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Chiswick Park

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Chiswick Park
Hospital Care
69A Maxwells Line
Palmerston North 4412
(06) 354 4062
(06) 354 4063
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Jyoti Chandra - 06 - 354 4062
Oceania Healthcare - 09 - 361 0350
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Chiswick Park has 25 beds for Hospital Level care.

It also offers rest home, day and respite care services and has a contract with the local DHB.

Our Facility Manager is a Registered Nurse with many years aged care experience in both acute hospital and community settings.

In addition, our Clinical Leader, also a Registered Nurse.
There is Registered Nurse coverage 24-hours a day.

Chiswick Park has a minibus for outings, including shopping days, and visits to local clubs.

It is part of Oceania Healthcare.

Visit www.oceaniahealthcare.co.nz for more.

Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 11 May 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 23
Vacancy Yes
Impending vacancy No
Additional Room CostsNo
Updated: 24 Apr 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes Available 24 hours a day, 7 days a week within the Facility. Also 24 hour Registered Nurse on call service is available.
Healthcare Assistants/Caregivers Yes Trained Healthcare Assistants available 24 hours a day, 7 days a week within the Facility.
Physiotherapist Yes Available from Mid-Central DHB, and privately if required.
Occupational Therapist Yes Available from Mid-Central DHB and privately if required.
Own Social Worker No Service can be accessed through the social work department at the hosptial.
Activities Co-ordinator 32 Yes Works Monday to Friday offering one on one activities, puzzles, board games, reading, indoor bowls, art and crafts, birthday celebrations, entertainment, outings, exercises, and daily walks. A copy of the programme is available from the Facility Manager.
Hairdresser Yes Visits every Tuesday afternoon.
Podiatrist Yes Visits the Facility every 6 weeks.
Dietitian Yes Company Dietician available and local Dietician used when required.
Kaumatua No Available from the local Marae
Chaplain/Spiritual Advisor Yes Weekly visits from spiritual advisors. We are able to access other spiritual advisors on request. Monthly Communion Service held at the Facility.
Updated: 11 May 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Our Registered Nurses are trained in palliative care and the use of the LCP (Liverpool Care Pathway). . Resources and training is accessed through the Arohanui Hospice.
Gastronomy/Nasogastric Management Yes Our Registered Nurses are trained in enteral feeding and are able to provide Gastro management to residents with PEGs. Services, training and resources are available through Mid-Central DHB.
IV Antibiotic Capability No Our Registered Nurses are able to administer sub-cut fluids. We have access to Hospital in the Home.
Oxygen Management Yes Our trained Registered Nurses are able to provide this service on site.
Surgical Followup Yes Surgical care is provided at the Facility with surgical followup from Mid-Central DHB.
Wound Care Yes Our Registered Nurses are trained in wound care and are able to provide this service. We also have access to the Community Tissue Viability Nurse service through Mid-Central DHB.
Diabetic Care Yes Diabetic care is provided by our trained Registered Nurses in conjunction with the residents GP. Services and resources are also available through Mid-Central DHB.
Continence Advisor Yes Our staff are trained in providing continence care. We also have access to Continence Advisors through Mid-Central DHB.
Infection Control Yes We have an Infection Control Resource Nurse on site and our staff are trained in infection control. We are also able to access information and resources through Mid-Central DHB.
Stomal Therapist Yes Our staff are trained in providing stomal care. Services are also available from Mid-Central DHB.
Psychiatric Care Yes Care is provided on site with support from the Psychiatric Team at Mid-Central DHB.
Stroke Rehabilitation Yes services and support is available through Mid-Central DHB.
Tracheotomy Care Yes Available from Mid-Central DHB.
Dialysis Yes Available from Mid-Central DHB.
Spinal Injuries Yes Our trained staff are able to provide care and access services from Mid-Central DHB.
Specialised Dementia Care No Available from Mid-Central DHB.
Gerontological Care Yes Our trained Registered Nurses are able to provide care and access services from Mid-Central DHB.
Urology Yes Available from Mid-Central DHB.
Community Health No Available from Mid-Central DHB.
Clinical Manager Yes Clinical Leader works 40 hours a week, Monday to Friday.
Other Nursing Specialities No Available from Mid-Central DHB.
Psychologist No Available from Mid-Central DHB, or privately if required.
Psychiatrist No Available from Mid-Central DHB, or privately if requried.
Other Post Graduate Specialities No Available from Mid-Central DHB.
Updated: 11 May 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes If hospital bed available
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 11 May 2017
Under 65 yrs with Disability Yes
Day Care Yes
Primary Health Funded Short Term Care Yes
Other End of Life/Palliative Care Yes
Whanau Room Yes A resident/family room is available with access to tea, coffee, etc.
Rooms (Single) Yes
Rooms (Suit Couple) No Larger rooms can be used if available and smaller room can be used as lounge.
Ensuite Yes Limited availability
May Bring Own Furniture Yes Personal treasures and photos are encouraged. Larger items providing it does not impede on safety.
Alcohol Permitted Yes Alcohol is served on Tuesday evening at Happy Hour, Friday lunchtime, and at special events.
Pets In Residence Yes The facility has a spoilt cat named "Amber", Turtles and a budgie.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Telephone jacks are provided by the facility in resident rooms but line costs are charged to the resident.
Wifi Yes Available for a small monthly fee to residents
Resident can adjust heating in own room Yes Depending on room.
Maori Kaupapa No This service can be accessed through local Marae.
Newsletter Yes Facility newsletter is distributed to resident families once a month.
Policy for management of challenging behaviour Yes Oceania policy on Challenging Behaviour and De-escalation. Training is provided yearly to all staff on Challenging Behaviour.
Confused Residents Yes At times and only if they do not impinge on others personal space.
Lounges/seating areas Yes 3 lounges, dining room, and 2 enclosed courtyards. There are seats around our extensive grounds.
Outings Yes we have a mobility van that goes out on regular outings.
Rural Setting No However we have extensive grounds that are maintained by our maintenance person.
Smokers Room No There is an outside smoking area in one of the courtyards.
Smoking Permitted Yes In the designated smoking area.
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes On MOH site
Updated: 11 May 2017
Interests & Activities
Interests & Activities
Activity programme: varied programme offered incl one on ones and outings, entertainment and celebrations, programme available from Manager.

