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  • If you are partially or fully paying for the service do you have a clear plan of the fees? (Check to see that GST has been included.)
  • What is the billing process? Are there minimum charges? If you live rurally or remotely will you be charged for travel?
  • How often are you billed and how clear is the invoice? 
  • If you need to go to hospital or go on holiday do payments cease? Will you get the same worker back?

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