Tag Archives: Residential Care complaints

Brien Cree, Managing Director/Executive Chairman of Radius Care, shares his opinion about why the sector needs an Aged Care Commissioner, and what he expects from this position. This March, we finally welcome New Zealand’s first Aged Care Commissioner, Carolyn Cooper. That’s good news – for the first time, we’ll have …

Simon Wallace, New Zealand Aged Care Association CEO and the Ministry of Health have developed new resources to assist in navigating the residential care complaints process. Here are the steps that the Ministry of Health suggests using if you have any concerns or would like to make a complaint about …