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Tag Archives: Aged Care

Ombudsman Aged Care inspections programme: Update

Orientation Visits Orientation visits to specialized dementia and psychogeriatric care facilities began in November 2019. These visits help inform the approach, the assessment criteria and the development of the inspection programme. As they are orientation visits, not inspections, no reports are being produced, or recommendations are being made to facilities …

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Aged Care Monitoring

The Chief Ombudsman’s inspections programme is being extended to include people held securely in privately-run aged care facilities – people who cannot leave when they want to, primarily those in locked care facilities (‘residents’). The new programme will be phased in over the next three years. Our first step is …

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