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Ross Home (a Presbyterian Support Otago Enliven home)

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Ross Home (a Presbyterian Support Otago Enliven home)
Psychogeriatric Care
360 North Rd
North East Valley
Southern (Otago)
(03) 473 0029
(03) 473 0709
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Margaret Pearce - 03 473 0029
Presbyterian Support Otago - 03 477 7115
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Caring comfortable and homely

I am so grateful for the time my mother spent at Ross Home and Hospital. The care was excellent, the food delicious. There is a real community at Ross Home. I often stayed in the flat, for visiting family as i was visiting from Australia. The flat is warm and well equipped and i was grateful to be able to spend long days with my mother and then retire to tbe flat for the night.

Residents and their families can be assured of the very best psychogeriatric care in Ross Home's Lindsay Unit, with daily life determined by individual needs and preferences.

Like all our facilities, Ross Home & Hospital has a Presbyterian foundation and welcomes people of all backgrounds and cultures.

Ross Home is in Dunedin's North East Valley. It is renown for its quality care, stunning gardens and courtyards, and the popular cafe where residents, family, friends and community members can while away an hour in comfort.

Offering a wide range of services, Ross rest home and hospital rooms are always in demand, and has a long, proud tradition of providing quality services.

The staff does all it can to help residents and families experience a good transition to living at Ross, and welcomes family input into creating the right ‘personal feel’ for their loved one.

Ross also offers:

Rest Home care
Hospital care
Demential care
Independend living - rental

Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 4 Apr 2013
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 24
Vacancy No
Impending vacancy No
Additional Room CostsSome Rooms
Updated: 20 Jun 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes Ross Home has Registered Nurse coverage 24 hours a day, seven days a week. The Manager is a RN and holds a current annual Practising Certificate
Enrolled Nurse Yes
Physiotherapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes
Accredited Visitors Yes Ross can access Accredited Aged Concern volunteer visitors, however, Ross has it's own experienced volunteer team to assist where and when needed
Chaplain/Spiritual Advisor Yes Ross has its own Chaplain but also welcomes visiting Chaplains from the community
Updated: 15 Jul 2010
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Gastronomy/Nasogastric Management Yes
IV Antibiotic Capability Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Psychiatric Care Yes
Stroke Rehabilitation Yes
Specialised Dementia Care Yes
Gerontological Care Yes
Clinical Manager Yes Unit Nurse Manager
Updated: 15 Jul 2010
Under 65 yrs with Disability Yes
Day Care Yes
Palliative Care Contract Yes
Rooms (Single) Yes Rooms are very large with big windows and a garden outlook
Rooms (Suit Couple) Yes Adjoining rooms with shared ensuite
Ensuite Yes Individual and shared ensuites
May Bring Own Furniture Yes
Pets In Residence Yes
Resident can adjust heating in own room Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smoking Permitted Yes Outdoor area available for smokers
Semi-Secure Yes Lindsay Unit is fully secure 24 hours a day
Sprinklers Yes
Audit report available Yes Please take the time to look for our report on the Ministry of Health website. We are proud of our report which is undertaken by an indepenent third-party review authority. http://cert.moh.govt.nz/certification/review.nsf
Updated: 16 Jul 2010
Special Features
Special Features
Ross Home is an integral part of Dunedin's North East Valley and a much sought-after home for older people.

The highly-regarded hospital psychogeriatric care unit, called the Lindsay Unit, recently underwent a major upgrade and is now a wonderfully spacious, comfortable home for residents.

Visitors enjoy the walk with their loved ones down the wide passage-ways, through the spacious lounges and out onto the terraces which are linked back into the unit by a secure walkway.

The exceedingly high standard of meals is always commented on by residents and visitors alike, and the new diningroom has a double-door outside so an indoor-outdoor flow can be enjoyed.

All Presbyterian Support Otago residences have a policy of valuing the lives of older people, and this is reflected in the many services and facilities offered. Staffing levels are high in Lindsay Unit staff, reflecting the special needs of the residents. All staff have completed the required dementia units of national qualifications.
Updated: 15 Jul 2010
Interests & Activities
Interests & Activities
Maintaining regular sporting and community activity our individual residents had before moving to Ross, is encouraged. We believe residents should keep the connection they had with their family, friends and community, and will do all we can to ensure those connections are kept.

In-house, we have an extensive activities programme that includes exercise, quiz sessions, newspaper readings, guest speakers and entertainers, and Happy Hour is a very popular event.

When appropriate, Lindsay Unit residents can enjoy events ranging from concerts to garden visits.

Some residents prefer to undertake hobbies and interests privately, or on a one-to-one basis, and we are happy to accommodate them.
Updated: 15 Jul 2010
Additional Information
Additional Information
Details re Meals All reasonable steps are taken to ensure residents have their food preferences respected. A dietician oversees the nutritional value of every meal and our highly experienced cooks create attractive meals from in-house commercial kitchens.
Staffing Details All Presbyterian Support Otago homes have multi-disciplinary teams with staff focused on providing respectful, quality care to residents.
Associated Complexes Elmslie House Home & Hospital, Holmdene Home & Hospital, Iona Home & Hospital, Ranui Home & Hospital, St Andrews Home & Hospital, Taieri Court Rest Home,Wanaka Retirement Village and Enliven Otago (Presbyterian Support) - Help for Those at Home
Fees Details/Fees Do Not Include Details are discussed at initial meetings
Updated: 5 Aug 2010
Languages Spoken
Languages Spoken
Other Information Yes English is spoken at all Presbyterian Support homes and hospitals. In some cases staff are able to converse in other languages.
Updated: 15 Jul 2010
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes Presbyterian Support Otago homes and hospitals are non-denominational. Church services are held by visiting Chaplains and residents are encouraged to continue their religious affilliations out in the community.
Updated: 15 Jul 2010
Public Transport 0.00 km Buses pass the front door of Ross on a regular basis, and taxis can be arranged.
Shops 2.00 km The North East Valley shopping centre is about 2km away but there are several dairies inbetween.
Mall 0.00 km Collected and delivered on the premises
Parks   Nearby
Library   Nearby
Updated: 15 Jul 2010
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
Home and Community Health Assocation Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Rest Home MOH Audit Report Available. Yes http://cert.moh.govt.nz/certification/review.nsf
CareerForce Home and Community Health Assocation New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 20 Apr 2017