Palmerston North Village - Metlifecare Care Home
At a glance
- Vacancy
- No
- Care Apartment Vacancy
- Yes
- Name
- Palmerston North Village - Metlifecare Care Home
- Category
- Hospital
- Address
- Cnr Grey & Carroll St & Fitchett St
Palmerston North
Palmerston North 4410 - Postal Address
- PO Box 624
Palmerston North Central
Palmerston North 4440 - Region
- MidCentral
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jyoti Chandra, Nurse Manager - 06 350 6406
- Owner
- Metlifecare
- Clinical Nurse Manager
- Jyoti Chandra - 06 350 6406
Other services
Photos
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Map
Reviews
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Care at Metlifecare is deeply personal and always personalised.
Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.
We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.
Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living. This is a community with real heart, come experience it for yourself.
Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.
The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.
Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care
For more information or a private tour, please call Jyoti on 06 350 6406.
Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.
We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.
Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living. This is a community with real heart, come experience it for yourself.
Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.
The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.
Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care
For more information or a private tour, please call Jyoti on 06 350 6406.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | Some rooms. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
| Updated: 11 Oct 2023 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 22 |
| Vacancy | No |
| Newly refurbed room with Toilet. Premium charges apply | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $11.59/day up to $35.00/day as at 01 Dec 2023 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 7 Dec 2023 | |
Care Apartment Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 17 |
| Care Apartment Vacancy | Yes |
| Care Apartment Impending vacancy | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 7 Dec 2023 | |
Testimonials
| Thankyou to all the wonderful staff who looked after our mum and the extended family. We appreciate the work you all do. |
| Updated: 12 Jul 2016 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 80 | Yes | Registered nurse on site 24/7 to cover village and care home. |
| Healthcare Assistants/Caregivers | Yes | Multiple staff over different shifts | |
| Physiotherapist | 8 | Yes | We have a physio who comes in on a Monday each week |
| Occupational Therapist | Negotiable | ||
| Social Worker (on site) | Negotiable | ||
| Diversional Therapist | 40 | Yes | Sheree Williamson |
| Activities Co-ordinator | 40 | Yes | Bridget Marton and Amanda Andrew |
| Hairdresser | 16 | Yes | The salon is open every Monday and Thursday for hairdressing services. |
| Podiatrist | Yes | Visits the care home on a regular basis. | |
| Dietitian | Negotiable | ||
| Chaplain/Spiritual Advisor | Yes | Regular services are held twice a week in our own chapel. With a friendship group held every second Sunday. | |
| Other Personnel | Yes | Wendy Duffy - Village Manager Jyoti Chandra- Nurse Manager Wendy Goss - Sales | |
| Updated: 23 Mar 2023 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | |
| IV Antibiotic Capability | No | But DN's can come and give Hospital in the Home IV AB's |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Community Health | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | |
| Updated: 12 Jul 2016 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | This is only a available in the Care Home not in apartments |
| Subsidised | Yes | Only in the Care Home not Apartments |
| Private Paying | Yes | In Care Home |
| Updated: 23 Mar 2023 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Single Rooms | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Outings | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | In allocated areas only |
| Semi-Secure | Yes | |
| Updated: 12 Jul 2016 | ||
Special Features
| We are within walking distance of town. We also have a CAFE in the village community centre for familes to use during open hours when they visit relatives. |
| Updated: 12 Jul 2016 |
Interests & Activities
|
The village has a full and varied activities programme with the aim of encouraging fellowship, together with fun and laughter. This makes Palmerston North Village a special place. We encourage family participation by having various functions throughout the year. We offer a range of activities to suit individual needs in a safe and caring environment. As well as in-house activities, frequent planned outings which are extremely popluar providing much interest and appeal. |
| Updated: 12 Jul 2016 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | There is a Nurse Manager on site Mon-Fri. A registered Nurse is available 24/7. We have a range of Care Givers with experiances from Levl 1 - 3 | |
| Details about meals | Meals are prepared and cooked on site daily. We provide meals for different diets for example Gluten, Lactose intolerant, and vegetarian. | |
| Associated Complexes | The Village and Chapel | |
| Updated: 12 Jul 2016 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | |
| Korean | Yes | |
| Malayalam | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | |
| Nepali | Yes | |
| Samoan | Yes | |
| Sri Lankan | Yes | |
| Tagalog | Yes | |
| Tongan | Yes | |
| Updated: 30 Jul 2019 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | On a weekly basis a service is held in our own chapel on a Monday morning. This covers Baptist, Anglican and Methodist services. |
| Roman Catholic | Yes | A weekly service is held in our own chapel on a Wednesday morning. |
| Updated: 12 Jul 2016 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | Bus stop is near the back of the village. |
| Shops | 0.50 Km | Broadway Avenue & The Square is only one block away and within walking distance for those who like to stroll. |
| Mall | 0.75 Km | Plaza Mall is on the square and one block away from the main street. |
| Library | 1.00 Km | Palmerston North Library |
| Updated: 12 Jul 2016 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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| Updated: 12 Jul 2016 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.