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Palmerston Manor Lifecare

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At a glance
Name
Palmerston Manor Lifecare
Category
Hospice, Palliative Care
Address
117 Botanical Rd
Takaro
Manawatu
Palmerston North 4412
DHB
MidCentral
Phone
(06) 357 5919
Fax
(06) 354 0361
Email
View Email Address
Web
Visit Website
Personnel
Manager
Sonja de Lange - (06) 357 5919
Owner
Heritage Lifecare Group - 04 9012310
Other services
Photos
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Description
Tucked away from noisy traffic and framed by pretty rose gardens, Palmerston Manor is proud to offer personalised rest home, hospital, respite, day and palliative care. Our dedicated and experienced team are here to attend to both your everyday and urgent requirements. We believe in providing personable, compassionate, safe, respectful care, adding value to the quality of everyday living.

We know it is very important to offer choices and to really listen to what our residents and their families want. Recognising the individual needs of our residents and to promote a friendly and comfortable environment is an important part of our philosophy. Respecting the dignity, beliefs and culture of all helps us make each day the best it can be.

Our residents and their families comment on the homely feeling we have created here. We would be delighted to have the opportunity to talk with you about our care. Please phone our Facility Manager, or feel free to drop in at any time.
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes We have Registered Nurse coverage available from adjoining care home. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Negotiable We are able to access when required.
Occupational Therapist Negotiable We are able to access when required.
Social Worker (on site) Negotiable We are able to access when required.
Activities Co-ordinator Yes A full-time activities officer is available to provide a vast range of activities for the residents.
Hairdresser Yes Sandi is on site every second Tuesday.
Podiatrist Yes We have a podiatrist visit 6-8 weekly.
Dietitian Yes We have a dietitian to consult with privately or from MidCentral Health.
Kaumatua Yes We endeavour to assist residents to maintain any cultural ties they may have in the wider community before coming to Palmerston Manor.
Chaplain/Spiritual Advisor Yes A Chaplain is available, and various religious groups can be arranged to visit to provide services for all of our residents.
Other Personnel Yes Palmerston Manor has a range of services available, such as email assistance, appointment transportation, medication delivery and pharmacy services, housekeeping and laundry, speech therapy, and interpreter services. There is also our handyman, Dave, who is able to fix most things that residents require and specialises in the rose garden, he enjoys input from residents.
Updated: 20 Nov 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes Our Nursing staff are trained in oxygen therapy.
Gastronomy/Nasogastric Management Yes Our nursing staff are trained Enteral Feeding.
End of Life/Palliative Care Yes Our nurses are qualified to care for palliative residents. We also provide LCP. (Liverpool Care Pathways)
Wound Care Yes We access Wound Nurse Specialists from MidCentral Health
Diabetic Care Yes We have access to Diabetes Lifestyle at MidCentral Health.
Continence Advice Yes We have a Continence Nurse.
Stomal Therapy Yes Our nursing staff are trained in Stomal Therapy.
Stroke Rehabilitation Yes All our nursing staff are quilified in Stroke Rehabilitation.
Infection Control Yes We have an Infection Control Nurse.
Clinical Management Yes Our Clinical Leader ensures that GP appointments and medical and nursing requirements are met in a timely manner.
Updated: 20 Nov 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Treasured posessions are welcome, some furniture as able given safety and space considerations.
Single Rooms Yes Rooms are fully furnished and equipped with a nurse call system, personal heater, spacious showers, and safety grab rails. Personal Freeview TV access is available.
Ensuite Yes We have some rooms with ensuites, please discuss this option with our Facility Manager.
Alcohol Permitted Yes Alcohol is consumed during Happy Hours, and Nurses will be made aware of other use times to ensure no medications interactions.
Pets In Residence Yes The facility has an Aviary and also houses a resident's cat. There is an aquarium also in the foyer for residents to enjoy.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes Most rooms have Jack points and if resident requires their own line it will be at their expense.
Wifi Yes Available for residents.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes There is a large communal lounge equipped with comfortable seating, a stereo system and televisions with Freeview TV, Sky TV, and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Provide End of Life/Palliative Care Yes
Whanau Room Yes We provide a room with Tea and Coffee making, also for families to relax in.
Maori Kaupapa Yes
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes At times, but need to be independent and non-invasive to personal space.
Smoking Permitted Yes In designated outside areas.
Updated: 20 Nov 2018
Special Features
Special Features
Palmerston Manor Lifecare Complex offers all the benefits of a care facility, including entertainment, activities and companionship. The site provides a scooter bay, spa pool, paraplegic toilets, and separate dining room and lounge facilities. The facility is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers.

With an internal courtyard surrounded by a large rose garden, coupled with vegetable gardens and an aviary, Palmerston Manor provides an idyllic setting for residents to enjoy. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.

Palmerston Manor residents have individual persons centred care plans as per the initial assessments which determine the individual cares needed.
Updated: 20 Nov 2018
Interests & Activities
Interests & Activities
At Palmerston Manor, there's plenty to do for those who are in the mood for recreation – craft activities, games and puzzles, flower arranging, sing-alongs, movies and excursions, just to mention a few. Our recreational therapist keeps programmes varied and interesting.

Family and friends are welcome any time – there are no set visiting hours. You can entertain in your room, or use the home’s lounge areas. Palmerston Manor’s main lounge can be booked for special family occasions. As a family member, you can discuss things as and when you want.
Updated: 20 Nov 2018
Additional Information
Additional Information
TopicDetails
Details about Meals Main meals are at lunchtime with a light dinner. Morning teas, afternoon tea and supper are required, and morning and afternoon tea is served in the main lounge, complete with home baking. Nutritious meals are served in the dining room or in residents’ rooms, depending on preference. Emphasis is always on a tasty menu of family favourites. All meals are prepared and cooked on site by our professional kitchen staff and special diets are catered for. There are also various special meals are organised throughout the year to celebrate events.
What's included in your fees and what's not Please refer to management for details
Updated: 20 Nov 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes
Malayalam Yes
Pidgin Yes
Punjabi Yes
Sinhalese Yes
Sri Lankan Yes
Tamil Yes
Tongan Yes
Updated: 20 Nov 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available.
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 20 Nov 2018
Distances
Distances
LocationDistanceDetails
Public Transport 0.50 km There is a bus service in close proximity to the facility.
Shops 0.10 km There is a shopping complex within a 3-minute walk. This includes a pharmacy, dairy, takeaways, and hairdresser.
Mall 4.00 km There are two malls, the Plaza and Downtown, which are accessible by bus or private car.
Parks 5.00 km The Diversional Therapist will take residents to the Esplanade during the summer months depending on the weather of course.
Library   We provide a library service in collaboration with the Palmerston North City Library.
Updated: 20 Nov 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes https://www.health.govt.nz/your-health/certified-providers/aged-care
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 20 Nov 2018

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