Terence Kennedy House
At a glance
- Vacancy
- Yes
- Name
- Terence Kennedy House
- Category
- Hospital
- Address
- Terence Kennedy House
267 Glengarry Road
Glen Eden
Waitakere 0650 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Lisa Jones - 09 818 2207
- Owner
- Residential Management Ltd - 09 447 1551
Other services
Photos
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Map
Terence Kennedy House is our on-site aged care hospital at Greenview Park Village. With a reputation for excellence in our standard of care, we are amongst the best in Auckland. Our Clinical Team of Healthcare Assistants and Registered Nurses provide our residents with 24-hour care and holistic care around the clock, our nurturing and experienced staff are here to support and comfort our residents.
Our focus is to support and preserve our residents’ independence, privacy, and dignity. Our Clinical Team at Terence Kennedy House are nurturing and experienced individuals who strive to deliver high quality care at all times.
All our rooms are single occupancy with a private en-suite and have a pleasant view with access to a balcony or garden courtyard. SKY access and individual telephone lines are also available and we encourage our residents to personalise their room as desired for a comfortable, homely and familiar environment.
At Terence Kennedy House we believe that remaining active and mentally stimulated is important to a happy and healthy lifestyle. With this in mind our Activities Co-ordinator organizes a range of stimulating and creative activities for our residents each week. One of the more popular features in our weekly programme is our regular pet visits and van outings to parks, shops or cafes, among a range of other especially planned activities.
Our sunny and spacious dining room provides a relaxing and ambient atmosphere in which to enjoy our high-quality home cooked style meals. These meals are prepared on site by our experienced Cook, and a Registered dietician overview of our menu.
Our focus is to support and preserve our residents’ independence, privacy, and dignity. Our Clinical Team at Terence Kennedy House are nurturing and experienced individuals who strive to deliver high quality care at all times.
All our rooms are single occupancy with a private en-suite and have a pleasant view with access to a balcony or garden courtyard. SKY access and individual telephone lines are also available and we encourage our residents to personalise their room as desired for a comfortable, homely and familiar environment.
At Terence Kennedy House we believe that remaining active and mentally stimulated is important to a happy and healthy lifestyle. With this in mind our Activities Co-ordinator organizes a range of stimulating and creative activities for our residents each week. One of the more popular features in our weekly programme is our regular pet visits and van outings to parks, shops or cafes, among a range of other especially planned activities.
Our sunny and spacious dining room provides a relaxing and ambient atmosphere in which to enjoy our high-quality home cooked style meals. These meals are prepared on site by our experienced Cook, and a Registered dietician overview of our menu.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 24 Mar 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 40 |
| Vacancy | Yes |
| Accepting Hospital Level Care Residents | |
| Impending vacancy | No - enquiries very welcome. |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $30.00/day up to $75.00/day as at 30 Apr 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
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Updated: 19 Jun 2025 |
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Testimonials
| Sharon & Ron Matthews 16 June 2025 Dear Team, this is to express our appreciation for the love and respect you gave our Mum while she was in your Care. Thank you for welcoming her into the home providing a family environment of support, understanding and friendship. I know working with people with these significant health issues that are not only a challenge in themselves but also affect the way these people react to the world and other people including your team. Mum was no exception and even though she had her moments she did really appreciate all of you and the care, the respect as well as the understanding you showed every day. You are an amazing team of true professionals no matter what roles you have, always going the extra mile to enable residents to do the best they can even though these opportunities are not always taken up as peoples freedom of choice is in the forefront of your culture. I also want to thank you for your excellent communication to both Mum and us keeping us informed and updated as well as providing the facts when decisions needed to be made and not sugar coating them. In the last few days, you were all amazing showing her dignity, care, love and true respect even after she passed. Communication was open and honest and you