like.
Single Rooms Yes
Ensuite Yes Some rooms with toilet.
Alcohol Permitted Yes This needs to be discussed with Management - we do have wine and pizza night on Thursdays.
Pets In Residence Yes One of our lovely residents has a friendly cat called Minnie. She is very popular with residents and staff.
Negotiate To Bring Own Pet Yes This will need to be discussed with management.
Phone Access In Own Room Yes Personal telephone also available at residents own cost. See us for more information on this.
Wifi Yes Available up on request - there may be additional costs to this, please discuss with the Facility Manager.
Resident can adjust heating in own room Yes Heaters provided.
Cater for under 65 yrs with Disability Yes This will need to be discussed with the Clinical Manager.
Lounges/seating areas Yes We have 3 warm and cosy lounges and lovely outdoor areas with seating amongst our beautiful gardens.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes We work closely with Hospice and their Nurse Practitioners.
Palliative Care Contract Yes
Outings Yes We have outings available as per our Diversional Therapists calendar.
Whanau Room Yes Private room/space/lounge available on request.
Maori Kaupapa No We can try to arrange this where needed.
Residents Committee Yes We have a 6 weekly residents meetings with support from Age Concern.
Policy for management of challenging behaviour Yes
Confused Residents No This will need to be discussed with the Clinical Manager.
Rural Setting Yes Adjacent to Woodhaugh Gardens
Smoking Permitted No We are a smokefree rest-home but we do provide outdoor areas undercover for those who do smoke.
Updated: 27 Mar 2020
Special Features
Special Features
Our primary goal is to provide a" home" that also has all the clinical support required to care for an older person or a handicapped.

We are adjacent to Woodhaugh Gardens and near to the Botanic Gardens in North Dunedin. We are conveniently located being just 2kms from the City Centre and Dunedin Hospital with the Gardens Shopping Centre nearby.

Our home's layout allows us to offer five separate areas, each with its own lounge and dining area. This creates and feeling of homeliness, and allows residents more options. The overall size and scale of our home means that we can offer a large range of services including outings and activities.

Please call us if you wish to have more information.
Updated: 1 Apr 2020
Interests & Activities
Interests & Activities
We have an extensive Activity programme available that is co-ordinated by our qualified, experienced Diversional Therapist.

Regular activities include Newspaper readings, Quizzes, Housie, our own Library (with Big print books available), Cribbage, Crafts, Church Services, Visits and Concerts from Children from local schools and kindergartens, Entertainers and Indoor Games.

We also provide activities outside of the rest home, for example the Octagon Club, and have transport available for this.

We have an Age Concern Advocate that comes in for our regular residents meetings to where concerns from residents can be aired in a safe environment, free from judgement.

Personal Shopping for necessities is available upon request of families.
Updated: 18 Mar 2019
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact Management for more information.
Staffing qualifications and details Recognizing that some of our hospital level residents have increased medical needs we have a Registered Nurse on site 24/7. Our home has Doctors who visit two days per week and are available at short notice if needed more frequently. Physiotherapy and other medical related services are available as required. There are caregivers are on duty 24/7 and other staff are here every day. Our staff are available for support amd assistance up on request. Our night staff are available to help if sleep is a problem, even if it is just for a cup of tea and just a chat.
Details about meals All residents are invited out to the dining room or offered breakfast in bed. We provide regular meals including morning tea with snacks. Lunch as a main, and afternoon tea consist of a selection of sweet and savoury dishes, dinner and supper. Fruit is served with all meals and also available on request. Our four week rotating menu changes depending on the summer and winter produce. Each menu is checked and reviewed by dietition. Residents can order alternative meals if they choose. Meals can be served in rooms if desired.
Updated: 18 Mar 2019
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Updated: 27 Mar 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Roman Catholic Yes Mass available on request
(Other comments) Yes Non denominational services held monthly.
Updated: 27 Mar 2020
Location Distance Details
Public Transport 0.01 Km Bus stops just outside of our facility.
Shops 0.01 Km Our local dairy, Willowbank Dairy, is situated in very close proximaty to our facility.
Mall 2.00 Km We are just around the corner from the local Gardens Shopping Centre which has a bakery, bookshops, natural health services, chemist and a supermarket.
Parks 0.01 Km We are lucky enough to be resided right beside Woodhaugh Gardens
Library 2.00 Km We have a range of books available and also house a selection of books from the Public Library.
Updated: 8 Jan 2015
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
CareerForce Yes
Updated: 27 Mar 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.