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Nationwide Health & Disability Advocacy Service

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Nationwide Health & Disability Advocacy Service
Formal groups & organisations
Capital & Coast, Northland, Waitemata, Auckland, Counties Manukau, Waikato, Bay of Plenty, Lakes, Tairawhiti, Taranaki, Whanganui, Hawke's Bay, Wairarapa, MidCentral, Hutt Valley, Nelson Marlborough, West Coast, Canterbury, South Canterbury, Southern (Otago), Southern (Southland)
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Basic information

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This is a consumer advocacy service for all users of health and disability services. The service is provided as part of a group of consumer protection measures provided by the Health and Disability Commissioner’s Act, 1994. Its purpose is:

* to help people to resolve issues with or complaints about a health and disability service provider

* to provide rights information through education and promotion

* to act on the instructions of the consumer if requested

It is free, independent and confidential. Access may be by phone, fax, visit or letter.

Home visits can be made.