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Alternative Care Northland

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Alternative Care Northland
Home Help and Personal Care/Assistance
Alternative Care Northland
PO Box 7017
Whangarei 0145
Postal Address
Same as above
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Donna Cooper - 021 774586
Donna Cooper
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Founded in August 2009

Our mission at Alternative Care Northland is to provide the Older Adult of Northland with Reliable and Affordable assistance in their own home, whilst ensuring that their Right to Privacy and independence is maintained.
Donna has been looking after my elderly parents for 3 years. Donna is amazing and really goes out of her way to provide a tailored flexible solution to meet my parents needs. She has adapted constantly with their changing needs and kept a calm, professional and caring demeanour at all times. Donna's professional nursing experience means she can provide helpful advice for my parents health needs saving us unnecessary worry and doctors visits. I would unreservedly recommend Alternative Care to any person who was looking for a caregiving services.
9 April 2016

Donna looked after my mother over a period of 3 years prior to my mother's passing in 2013. Her professional approach was backed up by a friendly and unflappable manner - nothing was too much trouble. Both my mother and our family had total confidence in Donna's knowledge, practice and suggestions. She now occasionally looks after my 94 year old uncle who is both stone deaf and suffers from dementia. I am grateful for and admire her dealings with him, as at times, through no fault of his own he can be quite exasperating.
Absolute unhesitating endorsement of her work,
8 May 2016
Updated: 8 Dec 2020
Service Description
Service Description
Since 2009 Alternative Care Northland has been enabling people to live at home independently. Our home help and personalcare / nursing services enable our clients to stay in the comfort of their own home by supporting the highest quality of life that is achievable.
We care for our clients as though caring for a member of our own family. Our superior quality of nursing and elderly care has been recognised independently and we can give you the confidence that you will recieve the highest standard of home help or home care.
Updated: 5 Mar 2020
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
We provide elderly care within the Whangarei and surrounding districts
Updated: 22 Jan 2020
Personal Assistance
Personal Assistance
Type Self Funded Subsidised After Hours
Registered Nurse (eg Wound Care, Medication) Yes Negotiable Yes
Carer Support Yes Yes Yes
Sitter Service/Companions Yes Yes Yes
Live In Care (24 Hr) Yes Yes Yes 24hr Respite care for a Full time carer to have relief care support
Personal Care (Showering, Dressing) Yes Yes Yes
Nail Cutting (Home Visits) Negotiable Negotiable No
Updated: 22 Jan 2020
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.
Specialities or Areas of Expertise. Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (care of the very overweight) Yes
Palliative Care Contract Yes
End of Life/Palliative Care Yes
Wound Care. Yes
Diabetic Care. Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation. Yes
Infection Control. Yes
Surgical Followup Yes
Clinical Management Yes
Dementia Care Yes
Updated: 22 Jan 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 22 Jan 2020
Domestic Assistance
Domestic Assistance
Type Self Funded Subsidised After Hours
Meals (Fresh or Hot) Yes No No cooked in your own home - dietery requirments taken into account
Home Help (Housework/Cleaning etc.) Yes No No at a time or day that fits around your routines
Shopping Assistance Yes No No Assisted shopping or shopping done for you
Transport Assistance Yes No No To and from appointments - pick up, drop off or attend with you for reassusrance
Updated: 22 Jan 2020
Companionship Self Funded Subsidised After Hours
Day Programme (Dementia Care) Negotiable Negotiable No
Day Programme (Non Dementia) Negotiable Negotiable No
Lunch Yes Yes No
Visiting Service Yes Yes No
Other Social Support Yes Yes No
Updated: 5 Mar 2020
Subsidy Details
Subsidy Details
Carer Support / Respite Care Subsidy accepted
Updated: 10 Jan 2020
What's New
What's New
Facility Image

Kia Ora friends & whanau of Alternative Care Northland by now I have meet with a lot of you when I’ve been out and about with my mum (Donna) for those I’ve haven’t met yet if you see us please stop and  say hello (Kia Ora).  I’m 6months old now and learning a lot of new things - I will soon be able to go visiting at special places like day centres and hospitals 

Updated: 20 Apr 2021