Solora
At a glance
- Name
- Solora
- Category
- Home help & personal care
- Address
- 34 Manners Street
Te Aro
Wellington 6011 - Regions
- Nationwide
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Other services
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Solora has been a leading supplier of ACC home and community support services since 2012. We partner with national health organisations, Māori health providers and smaller community focused suppliers to connect people with personalised, innovative and local support.
Specialising in ACC Care and Sensitive Claims, Solora offers a choice of service providers for kiritaki/clients and whānau, national coverage, and a centralised team of highly experienced health professionals and coordinators.
Solora has access to a wide range of specialist services across New Zealand Health Group, the nation’s largest home care and community support, to enhance our offering for people with short-term, long-term, and complex needs. This can include access to social and vocational rehabilitation, training, disability support, clinical treatment, allied health, and psychology services for advice, peer support, or integrated service delivery. We pride ourselves on insightfully matching kiritaki/clients with our highly experienced Partners, to ensure that they receive timely support which meets their particular needs.
If wanting additional supports over and above your funded services from HealthCare New Zealand this is an option. For private services information, please contact Private Care NZ on 0800 55 55 88 or email info@privatecarenz.com or view their website https://privatecarenz.com and we will guide you through our private services.
Specialising in ACC Care and Sensitive Claims, Solora offers a choice of service providers for kiritaki/clients and whānau, national coverage, and a centralised team of highly experienced health professionals and coordinators.
Solora has access to a wide range of specialist services across New Zealand Health Group, the nation’s largest home care and community support, to enhance our offering for people with short-term, long-term, and complex needs. This can include access to social and vocational rehabilitation, training, disability support, clinical treatment, allied health, and psychology services for advice, peer support, or integrated service delivery. We pride ourselves on insightfully matching kiritaki/clients with our highly experienced Partners, to ensure that they receive timely support which meets their particular needs.
If wanting additional supports over and above your funded services from HealthCare New Zealand this is an option. For private services information, please contact Private Care NZ on 0800 55 55 88 or email info@privatecarenz.com or view their website https://privatecarenz.com and we will guide you through our private services.
Service Description
| A lead supplier of ACC home and community support services and sensitive claims. In-Home Support and Aged Care (ACC): Homecare Support Sensitive Claims: Psychological Support for people who have experience sexual assault or abuse Counselling For Solora Sensitive Claims some services may not be available in your region. Please contact us to find out what services are available to you. |
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Updated: 9 May 2025 |
Suburbs/Districts/Towns Serviced
| Nationwide Note: some services may not be available in your region. Please contact us to find out what services are available to you. |
|
Updated: 9 May 2025 |
Personal Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Registered Nurse (eg Wound Care, Medication) | No | Yes | Yes | |
| Hospice | No | Yes | Yes | Please contact your GP or DHB/Hospital to be referred for end of life care. |
| Attendant Care (ACC) | No | Yes | Yes | |
| Carer Support | Yes | No | No | If additional supports over and above your funded services are needed contact Private Care NZ at info@privatecare.com |
| Sitter Service/Companions | Yes | No | No | If additional supports over and above your funded services are needed contact Private Care NZ at info@privatecare.com |
| Live In Care (24 Hr) | Yes | No | No | If additional supports over and above your funded services are needed contact Private Care NZ at info@privatecare.com |
| Other Therapists | No | Yes | Yes | Physiotherapy and Occupational Therapy with ACC approval. |
| Personal Care (Showering, Dressing) | Yes | Yes | Yes | If additional supports over and above your funded services are needed contact Private Care NZ at info@privatecare.com |
|
Updated: 9 May 2025 |
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Specialities or Areas of Expertise
| Specialties or Areas of Expertise | Status | Details |
|---|---|---|
| Palliative Care Contract | Yes | Care provided by Nurses and Support Workers. |
| End of Life/Palliative Care | Yes | Care provided by Nurses and Support Workers. |
| Wound Care | Yes | Care provided by Nurses. |
| Diabetic Care | Yes | Care provided by Nurses and Support Workers. |
| Stomal Therapy | Yes | Care provided by Nurses and Support Workers. |
| Tracheotomy Care | Yes | Care provided by Nurses and Support Workers. |
| Infection Control. | Yes | Care provided by Nurses and Support Workers. |
| Surgical Followup | Yes | Care provided by Nurses. |
| Clinical Management | Yes | Care provided by Nurses. |
| Dementia Care | Yes | Care provided by Nurses and Support Workers. |
| Dietary Advice | Yes | Care provided by Nurses. |
| Community Health Nursing | Yes | Care provided by Nurses. |
|
Updated: 9 May 2025 |
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Domestic Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Meals (Frozen) | Yes | Yes | Yes | If approved services are fully funded. We are able to assist clients with heating of food. Private Care is available if required. |
| Meals (Fresh or Hot) | Yes | Yes | Yes | If approved services are fully funded. We are able to assist with preparation of light meals. Private Care is available if required. |
| Home Help (Housework/Cleaning etc.) | Yes | Yes | Yes | If approved services are fully funded. Private Care is available if required. |
| Shopping Assistance | Yes | Yes | Yes | If approved services are fully funded. Private Care is available if required. |
|
Updated: 9 May 2025 |
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Payment
| Payment | Status | Details |
|---|---|---|
| Free | Yes | Services are fully funded as assessed. |
|
Updated: 5 May 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Deaf Blind Sign Language | Yes | |
| English | Yes | |
| Māori - Te Reo | Yes | |
| Other Information | Yes | Multi-lingual interpreters available on request. |
|
Updated: 5 May 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Police checked | Yes | |
|
Updated: 9 May 2025 |
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Access
| Access | Status | Details |
|---|---|---|
| A mobile service | Yes | |
| Easy access | Yes | |
|
Updated: 9 May 2025 |
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After Hours
| After Hours | Status | Details |
|---|---|---|
| After Hours | Yes | 24 hours 7 days a week. Main Office hours from 8.00 am to 5.00 pm outside of this time calls will be taken by our After-Hours Service. |
|
Updated: 5 May 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Palliative Care (Contracted) | Yes | Care provided by Nurses and Support Workers. |
| End of Life/Palliative Care | Yes | Care provided by Nurses and Support Workers. |
| Wound Care | Yes | Care provided by Nurses. |
| Diabetic Care | Yes | Care provided by Nurses and Support Workers. |
| Stomal Therapy | Yes | Care provided by Nurses and Support Workers. |
| Tracheotomy Care | Yes | Care provided by Nurses and Support Workers. |
| Infection Control | Yes | Care provided by Nurses and Support Workers. |
| Surgical Followup | Yes | Care provided by Nurses. |
| Primary Rural Health Care | Yes | Care provided by Nurses and Support Workers. |
| Community Health | Yes | Care provided by Nurses. |
|
Updated: 9 May 2025 |
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