Cantabria Lifecare & Village
At a glance
- Heritage Lifecare
When it comes to everyday life, Cantabria makes it easy with village, rest home, hospital, day care, respite and secure dementia care. The well-appointed rooms all look out onto lush greenery and come complete with WiFi and a call bell system. Many are furnished with ensuites.
Well-known in Rotorua for ensuring our residents feel that this is ‘their home’, Cantabria is set amongst beautifully landscaped gardens just a hop, skip and jump from the town centre where you’ll find all the essentials and more.
We offer everything from physiotherapy, hair salon, health checks, scooter bay and convenience shop. We have a range of recreational activities including a singing group, exercise programmes, arts and crafts, quizzes, and social gatherings. Our facility van and coaches are always on hand for outings.
But don’t just take our word for it, see what our resident Jan has to say ...
A former teacher and Deputy Principal at Rotorua Girls High and one of the first guidance counsellors in New Zealand, Jan came to Cantabria so she could get the care she needed.
She chose Cantabria because ‘you feel as if you’re still part of the community.’ “You can see the trees and the golf course, and it’s easy for my friends to come and take me out.
You’re right in the middle of everything.” Jan says life here is surprisingly busy. “I’ve got a lot of friends, I enjoy the quizzes and I belong to the book club – the library delivers every other Wednesday.”
|Contract with DHB||Yes|
|Updated: 13 May 2016|
Bed and Vacancy Details
|Approximate number of beds at this level of care||82|
|Premium Room Charges||Some Rooms from $15.00/day up to $25.00/day as at 20 Jun 2022|
|MOH Certification and Audit Report||View MOH certification and audit report (opens in a new tab)|
|Extra admission requirements due to COVID-19||Unknown|
|Updated: 22 Jun 2022|
|Type||Hours Per Week||Status||Details|
|Registered Nurse||Yes||We have 24 hour Registered Nurse coverage. Our RN's are supported by our Clinical Managers who focus on providing quality care.|
|Healthcare Assistants/Caregivers||Yes||Our caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.|
|Physiotherapist||Yes||Tina, our Physio Assistant works Monday to Friday and does a fantastic job looking after everyone, following through with exercise programs that are personalized under the guidance of Jan who is on site for Tuesday and Thursday for 2 hours.|
|Activities Co-ordinator||Yes||June Hamilton is our Activities Coordinator. June works hard to provide a stimulating and enjoyable programme for our residents and is well supported by a team of Activity Assistants. Entertainment is regularly featured and is always well attended.|
|Hairdresser||Yes||Cuts and colours, perms and sets - they are all available in our on site salon. Our hairdresser has a long association with Cantabria and looks forward to seeing you.|
|Dietitian||Yes||All menus are Dietitian approved. A Dietitian is available for general advice and to oversee special needs.|
|Kaumatua||Yes||We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Cantabria.|
|Chaplain/Spiritual Advisor||Yes||We have access to a Chaplain, and various religious groups can be arranged to visit to provide services for all of our residents.|
|Other Personnel||Yes||Day care, email assistance, pharmacy and medication administration, speech therapy, dental and interpreter services also available.|
|Updated: 14 Nov 2018|
Specialities or Areas of Expertise
|Specialities or Areas of Expertise||Status||Details|
|Bariatric (Care of the very overweight)||Yes|
|Continence Advice||Yes||Regular visits to Cantabria are carried out by our Continence Advisor who also provides on-going education for our team. Continence products come is a range of sizes so all residents are individually assessed and the appropriate product is allocated|
|Stomal Therapy||No||We provide informed nursing care and a range of products to meet your individual needs|
|Infection Control||Yes||Infection control is prioritised to maintain a safe environment for residents, staff and visitors. We provide regular training for our staff and have a Infection Control Officer who leads a monthly committee of staff to ensure compliance to our policies|
|Community Health||Yes||We work with Community based Healthcare teams as and when required as they provide us with support and a genuine desire to assist|
|Updated: 7 Sep 2018|
Respite, Carer Support or other Short Stay
|Respite, Carer Support or other Short Stay||Status||Details|
|Respite||Yes||Whether you would like to stay with us short term or long we will look forward to welcoming you into our care. Come and have a look through our lovely home and have a chat with our caring staff about how we can best look after you.|
|Carer Support||Yes||We accept Carer Support payment forms that are issued either through Ministry of Health or the Lakes DHB. (Please note, a top up payment may be required)|
|Other Short Stay Programme||No||Transitional care available - may be subsidised by Lakes DHB|
