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Millvale House Waikanae - Dementia Care NZ - Two small care units

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At a glance
Vacancy
Yes
Name
Millvale House Waikanae - Dementia Care NZ
Category
Specialist Hospital/Dementia Care
Address
17 Millvale Street
Kapiti Coast
Waikanae
Postal Address
P O Box 397, Waikanae, 5250
DHB
Capital & Coast
Phone
(04) 904 4340
Fax
(04) 904 4349
Mobile
0102444383
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Dyan Rosquita - (04) 904 4340
Owner
Alison Hume and Jim Haines - (03) 385 1286
Photos
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Description
The team at Millvale House Waikanae have recently achieved four years audit certification. This is the highest achievable result from a certification audit.

Millvale House is set in beautiful surroundings with easy access to the gardens. Surrounded by mature trees, there are sunny spots to sit, pathways to follow and birds to watch. The bedrooms are single and spacious. We encourage people to bring a few familiar things from home. The lounge and dining areas are spacious. The dining area has round dining tables to encourage the sense of a family meal enjoyed together.

Our vision:

At Millvale House we create a warm and homely atmosphere where each person is supported to experience each moment richly.

Our values:

We strive to promote our vision by promoting:
The uniqueness of each person,
The immense value of each person,
and by working with openness,
honesty and integrity.

In these ways, we enrich each person, the community and the world.

Dementia Care New Zealand is one of New Zealand’s highly regarded aged care providers.
We provide a full range of residential care including general rest home care, dementia rest home care, general hospital level care, and dementia hospital level care. At many of our facilities, a full continuum of care is available.
We specialize in person-centred care for people who live with dementia. This is the work we have passionately chosen to do.
We care for people in small, cosy homes with a loving, warm and homely atmosphere where each person is supported to experience each moment richly. Our small homes concept means that people with dementia experience life in a less clinical and more normalised, familiar way. Small homes that inter connect, also bring a sense of ‘community’ for a person with dementia.





Our Philosophy:


1. Connecting with each person we care for as we would a very best friend means that people feel loved and important. A best friend accepts you as you are, believes in you, forgives your mistakes, really listens to you, jokes with you and loves to hear you laugh.

2. Families/whanau become part of the community we have. They are involved in their loved one’s care. They are encouraged to share their in-depth and intimate knowledge of their loved one. There is much honesty and openness. This builds trusting relationships between us all. We know family, and family know us.

3. A home that provides people with stability. Things seem familiar – a private bedroom with things in it from home, sunny spots to sit in, a garden.

4. Each staff person is someone with ability and with a potential for growth. There is much opportunity for every staff member. Each staff member can have a positive impact on residents, their family and their team.

5. Ensuring that people can continue with their old roles, if they wish, like collecting the mail, folding the washing, sweeping the floor means that they have a purpose in life. They can be involved in the running of their home.

6. As we work in these ways, people are more contented and participate in life more fully. They have their greatest chance at being physically healthy and emotionally the best they can be.



At Millvale we offer specialist dementia hospital care for a total of 30 residents.

Care is offered in two small, cosy homes, one of which has recently been renovated and upgraded.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 14 Oct 2015
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care30
Long term vacancyYes
Short term vacancyNo
At Millvale we offer care for 30 residents. This is offered in one of our two small units, both with 15 rooms. For any enquiries,please contact Ben Martinez on (04) 904 4340.

We would love to meet with you.

