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Miranda Smith Homecare (Wellington)

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At a glance
Name
Miranda Smith Homecare (Wellington)
Category
Home Help and Personal Care/Assistance
Address
Unit 2 / 15 Marina View
Mana
Wellington
Postal Address
PO Box 1635, Wellington
DHBs
Capital & Coast, Wairarapa, Hutt Valley
Phone
0800 600 026
Fax
(04) 233 9982
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Owner
Miranda Smith - 0800 600 026
Client Service Co-ordinator
Belinda Giles - 04 475 8875
Homecare Co-ordinator
Bev McLennan - 04 475 8875
Photos
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Description
Miranda Smith Homecare provides quality home-based care for the elderly, disabled and those convalescing in the Auckland, Northland, Bay of Plenty, Hawkes Bay, Wellington, Nelson, Blenheim and Canterbury regions. Miranda Smith Homecare was established in 1999, making it the longest operating private agency in the country. Since then it has gone on to develop a reputation as an outstanding team providing excellence in care.
Testimonials
Testimonials
At a time when we were feeling very helpless and could not control our family member's care from a distance, Miranda Smith Homecare provided what we could not give her.
We very much appreciated your services and were very pleased with your concern, the level of care provided and the professional manner in which everything was handled.
Thank you!
Sharon and Bill Ellerton
U.S.A.


I have been employing the services of Miranda Smith Homecare in Wellington for care for my elderly parents since September 2005.
I cannot speak more highly of the agency.
The carers we have had have been of a high standard. They are professional, extreemly reliable and punctual, honest and trustworthy, not to mention kind and caring.
The other important factor is consistency. With Miranda Smith we have had very few changes of carers which is so important for elderly people.
Once Miranda Smith took over (care) my life changed. Thankyou for looking after my parents so well.
Jill Jackways
Kelburn


Since Miranda Smith Homecare has been working for me I have no complaints. The caregivers are very thorough, conscientious and helpful at all times.
Mrs T Gunn
Tawa


As I move on to a new role I would like to take the opportunity to acknowlege and thank Miranda Smith Wellington for the wonderful support you have provided to the family we have worked together with over the past six months or so.
Your ability to be responsive to their situation, work sensitively and felxibly to assess the care needs, recruit and train an appropriate person and then work creatively to solve problems as they arose, was very valuable. Miranda Smith Homecare allowed me to step back from the crisis which had arisen earlier due to inadequate and inappropriate care.
Thank you for providing such a wonderful service.
Diane Garrett
Social Worker


Many thanks for the extreemly professional services you have provided to me over the past few, difficult years.
I have appreciated the way in which everyone at Miranda Smith Homecare has displayed sensitivity to the needs of myself and my son.
Di Berry
Wellington
Updated: 11 May 2017
Service Description
Service Description
The services offered by Miranda Smith Homecare are flexible, reliable and tailored to meet each client’s unique needs, lifestyle and preferences.

Home Help Services:

- Cleaning, housekeeping and household organisation
- Laundry and ironing
- Taking out the rubbish and recycling
- Meal planning and shopping
- Meal preparation, baking and clean-up
- Prescription pick-up, errands and drop-offs

Companionship Services:

- Assist with correspondence, maintaining a diary, organising mail
- Provide healthy and friendly conversation focusing on a client’s current or historical areas of interest
- Encourage and assist with hobbies and crafts or pleasurable household tasks
- Play favourite games and other stimulating activities eg crosswords and reading the paper
- Special occasion reminders and support eg writing Christmas and birthday cards
- Encourage and assist with daily exercises or walks

Personal care Services:

- Assist with bathing, dressing, grooming, support stockings, dental hygiene
- Encourage and assist where needed with eating and drinking
- Foot and hand massages
- Encourage and assist with prescribed exercises
- Medication reminders
- Mobility assistance
- Continence assistance
- Help with morning wake up and evening bed time routines

Advanced care Services:

- Full assistance with all aspects of personal hygiene, continence and grooming
- Dementia care
- Alzheimer’s care
- Parkinson’s care
- MS and MND care
- Palliative care
- Post-discharge and convalescence care

We also provide a Hospital Discharge service providing safe, reliable, private transport home from hospital and 2 - 24 hour care and support at home following discharge. Our caregivers will provide assistance with:

- the packing & loading of belongings at the hospital
- collection of prescriptions
- grocery shopping
- unlocking and warming the house
- settling the client at home with a tasty meal and plenty of fluids
- unpacking and laundry
- informing next of kin the client is safe and comfortable at home and inform them of any post-discharge instructions and follow-up appointments.
- personal cares and home help as required.