did an amazing job of keeping her as pain free and comfortable as possible. For this, you have our eternal thanks. This will be remembered by us always. We will miss our visits and seeing your team as well as other residents but will remember you always. Take care and all the best. D Cundall 29 April 2025 My sister and I just wish to convey how grateful we are to you and your team at Terence Kennedy House. From friendly Renee on reception to the Nursing staff and Health care assistants, who were absolutely wonderful with mum, they chatted and had laughs which mum enjoyed immensely. Peter and his cooking earned him top marks in mum's eyes as well. Thank you Peter. The cleanliness of the hospital and the wonderful fresh air that flowed through the corridors and rooms was welcomed, mum enjoyed feeling the fresh air about. To all of the staff, I was especially taken with the respect each resident received from the staff - most of all "knocking on each resident's door before entering". You have a great team Lisa, keep up the great work. Google Review - Frances Elcoat - January 2025 My mother only spent a few weeks with Terence Kennedy House but the time that she did spend was one of great care, respect and a very supportive environment. The love and dedication that the staff gave her at the end of her life was outstanding. The family was very grateful that she was with these amazingly dedicated people. I would highly recommend this house to care for a loved one. Google Review - Tracy Stent - January 2025 Our dad spent a very happy seven months at TKH after mum passed away whilst they were living at GVP. When Lisa (TKH manager) & Debbie (clinical manager) personally came to escort dad arm in arm from his villa up to his new room we knew then how special this care home was & that dad was in safe hands. Within days dad had seamlessly integrated into life at TKH, he was very happy & quickly became a much-loved member of the TKH family. We were treated like one of the family too & all the staff are the nicest, kindest & most caring people you would want to look after your family members. We were impressed to receive regular updates by phone call, text or email on how dad was doing including nice photos as well as the monthly newsletter. When it came time to say final goodbyes to dad all the staff on duty gathered in the foyer to pay their respects, leave flowers & share their stories about dad & how much they would all miss him. Debbie said it was an honour to have offered him palliative care. All of this was very touching. A huge thank you goes to everyone that cared for dad in such a loving way with a special mention to Lisa, Debbie, Sofia, Eva, Renee & Peter. We will be forever grateful of all the kindness & support that dad & our family received at Terence Kennedy House. Gary & Tracy Lockyear Google Review - Gary Lockyear - January 2025 My dad has been at TKH for just a few days after my mum sadly passed. All the staff have been amazing in helping our family and in particular dad to transition from the villa at Greenview Park to TKH. A special mention must go to Lisa the manager. Her kindness and support and help with all the paperwork has been exceptional. Also the emotional support she has offered me made this sad time so much less stressful. Her dedication to all the residents and family's is clear to see. Such a wonderful team at TKH Google Review - Andrea Tansey - August 2024 Mum only stayed for a short time but settled in extremely quickly. All the staff are amazing it was just like a great big family. When mum had to move into a dementia unit mum had hugs all round. Mum is not normally a huggy person. All the staff lined up as she left and all said their farewells. I love the atmosphere I would highly recommend it. Great communication with staff keeping you up to date with everything happening with your family member. Aged Advisor Review - 8 July 2024 - Glenn TKH is the perfect fit, it was recommended to us by a friend and was the first one we visited and came straight back to after 6 other facilities were inspected, it was night and day. It has a great atmosphere which you can't find in the larger facilities. The rooms are set back from the corridors allowing a sense of privacy, it is clean and well-kept and spacious. It does not have that hospital feel at all. The staff are very friendly been when dealing with quite difficult situations, my hats off to them and Lisa the Manager and Debs the senior Nurse are wonderful to deal with. With the passing of my parents only the deepest respect was offered and made this very difficult situation manageable. I would highly recommend TKH to anyone looking to get their loved ones into a well-run caring environment be it for a short time like my parents or a longer stay. I cannot thank them enough for their services. Thank you all so much for all your help, you have been marvelous to deal with keep up the good work. 6 June 2024 Just wanted to say that having mum with you guys has been fantastic. It is the first time for a very long time that I have not had to worry about her. I love your staff and the lovely friendly atmosphere. Andrea. 