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Residential Care

Ombudsman Aged Care inspections programme: Update

Orientation Visits Orientation visits to specialized dementia and psychogeriatric care facilities began in November 2019. These visits help inform the approach, the assessment criteria and the development of the inspection programme. As they are orientation visits, not inspections, no reports are being produced, or recommendations are being made to facilities …

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Aged Care Monitoring

The Chief Ombudsman’s inspections programme is being extended to include people held securely in privately-run aged care facilities – people who cannot leave when they want to, primarily those in locked care facilities (‘residents’). The new programme will be phased in over the next three years. Our first step is …

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Australian study shows that Australian aged care resident’s emotional needs are ‘unmet’

A joint study, from University of NSW, Macquarie University and RMIT, found that aged care staff are often too rushed to properly connect with their residents. Lead author Professor Gabrielle Meagher from Macquarie University said it was structurally difficult for residential and home care services to deliver person-centred care. “The …

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What actually are Care Apartments?

‘Care Apartments’, provide a different sort of accommodation than is usually accessed by those needing residential care. (They are also referred to as care suites, residential care suites, care in a village, serviced apartments and other similar sounding name). Care Apartments may give you more choice about where you live …

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