Alzheimer's Society:have access to training and resources from the society.

Arthritis society: offer assistance with exercise programme and use as a resource.

BBQ: Have BBQ in summers.

Big print books : have extensive library at facility, also have weekly delivery from local library and visits to library if requested.

Bingo: forms part of activities programme

Blind Foundation: able to access resources and training if required

Board games; form part of activities programme

Bowls: residents challenge and staff vs. residents challenges

Breakfast in bed: residents have choice

Cards: card games as part of activities programme

Care and Craft: Various craft activities are offered with the activities programme

Church: Various denominations do services on Fridays and sundays and can offer transport to services if requried.

Companion Club: offer transport and accompaniment to club

Concerts: held at facility on special occasions

Cooking: done on site by dedicated cooks.

Classical Music: music therapy offered by activites co-ordinator.

Digital camera: held by Manager on site, used for functions and events at facility

Electric beds: In hospital wing, used for frailer residents to make movement and positioning easier

Entertainers, Entertainment: offered frequently in facility

Exercises: done daily with activities co-ordinator

Fax: facilities available

Games: as part of activities programme

Garden: extensive well looked after garden, park like surrounding

Gardening: mainly done by our very dedicated gardener, residents are encouraged if they wish to get involed in the enclosed gardens.

Happy Hour: held on Thursday evenings-well attended by residents and held at lunchtime on Fridays, and with any other special occasion.

Housie ad indoor games: Held as part of activities programme

Minibus: facility van used fo outings and visits to clubs

Movies: offered monthly.

Newspaper reading: done by activities co-ordinator to ensure residents are able to keep up to date with the news. also done on a one to one basis.

Outings; offered at least weekly

Park: Chiswick Park is set in a park like surrounding.

Parkinson's Society; able to access resources and support fromt he society

Parties; birthday celebrations held monthly, families invited to have own parties for residents at facility if interested.

Pastoral care: Spiritual advisors able to visit facility and church services held frequently

Quizzes and Reading: as part of activities programme

Shopping: days organised by activities co-ordinator .

Sing-a-longs and Singing; as part of activities programme

Stroke Group: able to access information and support for education from the group

Vegetarian: meals are offered, cooks take into account likes and dislikes when planning a meal.
Updated: 11 May 2017
Additional Information
Additional Information
Details re Meals Resident's likes and dislikes considered. Winter and Summer menus. main meal at lunch, tea and coffee facilities during day via kitchen, can access food between meals. resident meetings monthly are attended by kitchen manager who addresses food compliments or complaints.
Staffing Details staff ratios: Morning shift-4 staff to 25 residents, afternoon- 3 staff to 25 residents, night -3 staff to all 50 residents.RN available on all shifts, Care Manager-Mon-Fri 8-5. We have staff that have been part of the facility for 13 years,and have very dedicated staff who have been here 10 years or more.We also have student nurses who gain some hands on experience working as caregivers under the guidance of the registered nurses
Associated Complexes We also have a rest home facility attached and are part of the Oceania Healthcare.
Fees Details/Fees Do Not Include please refer to Management for more details
Updated: 11 May 2017
Languages Spoken
Languages Spoken
Afrikaans Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes can be accessed if required
Malayalam Yes
Maori - Te Reo Yes
Nepali Yes
Swahili Yes
Updated: 11 May 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes visits to facility twice monthly
Baptist No transport can be arranged to services
Christian Yes and transport can be arranged to services
Methodist Yes transport can be arranged to services
Non denominational Yes
Presbyterian No transport can be arranged to services
Salvation Army Yes visits to facility monthly,and transport can be arranged to services, also have TSA chaplin visits twice weekly.
(Other comments) Yes can provide transport to services as required
Updated: 11 May 2017
Public Transport 0.00 km Bus stop outside facility.
Shops 0.10 km Dairy 2 blocks down road
Library 1.00 km Down College Street, 5 minutes drive from facility. Library drops off books weekly to facility too.1
Updated: 11 May 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
ISO (International Organization for Standardization) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 11 May 2017