7th May - 2024 I have recently spent two weeks at Terence Kennedy House to give my partner a much-needed rest. I have had a very happy stay. The room was spacious and well-appointed with a private bathroom. The meals were brilliant with plenty of variety. I was more than happy to eat anything that was on offer. The Nurses were faultless. Always helpful, kind and highly efficient. Thank you everyone for making my stay very enjoyable. Brian. Google Review - Nellie Ngan-Woo - 2024 What an Amazing Place! From Emmy and the Nurses, kitchen staff, cleaning staff, caregivers to Renee at reception and Lisa and Debbie in management even the residents were all so welcoming. They are so friendly, caring and treated mum with kindness and respect. They always greeted us with a smile. Lisa the Hospital Manager always kept me updated with mum and always answered emails and phone calls and answered all my questions. I live in Sydney so to get emails and phones calls answered in a timely manner was so great and kept me at ease. I highly recommend Terrence Kennedy House to any family who is looking for care for their loved ones. Thank you Lisa and Team for EVERYTHING! Mum misses you all dearly. Google Review - Naomi McCleary - 2023 My beloved Murray came to live out his days at Terence Kennedy in December 2022. He was naturally scared witless about needing to go into hospital care. From our very first visit he was made to feel welcome; that his room would be his home; that he could fill it with familiar things (furniture, pictures, books, music, his own La-z-boy). Throughout his 9-month stay the nursing care was impeccable. But it was also delivered with such warmth and humanity. He was a gregarious bloke and made friends with all his caregivers; he loved them, and I think they loved him. His room became a small island of warmth and familiarity. When he was admitted to Waitakere Hospital in late July and learned that palliative care was all that was left for him, his first and only request was that he could return to Terence Kennedy to die in his own room. This he did. I am so grateful for all the care and love he received. Terence Kennedy is more a home and a family than a hospital. Google Review - Joanne Ngatai - 2023 Our elderly Mother has been at Terence Kennedy House for seven months now. After a period of settling in she has now accepted Terence Kennedy private hospital as her home. We have been very impressed with the care she is receiving; the staff are wonderful, and our Mum interacts well with them. We also believe that when a facility like this one has a good manager, clinical manager, nursing staff and receptionist, which Terence Kennedy has, then the quality-of-care flows through the entire home. Peace of mind for families who have placed their loved ones into care is of great importance and we are very happy with Terence Kennedy as our choice. Google Review - Diana B - 2023 My mother moved to TKH after her health declined. My family and I are very happy with her care there, it is like a family and being cared for like this has taken a lot of our worries away. Mum does enjoy being there and given she is still a very independent lady at TKH they still allow her to keep that independence as much as possible. There are plenty of activities for mum to enjoy too and the staff are wonderful. Google Review - Gillian W - 2023 Both my parents are residents at TKH where they are well looked after by the caring staff. They each have a warm, comfortable room and nutritious meals. The highlight of the week for mum and dad, is the Friday treat of fish and chips for lunch. I'm always made to feel welcome when I visit, and I receive regular health updates on mum and dad. It's reassuring to know my parents are getting the specialised care they need and are in good hands at Terence Kennedy House. Google Review - Sean Barry Terence Kennedy House feels like a home, rather than a hospital. The staff are very caring and friendly, and super dedicated to the residents. Despite the impact of Covid every effort has been made to ensure family can stay connected to residents. The food looks amazing too! Google Review - Susan Davis Terence Kennedy House is a place where my Mum has been cared for and looked after. The staff -ALL-of them. Are welcoming, genuine people. Who, in each, of their interactions with Mum, make my Mum's life easier for her. As a family we are kept updated with Mum's care and needs and on no occasion has any question or concern been ignored or left unaddressed. I have never regretted the decision to sit down with Lisa Jones and discuss what I wanted for our Mum. TKH is a place where you KNOW your loved one is really, genuinely cared for. Google Review - Toni N My nana has been at Terrence Kennedy for a year now, she is well cared for by great team who go above and beyond to keep the residents safe and well. Google