|Subsidised||Yes||Some short stay is subsidised by Lakes DHB|
|Private Paying||Yes||You are welcome to stay with us on a short or long term basis|
|Booking can be made in advance||Yes||This is dependant on bed availability|
|Updated: 22 May 2018|
|May Bring Own Furniture||Yes||We encourage residents to personalize their rooms.|
|Single Rooms||Yes||Rooms are equipped with a personal heater, stereo system, spacious showers, and safety grab rails. Nurse call system available.|
|Rooms suitable for a couple||Yes||We have some rooms suitable for couples, please discuss this option with our Facility Manager.|
|Ensuite||Yes||We have some rooms with ensuites, please discuss this option with our Facility Manager.|
|Alcohol Permitted||Yes||Monitored together with GP guidance.|
|Pets In Residence||Yes|
|Phone Access In Own Room||Yes|
|Wifi||Yes||Available for residents.|
|Cater for under 65 yrs with Disability||Yes|
|Lounges/seating areas||Yes||Communal lounges are equipped with comfortable seating and televisions with DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions.|
|Gay / LGBT IQ Friendly||Yes||A no discrimination policy is in place to provide a friendly and caring space for residents.|
|Primary Health Funded Short Term Care||Yes||You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.|
|Day Programme for day stay clients||Yes||It is possible for people to join us during the day and return home at night. We will pick you up and drop you off (for a reasonable daily fee) so come along, check us out. Dawn would love to welcome you to her Day Care family.|
|Outings||Yes||As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.|
|Policy for management of challenging behaviour||Yes||Our staff are trained to recognise and manage a range of behaviours that residents may have.|
|Confused Residents||Yes||Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.|
|Updated: 12 Oct 2018|
|Cantabria Lifecare Complex offers all the benefits of a care facility, including entertainment, activities and companionship. The site provides a convenience shop, scooter bay, paraplegic toilets, and separate dining room and lounge facilities.
With park-like grounds with BBQ area, extensive gardens that are beautifully maintained by our gardening team with areas where you can sit and watch the world go by. Some of our lounges overlook the golf course and many of our residents love to sit there and enjoy the grandstand view this provides. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.
|Updated: 11 May 2020|
Interests & Activities
Cantabria has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinator focuses on designing programmes for each individual at all levels of disability, to promote independence and creative expression.
We provide a library service and we also rent DVDs or videos. Entertainers form a regular part of our programme. A piano and pool table are also available in the main lounges.
Here are just some of the activities and interests of residents which arise on a regular basis:
Billiards, Bingo, Bowls, Board games, Breakfast in bed, Canine friends, Craft, Happy Hour, Indoor Games, Movies, Newspaper reading, Quizzes, parties.
There is also active involvement in community events. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee.
|Updated: 11 May 2020|
|What's included in your fees and what's not||Most day to day requirements are covered by the cost to stay with us, something's are outside of this, for example, hairdresser, podiatrist and personal toiletries to name a few.|
|Staffing qualifications and details||Super staff, and proudly, a lot of the team have been associated with Cantabria for many years.|
|Details about meals||Catering for our residents is an absolute joy. Phillip our Chef takes great pride in delivering well presented, quality meals. Our menus run on a four weekly cycle and have been developed with the assistance of a Dietician|
|Associated Complexes||Cantabria also offers Retirement Village living with a number of options available. Libby Cameron is our Village Manager, she would be delighted to meet with you and would proudly walk you through a site inspection|
|Updated: 23 May 2018|
|Cook Island Maori||Yes|
|Maori - Te Reo||Yes|
|Updated: 22 May 2018|
|(Other comments)||Yes||We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available.|
|Updated: 4 Oct 2018|
|Public Transport||0.50 Km||A bus stops on the half hour and takes you into town|
|Shops||1.00 Km||A lovely shopping centre is just down the road. Footpath friendly, this small area houses a bakery,dairy, hairdresser, liquor outlet and a Chinese takeaway.|
|Mall||6.00 Km||The Central Shopping Mall is well supported with retail outlets, banks and a food court as well as housing The Warehouse|
|Parks||2.00 Km||Linton Rose Garden is a delightfully fragrant spot in Summer and is the venue for many weddings. The Government Gardens situated in the middle of town is a gorgeous spot and well worth a visit|
|Updated: 7 Sep 2018|
Credentials & Membership
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.