Cantabria Lifecare & Village
At a glance
- Vacancy
- Yes
- Name
- Cantabria Lifecare & Village
- Category
- Hospital
- Address
- 369 Old Taupo Road
Springfield
Rotorua 3015 - Postal Address
- Same as above
- Region
- Lakes
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Sian Blair
- Owner
- Heritage Lifecare - 0800 786 589
Other services
Photos
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Map
At Cantabria, you are at home with us.
We are a friendly, caring community. Become part of our Cantabria family and be cared for by our wonderful staff, whilst making new friends and learning new activities.
We have a range of levels of care, so if your health needs change, we can care for you now and into the future.
Well-known in Rotorua for ensuring our residents feel that this is ‘their home’, Cantabria is set amongst beautifully landscaped gardens just a distance from the town centre where you’ll find all the essentials and more.
At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.
Photos are representative of Heritage Lifecare.
We are a friendly, caring community. Become part of our Cantabria family and be cared for by our wonderful staff, whilst making new friends and learning new activities.
We have a range of levels of care, so if your health needs change, we can care for you now and into the future.
Well-known in Rotorua for ensuring our residents feel that this is ‘their home’, Cantabria is set amongst beautifully landscaped gardens just a distance from the town centre where you’ll find all the essentials and more.
At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.
Photos are representative of Heritage Lifecare.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 28 Jan 2025 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 79 |
| Vacancy | Yes |
| We welcome Respite & Short-Term Care, please contact for further details. | |
| Impending vacancy | Yes |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $15.00/day up to $25.00/day as at 30 Jun 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 11 Jul 2025 |
|
Testimonials
| A former teacher and Deputy Principal at Rotorua Girls High and one of the first guidance counsellors in New Zealand, Jan came to Cantabria so she could get the care she needed. She chose Cantabria because ‘you feel as if you’re still part of the community.’ “You can see the trees and the golf course, and it’s easy for my friends to come and take me out. You’re right in the middle of everything.” Jan says life here is surprisingly busy. “I’ve got a lot of friends, I enjoy the quizzes and I belong to the book club – the library delivers every other Wednesday.” |
|
Updated: 28 Jan 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | Available by referral. | |
| Occupational Therapist | Yes | Available by referral. | |
| Social Worker (on site) | Yes | Available by referral. | |
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | Cuts and colours, perms and sets - they are all available in our on site salon. Our hairdresser has a long association with Cantabria and looks forward to seeing you. | |
| Podiatrist | Yes | A podiatrist visits regularly. | |
| Dietitian | Yes | Our menus are approved by Dieticians. | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | We can arrange visits from local Kaumatua and have a dedicated Cultural room. | |
| Chaplain/Spiritual Advisor | Yes | We have access to a Chaplain, and various religious groups can be arranged to visit to provide services for all of our residents. | |
| Other Personnel | Yes | We have a wide range of personnel. Should you require services outside our home, we can assist. | |
|
Updated: 28 Jan 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | Regular visits to Cantabria are carried out by our Continence Advisor who also provides on-going education for our team. Continence products come is a range of sizes so all residents are individually assessed and the appropriate product is allocated |
| Stomal Therapy | No | We provide informed nursing care and a range of products to meet your individual needs |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | Infection control is prioritised to maintain a safe environment for residents, staff and visitors. We provide regular training for our staff and have a Infection Control Officer who leads a monthly committee of staff to ensure compliance to our policies |
| Surgical Followup | Yes | |
| Community Health | Yes | We work with Community based Healthcare teams as and when required as they provide us with support and a genuine desire to assist |
| Clinical Management | Yes | |
|
Updated: 28 Jan 2025 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We offer respite care to give carers a much-needed break, while at the same time providing residents with care and companionship. |
| Carer Support | Yes | Our short stay programmes provide careers with a much-needed break, and support. |
| Subsidised | Yes | Talk to us to find out if you are eligible for a subsidy. |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 28 Jan 2025 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage you to bring your furniture, to personalise your new home. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Ensuite | Yes | |
| Phone Access In Own Room | Yes | Talk to us about options. |
| Wifi | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options For Acute Care Funding. Ask your GP for details. |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | |
| Māori Kaupapa | Yes | Cantabria was the first aged care provider in NZ to develop a Kaupapa Māori strategy, which we are very proud of. |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Semi-Secure | Yes | |
|
Updated: 28 Jan 2025 |
||
Special Features
| At Cantabria, our home reflects the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. With park-like grounds with BBQ area, extensive gardens that are beautifully maintained by our gardening team with areas where you can sit and watch the world go by. Some of our lounges overlook the golf course and many of our residents love to sit there and enjoy the grandstand view this provides. |
|
Updated: 28 Jan 2025 |
Interests & Activities
|
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our residents, considering their individual needs and cultural beliefs. When you make Cantabria your home, we conduct an assessment with you and your whanau to identify your individual interests and their physical, cultural, creative, intellectual and social needs. We then develop an individualised activities plan to meet your needs. |
|
Updated: 28 Jan 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about meals | Our menus are all approved by a Dietician. | |
| Visitor information | We welcome visitors into our home. | |
| Internet access | Free WiFi for residents and guests is available in the home. | |
| Associated Complexes | Cantabria is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds nation-wide and 500 independent living units. | |
|
Updated: 28 Jan 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Māori - Te Reo | Yes | |
| Samoan | Yes | |
| Other Information | Yes | We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs. |
|
Updated: 28 Jan 2025 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available. |
|
Updated: 28 Jan 2025 |
||
Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs. |
|
Updated: 28 Jan 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | A bus stops on the half hour and takes you into town |
| Shops | 1.00 Km | A lovely shopping centre is just down the road. Footpath friendly, this small area houses a bakery,dairy, hairdresser, liquor outlet and a Chinese takeaway. |
| Mall | 6.00 Km | The Central Shopping Mall is well supported with retail outlets, banks and a food court as well as housing The Warehouse |
| Parks | 2.00 Km | Linton Rose Garden is a delightfully fragrant spot in Summer and is the venue for many weddings. The Government Gardens situated in the middle of town is a gorgeous spot and well worth a visit |
|
Updated: 28 Jan 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Village Accreditation (Expiry date) | Yes | |
|
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Updated: 28 Jan 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.