Review - Ngaire Jonas We are so genuinely pleased to have Mum residing at Terence Kennedy House. The team there are second to none and we are secure in the knowledge that Mum is in safe and caring hands at all times from all members of staff. There is a real family atmosphere at TKH and the team's communication with family is outstanding. Huge gratitude to each team member for enabling us to know that Mum is looked after and loved. Google Review - Kelly Jones TKH looks after your loved one like they are their own. My Gran has been at TKH for about 2 years now. She is loved, respected and looked after as if she was the grandmother of each and every one of the staff that look after her. Lisa and Deb make a formidable team, and they are just 2 of many who right from day one made our family feel we had made the right choice of residence for Gran, we can't recommend this place enough for your loved one. |
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Updated: 16 Jun 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our Hospital and Rest Home is staffed by at least one Registered Nurse at all times. Lisa, our Hospital Manager works full-time Monday to Friday. Debbie, our Clinical Manager, co-ordinates our Clinical Team. | |
| Healthcare Assistants/Caregivers | Yes | Our Clinical Team consists of our Healthcare Assistants work 24/7 and are responsible for all nursing care under the guidance of our Registered Nurses. | |
| Physiotherapist | Yes | Our Physiotherapists is Amy and her team from The Mobile Physio. | |
| Activities Co-ordinator | Yes | Eva, our Activities Co-ordinator is very creative and motivational. Eva organises a wide range of activities for our residents. Eva works Monday to Friday. | |
| Hairdresser | Yes | Donna is our Hairdresser and visits our residents weekly. | |
| Podiatrist | No | Our Podiatrist is from the Hapi Healthcare Group. | |
| Dietitian | Yes | We use the services of a registered Dietitian who oversees the cyclical menu of our quality home cooked style meals. Our Dietician also completes Nutrition and Dietary assessments and guidelines for our residents. | |
| Kaumatua | Yes | Access to Kaumatua and Kuia from local Marae or Waitakere Hospital Maori Unit. | |
| Chaplain/Spiritual Advisor | Yes | The local Catholic Church visits regularly. We can access other Denominations as required. | |
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Updated: 24 Mar 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxygen cylinders and/or oxygen concentrators are available. |
| Gastronomy/Nasogastric Management | Yes | Our Registered Nurses are qualified to continue this management of care. |
| End of Life/Palliative Care | Yes | We provide palliative care with respect and dignity to our residents with input and guidance from our GP and specialist care services. We support our residents' families during this emotional time. |
| Wound Care | Yes | Our Registered Nurses are educated and updated on latest methods of wound care, or specialist advice is obtained from Te Whatu Ora's Gerentology Nurse Specialists. |
| Diabetic Care | Yes | Available by referral to Te Whatu Ora. |
| Continence Advice | Yes | Our Nurses and Caregivers are experienced and skilled in this area. We also have access to Specialist advice from Continence Advisor at Waitakere Hospital. |
| Stomal Therapy | Yes | Available on referral to Waitakere Hospital, but our Registered Nurses are educated to care for residents with stomas. |
| Infection Control | Yes | We have a designated Infection Control Nurse to maintain systems and procedures throughout our Hospital and Rest Home. This ensures high standards of Infection Control. |
| Surgical Followup | Yes | Appointments to Public and Private providers is facilitated, and transport arranged. |
| Clinical Management | Yes | Debbie, our Clinical Manager is an experienced and dedicated Registered Nurse, with over 35 years of Aged Care nursing background who leads a very dedicated and experienced Clinical Team of qualified Registered Nurses and Healthcare Assistants. |
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Updated: 24 Mar 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Other Short Stay Programme | Yes | |
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
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Updated: 24 Mar 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Terence Kennedy House encourage our Residents to personalise their rooms as this creates a homely atmosphere. |
| Single Rooms | Yes | All rooms are single occupancy. |
| Ensuite | Yes | All rooms have full ensuite with a shower and toilet. |
| Alcohol Permitted | Yes | Family may supply alcohol, as long as Registered staff are informed and can monitor use. |
| Phone Access In Own Room | Yes | A personal phone can be arranged independently with outsider service provider. |
| Wifi | Yes | |
