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Somervale Village - Metlifecare Care Home

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Information Pack
At a glance
Vacancy
Yes
Care Apartment Vacancy
Yes
Name
Somervale Village - Metlifecare Care Home
Category
Hospital
Address
33 Gloucester Road
Tauranga
Mt Maunganui 3116
Postal Address
33 Gloucester Road
Mount Maunganui 3116
Region
Bay of Plenty
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Paul McGee - (07) 572 9020
Owner
Metlifecare
Nurse Manager
Yvonne Best - 027 233 9629
Other services
Photos
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Tap to view all photos 1/3

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Visitors as usual (but not if you're unwell or recently returned from overseas)
Care at Metlifecare is deeply personal and always personalised.

Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.

We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.

Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.

The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.

Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care


CARE AT SOMERVALE

Somervale is a boutique intimate village. It has a 'homely’ and friendly atmosphere, along with its perfect location, will win your heart as it has many others over the years.

Somervale is close to Mt Maunganui's Bayfair Shopping Centre and the beach, the village is designed for your safety, convenience and comfort.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 19 Jun 2017
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 33
Vacancy Yes
ground level room w ensuite
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes from $79.58/day up to $79.58/day as at 14 Nov 2023
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 23 Feb 2024
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Care Apartment Vacancy Yes
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 23 Feb 2024
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Registered nurses are rostered to provide 24 hour cover in the care facility. They are all committed to providing a high standard of care and support to our residents and family members.
Healthcare Assistants/Caregivers Yes Caregivers are rostered over 24 hours, to provide the best care possible for our residents. Extensive education and inservice programmes are available, including the Aged Care Education programme.
Physiotherapist Yes
Occupational Therapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes We have a diversional therapist and activities co-ordinator who work a variety of hours to ensure provision of an interesting, fun social activity programme.
Hairdresser Yes Our hairdresser is very busy providing services within our care facility, she has worked here for many years and has a wonderful relationship with residents and staff.
Podiatrist Yes We have a contracted podiatrist who visits on referal
Dietitian Yes Menus are evaluated and approved by a contracted dietician.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Spiritual advisors are readily available
Updated: 6 Apr 2015
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Dialysis Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Community Health Yes
Clinical Management Yes
Updated: 16 Oct 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Updated: 16 Oct 2017
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Shared Rooms Yes we do have the ability to put couples into one room and use another room as their lounge etc. please discuss this with Manager - Sharon
Ensuite Yes full ensuite in each room
Alcohol Permitted Yes
Pets In Residence No Families often bring their dogs into the care home for all to share
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes
Residents Committee Yes We hold monthly resident's meetings combined with a bacon and eggs breakfast
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 19 Jun 2018
Special Features
Special Features
We have achieved 3 year certification,
Updated: 19 Jun 2017
Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes
Czechoslovaki Yes
Dari Yes
English Yes
Filipino Yes
German Yes
Korean Yes
Māori - Te Reo Yes
Spanish Yes
Other Information Yes Access to interpreter services available on request
Updated: 19 Feb 2014
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes March 2018
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 20 Jan 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.