Please visit our comprehensive web site for more more detailedinformation about Millvale House.
Impending vacancyNo
Updated: 18 Aug 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes There is a registered nurse on site at all times. Should you require any information regarding your loved one the nurse on duty is the person to see.
Physiotherapist Yes The physiotherapist visits us each fortnight. She will assess each residents needs and help develop a plan handling plan that is required on an individual basis.
Occupational Therapist Yes
Diversional Therapist Yes We have a full time and a part time diversional therapist. They work with the residents to keep them active and busy with both group activities and one on one sessions.
Hairdresser Yes The hairdresser visits regularly each month.
Podiatrist Yes We have a podiatrist who comes on a regular basis to attend to the needs of the residents.
Dietitian Yes The dietitian visits monthly to review nutritional requirements of the residents.
Chaplain/Spiritual Advisor Yes Millvale House is interdominational and we have several demoninations that visit our residents regularly. Should you require an individual visit this can be arranged.
Updated: 21 Oct 2014
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Wound Care Yes Within the district we have a wound care specialist with whom we can consult.
Diabetic Care Yes Within the district we have diabetic care specialists with whom we can consult.
Continence Advisor Yes We have a continence advisor who calls on us regularly. She also runs in house training sessions for staff and is available to be contacted when we require her service.
Specialised Dementia Care Yes All staff are specially trained to deal with residents who have dementia. They have great skill in working with these residents.
Clinical Manager Yes Dyan Rosquita is our Clinical Manager. She advises and mentors the registered nurse team. Dyan also knows each resident and their requirements. Should you have any concerns or queries regarding the health of your loved one please contact Dyan.
Other Nursing Specialities Yes Simon Hamley is a Registered Nurse and also our Education Coordinator. He ensures all staff are compliant with their training, coordinates staff in-services and special training programs, and instructs Managing of Actual or Potential Aggression (MAPA).
Updated: 21 Jul 2017
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Whanau Room No However there are private areas within the home for visitors.
Rooms (Single) Yes All the bedrooms are spacious single rooms. Each one has a handbasin and a built in wardrobe. Garden can be viewed from all the rooms.
May Bring Own Furniture Yes Families are welcome to bring items to decorate your own room.
Phone Access In Own Room Yes We have a portable phone which can be used by the residents at any time.
Family Committee Yes A family support person visits monthly and is contactable by phone. She provides an opportunity for family to share the joys and struggles with others who understand. There are also quarterly advocate meetings.
Newsletter Yes Four times per year.
Policy for management of challenging behaviour Yes We work to minimise resident's symptoms of dementia in a creative and loving way. There is regular and ongoing staff training.
Confused Residents Yes
Lounges/seating areas Yes Millvale has a main lounge where many activities and entertainment takes place. Two separate sitting alcoves can be found at the far end of the hallway, if a quite place is required.
Outings Yes We have a van for outings. One of the diversional therapist often organises small groups to go for scenic drives.
Smokers Room Yes There is a conservatory in the inner courtyard that is a designated place for those residents that smoke. This activity is always supervised.
Smoking Permitted Yes
Sprinklers Yes Sprinkler system.
Updated: 22 Jan 2010
Special Features
Special Features
Millvale House is located at the end of a quite cul de sac. There are many mature trees around which attract a variety of bird life. The home is totally secure, with wide hallways which link, allowing residents the freedom to wander at will. In the warmer weather the doors open out to the specially designed gardens and into a inner courtyard.
We are committed to quality, individualised care. Each person is unique and they are supported to experience each moment richly.
Updated: 9 Jul 2009
Interests & Activities
Interests & Activities
We have a Diversional Therapy programme ( massage, cooking, crafts, bowls, skittles, floor games, newspaper reading, aromatherapy, gardening, walks), church services (fortnightly), live entertainers, music (tapes and CDs), beauty therapy.
Updated: 14 Mar 2011
Additional Information
Additional Information
TopicDetails
Details re Meals Millvale House has two cooks who create delicious and nutritous meals on site. The main meal is at night, with a lighter meal at lunchtime. They are also great at baking!
Updated: 14 Mar 2011
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Filipino Yes
German Yes
Interpreter Yes Negotiable
Tagalog Yes
Updated: 4 Oct 2010
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 8 May 2008
Distances
Distances
LocationDistanceDetails
Public Transport   The closest bus stops at the corner of Te Moana Road and Walton Ave. This is the #77 bus route. It is a 3 minute walk from the bus stop to Millvale House.
Shops 3.00 km Waikanae shopping village.
Mall 10.00 km Coastlands in Paraparaumu.
Library 3.00 km Situated in the Waikanae Village.
Updated: 29 Jun 2008
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 6 Nov 2012
What's New
What's New
Facility Image
 

 

August 2017:

This gentleman, who has dementia, comes from a background in the hospitality industry. It is wonderful to see his sense of pride and purpose when helping out with familiar activities in the home.




The team at Millvale House Waikanae are thrilled to announce that they have recently achieved four years audit certification. This is the highest achievable  result from a certification audit. 17/02/2014

New Website for Dementia Care NZ:


We have a wonderful new Website and we invite you to take a tour! www.dementiacarenz.co.nz

 

 

 

At a number of our homes we have been holding a weekly 'coffee club'.  This is a time for socialisation, reminiscing, sharing time with family and friends, creating magic moments. Out come the lovely table cloths, the special china, the flowers on the tables not to mention the lovely home baked goodies and coffee! If you would like to join your friend or loved one for coffee club, please conta...ct the operations manager of the facility for details. We would love to share this time with you.

  

Donya Nee, on behalf of the Diversional Therapy Team from Dementia Care NZ.
 
 

WE DO THINGS DIFFERENTLY ... AND IT WORKS....

 

WHAT IS SPECIAL ABOUT US?