| Resident can adjust heating in own room | No | The Hospital and Rest Home has under floor heating. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | If a bed is available |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | Van outings are a regular and popular feature in our weekly program. When a patient's condition permits, regular outings can be undertaken. |
| Whānau Room | Yes | |
| Residents Committee | No | Residents meeting held monthly with Hospital Manager. |
| Newsletter | Yes | Monthly |
| Policy for management of challenging behaviour | Yes | Our staff are skilled and continually review. |
| Confused Residents | Yes | Our Registered Nurses, Health Care Assistants and Activities Co-ordinator work with residents and families to ensure that all are happy and feel as safe as possible. |
| Rural Setting | No | Terence Kennedy House is set within the tranquil grounds of Greenview Park Village, a retirement village located in Oratia, West Auckland. |
| Smokers Room | No | The building is Smoke Free. |
| Smoking Permitted | Yes | Smoking is restricted to designated outside areas only. |
| Semi-Secure | No | All residents are free to leave at any time. |
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Updated: 24 Mar 2025 |
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Special Features
| Set in the grounds of Greenview Park Village, with independent villas and apartments. |
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Updated: 24 Mar 2025 |
Interests & Activities
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Our popular activity programme is full of fun and laughter to ensure residents live their best life in this chapter of their life. Our monthly activities calendar is full of engaging activities to keep residents minds and bodies active. We love to plan events and transform our hospital for these events to create wonderful memories for our residents. . Art, Big print books, Board games, Bingo, Cards, Care and Craft, Concerts, Craft, Electric beds, Email, Entertainers, Entertainment, Exercises, Flower arranging, Games, Golden Oldies, Housie, Indoor Games, Jigsaw, Library, Minibus, Movies, Music, Newspaper reading, Outings, Parties, Quizzes, Reading, Sing-a-longs, Singing |
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Updated: 24 Mar 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Lisa, our Hospital Manager would be happy to discuss with you and provide information about subsidies and fees. | |
| Staffing qualifications and details | A Registered Nurse is always on duty 24 hrs, 7 days per week. They supervise our team of Healthcare Assistants. | |
| Details about meals | Specialised meals available e.g. thickened fluids, diabetic meals, low fat etc. | |
| Associated Complexes | Highgrove Village & Patrick Ferry House | |
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Updated: 24 Mar 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cook Island Maori | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| French | Yes | |
| Hindi | Yes | |
| Niuean | Yes | |
| Samoan | Yes | |
| Swahili | Yes | |
| Tagalog | Yes | |
| Tongan | Yes | |
| Tuvalu | Yes | |
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Updated: 24 Mar 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Non denominational | Yes | |
| Salvation Army | Yes | |
| (Other comments) | Yes | Our residents can choose any religious denomination that they would like to visit or be visited. We have regular visit from the Salvation Army |
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Updated: 24 Mar 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | |
| Shops | 1.00 Km | Local Dairy |
| Mall | 2.00 Km | West City Mall, Henderson |
| Parks | 1.00 Km | Parrs Park |
| Library | 1.50 Km | Local libraries are only a stones throw away and we have our own in house library with an amazing assortment of books to suit everyone. |
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Updated: 24 Mar 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | Terence Kennedy House is a member of this organisation. |
| Registered Retirement Village? | Yes | Terence Kennedy House sits in the grounds of Greenview Park Village |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | Terence Kennedy House is located within the tranquil grounds of Greenview Park Village. Greenview Park Village is a member of the RVA. |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 24 Mar 2025 |
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What's New
Our very own 'Dancing Queen', Eva, our Activities Co-ordinator is retiring after dedicating 24 years of her life with us. Eva originally was a Healthcare Assistant and moved into the Activities Co-ordinator role in the last two years with us. Keira Park was interviewed by management as well as residents to be selected for the Activities Co-ordinator Role. Keira has the right attitude, personality and warmth that is required to ensure our residents enjoy each and every day. |
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Updated: 16 Jun 2025 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.