To receive more information about the services we offer please contact us. We are here to help.
Updated: 11 May 2017
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Miranda Smith Homecare provides care throughout the greater Wellington and Nelson regions, including the Kapiti Coast, the Hutt Valley, Manawatu, Wanganui and Wairarapa.

We also specialise in being able to provide and manage care in more remote or rural parts of New Zealand.

We have offices nationwide and can provide care in Auckland, Bay of Plenty, Hawke's Bay, Wellington and Christchurch
Updated: 11 May 2017
Personal Assistance
Personal Assistance
TypeSelf FundedSubsidisedAfter Hours
Registered Nurse (eg Wound Care, Medication) Yes Yes No
Carer Support Yes Yes Yes Clients can use Carer Support allocations to offset the cost of private care. We have extensive experience working with Carer Support subsidies and we are happy to either help or fully administer these claims on behalf of our clients, at no extra charge.
Sitter Service/Companions Yes Yes Yes Respite and companion care is a valued service, and kind and experienced carers are available for regular or intermittent visits.
Live In Care (24 Hr) Yes Yes Yes Live-in care can be a cost-effective and practical option. We offer competitive daily rates from specialist carers and have a wealth of experience establishing and supporting successful live-in arrangements.
Personal Care (Showering, Dressing) Yes Yes Yes Many of our clients require assistance in this area and our highly skilled and experienced carers are happy to help.
Updated: 11 May 2017
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.StatusDetails
Palliative Care Contract Yes
End of Life/Palliative Care Yes
Wound Care. Yes
Diabetic Care. Yes
Continence Advisor Yes
Stroke Rehabilitation. Yes
Dementia Care Yes
Updated: 11 May 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Respite Yes
Carer Support Yes
Carer Support Yes
High Care Needs Yes
High Care Needs Yes
Private Paying Yes
Private Paying Yes
Booking can be made in advance Yes
Booking can be made in advance Yes
Updated: 11 May 2017
Domestic Assistance
Domestic Assistance
TypeSelf FundedSubsidisedAfter Hours
Meals (Frozen) Yes Yes Yes Carers can cook and freeze portion sized meals for easy reheating when needed. Carers can also reheat pre-purchased meals for the client.
Meals (Fresh or Hot) Yes Yes Yes Many clients enjoy a hot, homecooked meal at either lunchtime or dinner time. We have excellent cooks and even qualified chef's available.
Home Help (Housework/Cleaning etc.) Yes Yes Yes Nothing is too difficult or too much trouble for our helpful, meticulous carers. Discerning clients appreciate our carers attention to detail and hard work.
Shopping Assistance Yes Yes Yes Carers are happy to take clients shopping or to shop on their behalf. The agency is happy to advise on practical ways to manage both options for the clients safety and convenience.
Transport Assistance Yes Yes Yes Our carers are happy to take clients to appointments or on a pleasureable outing for the clients enjoyment.
Updated: 11 May 2017
Companionship
Companionship
CompanionshipSelf FundedSubsidisedAfter Hours
Day Programme (Dementia Care) Yes Yes Yes Compassionate care from a trusted and familiar carer is available day and night, in your own home.
Day Programme (Non Dementia) Yes Yes Yes
Lunch Yes Yes Yes
Visiting Service Yes Yes Yes A friendly, supportive and carefully matched carer can visit their client as often as is required. Our agency coordinators are also able to call clients regularly, for chats and check-ups.
Activities/Exercise Programme Yes Yes Yes Our clients report increased flexibility, improved muscle tone, strength and reduced swelling following regular exercise with a carer's support and encourement.
Other Social Support Yes Yes Yes
Updated: 11 May 2017
Support & Advocacy
Support & Advocacy
Support & AdvocacyStatusDetails
Support and Advocacy Yes Our friendly and helpful Homecare Co-ordinators are here to give support and help to put together a plan to meet your needs or those of a loved one. You are welcome to have support person or EPOA who we can keep informed and involved in your service.
Updated: 11 May 2017
Subsidy Details
Subsidy Details
Carer Support
Sweet Louise
Individualised Funding
Updated: 11 May 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Cantonese Yes
Chinese Yes
Cook Island Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
German Yes
Greek Yes
Hebrew Yes
Italian Yes
Jewish Yes
Maori - Te Reo Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Somali Yes
Tokelauan Yes
Tongan Yes
Welsh Yes
Other Information Yes Miranda Smith Homecare works hard to find exactly the right carer for each client, and is happy to work with Interpreters should specialist services for braille, sign or spoken language be required.
Updated: 11 May 2017

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