 

  • Our Vision and Values – Are the cornerstone of all we do. We select our staff based upon our vision and values. This means we attract the right people and have a great staff retention. Staff have a high level of job satisfaction and many opportunities to grow which naturally results in best performance and positively impacts upon our residents’ well being.
  • Open home – Our families are always welcome. You have an open invitation to share mealtimes with your loved one, at no charge. We want you to have as much special time with your loved one as possible. This benefits us all.
  •  Small Homes  – Small homes mean that the environment feels more normalised, and residents orientate to their environment more easily.. There is a family feel. We get to know our residents very well. There are fewer faces to get to know. There is a higher staff ratio than in many larger facilities.
  • Open Plan kitchens - Purpose designed kitchens mean that residents and their families have full, assisted and safe access to familiar homely activities. People can help rinse the dishes, make a cup of tea, wipe down the bench, and be part of the running of their home. Baking and cooking activities occur regularly.
  • Bedrooms – Are warm and cosy. There is under-floor heating as well as wall unit heating. People are encouraged to bring special things from home, to make their room feel familiar and homely. We provide all of the necessities.
  •  Family Support  – Our families have the opportunity to meet monthly with an independent facilitator to share thoughts, feelings and concerns about having a loved one in care. At Levin and Waikanae support is available over the phone.
  • Special Programmes for Families - We enjoy having two special courses for our families: ‘Orientation For Families’ and ‘Sharing the Journey’. These courses help people to settle into having a loved one in care, and provide information about dementia and improving the quality of the journey with your loved one in care.
  • Our team: Our staff team are hand-picked and are with us because they love working with people who have dementia. They are given many opportunities to grow within the organisation and are supported to be their very best. We provide them with free medical attention and  staff support from ‘Work Place Support’ . They are also given much in the way of Education. We are great believers in the power of education and support for growth.
  • Education - We have an Education Coordinator who coordinates , supports, motivates and encourages staff to grow and develop as much as possible.
  • Best Friends Approach to Dementia Care training – All our staff attend this training as a part of their comprehensive ‘orientation’ program. It is based on the ground-breaking work of Virginia Bell and David Troxell, and originated in the U.S.A. The main focus is on developing empathy, communication and an understanding of our residents’ needs.
  • Non Violent Crisis Intervention – This is an internationally recognised qualification that we encourage all staff members to participate in.  This course supports what is learnt in the Best Friends Approach to Care training.
  • Intercultural training – Our staff team have the opportunity to be a part of  comprehensive training around intercultural awareness. This training is designed to help staff understand the varying cultural needs  of our residents, as well as fellow staff members.
  • Occupational Therapy – We have a very experienced Occupational Therapist who leads our team of Diversional Therapists.  She is also available for consulting regarding residents’ specific needs and/or behaviours of concern.
  • Physiotherapist – Our Physiotherapist visits our home regularly.
  • Dietician – Our dietician is on site on a regular basis and is available for advice at anytime.
  • Community Care – We have a proactive approach  to education for the wider community around dementia care.
  • We speak at both national and international  conferences  on the subject of excellence in person-centred care. Community education, removing the stigma from dementia and increasing the quality of life for people who have dementia are  passions we love to share with others.

 

This week I have been pondering on something that I read recently.  It went something like this:  Everything that we think and do as an individual person has an effect on the service we give.  I find this rather challenging.  For me, it means that my thoughts and my actions in every area of my life have an affect on the care given at Millvale House.

 

It follows on from something we have sometimes talked about in our management team meetings.  Millvale House reflects who we are as people.  Our vision and values are personal statements about what we believe is important and what we strive to achieve. Members of our staff team are at the forefront of the care we offer to your loved ones.  I want to maximize the chances of each of them reflecting the Millvale House vision and values in all that they do. 

 

We do this by talking about our vision and values before engaging any new employee.  Each staff member participates in a session with me about the meaning of our vision and values, talking about examples and sharing stories of how these have been implemented.  Every employee is participating in training sessions on the “Best Friends Approach to Care.”  In these four sessions participants talk about how to treat each resident as if he/she is our very best friend.  We assist each other to develop the knack of being alongside a person who has dementia.  These are fun, interactive sessions.  We talk of our vision and values at every opportunity.

 

At our recent team gathering, after dinner, a handout generated from Avonside Girls in Christchurch was shared.  It was headed “10 secrets to success.”  Each person was asked to share one statement that really stood out for them.  A number of people chose “Treat each person as though he/she is the most important person in the world.”   What a challenge!!  Imagine what Millvale House would be like if we all did this.  Imagine what Christchurch would be like.  Imagine what a different world we would live in. 

 

Several members of our Millvale House staff teams have just begun a ten week leadership development course.  This is being facilitated by an external company, specializing in people development - Vargo and Lewis.  The people chosen to participate in this show huge leadership potential. We need leaders functioning at all levels and roles within Millvale House and we feel very fortunate indeed to have these people within our teams.  There is a real buzz of excitement and anticipation about these people right now.

 

You, as family members and friends of the people who live here are extremely important to us.  Quite often you make your loved ones day.  People coming in and out make our homes interesting places to be.  Quite often you make our day lighter as well.  A friendly hello and an interest in the Millvale House communities are really helpful to all of us.   I hope that you are always welcomed and cared for when you visit. 

 

It is a great privilege to be caring for your loved ones and I take this responsibility very seriously.  This work that we do takes all that I have – it takes my heart and my soul.  It is very rewarding work.  It is work that I love.  Thank you for trusting all of us at Millvale House to care for your loved one.

 

Alison Hume.


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