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Dignity, Privacy and Independence

Residents should be encouraged to retain their individuality and make their own decisions.

Who controls your personal finances?
How well is resident privacy managed?
Do staff knock and wait for an invitation before entering residents’ rooms?
How well are individual preferences catered for, e.g. are bedtimes flexible?
Do you choose what to wear for the day?
Do staff make sure that the things are important to you are maintained e.g. applying makeup for some women, shaving for men etc.?
How often can you shower?
Can you have your own telephone/TV in your room?
Do residents have a collective voice, i.e. is there a residents’ committee?
How are residents’ ethnic, cultural and spiritual values and beliefs respected and upheld?