- If you are partially or fully paying for the service do you have a clear plan of the fees? (Check to see that GST has been included.)
- What is the billing process? Are there minimum charges? If you live rurally or remotely will you be charged for travel?
- How often are you billed and how clear is the invoice?
- If you need to go to hospital or go on holiday do payments cease? Will you get the same worker back?
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