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Bupa Parkhaven Hospital, Mangere East - Garden Wing

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At a glance
Vacancy
Yes
Name
Bupa Parkhaven Hospital, Mangere East
Category
Specialist Hospital/Dementia Care
Address
131 Buckland Road
Mangere East
South Auckland
Auckland
DHB
Counties Manukau
Phone
(09) 275 6069
Fax
(09) 275 6078
Mobile
0272729390
Email
View Email Address
Web
Visit Website
Personnel
Manager
Heather Himiona - (09) 275 6069
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
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Description
Parkhaven Hospital is a multicultural hospital that prides itself on being sensitive to the needs of different cultures. We offer hospital level care, as well as specialist dementia care (in a separate wing). We are recognised widely within our community, by both health professionals and the families of our residents, for the quality of the compassionate care that we provide. We are also known for our sensitivity to the needs of different cultures.

Our spacious living areas offer a range of choices for relaxation, and we also have a number of gardens which our residents very much enjoy.

Parkhaven is 30 minutes south of Auckland city centre, close to the airport and has strong support and involvement from the Mangere, Manukau, Manurewa and Papatoetoe communities. Residents and visitors are welcomed by Parkhaven's pet cat, who sits proudly at the reception desk.

Our passion is to make each day as enjoyable as it can be, for each of our residents. We like to get to know each person’s individual likes and dislikes, so we can build the care we give and the activities we provide around this. We support each resident to be as independent as they are able, and enjoy Parkhaven as their home.

We welcome your enquiry and can help with the process of coming into a care home.

For more information, please visit the Bupa link below or scroll down to download our brochure.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 8 Oct 2012
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care34
Long term vacancyYes
Short term vacancyNo
Our Garden wing is divided into 2 areas. We have a 12 bed regional unit specialising in the care of people with dementia and the complex behaviours that can be associated with this condition. We have a 23 bed psychogeriatric unit also specialising in the care of people with dementia . The units were custom built to provide a homely airy feel. The residents needs are met by a team who provide wholehearted care and have the particular ability to interact in a respectful manner with people with this condition.
Impending vacancyYes
Updated: 17 Nov 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Own Social Worker Yes As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits every week, providing a great service at a reasonable price.
Podiatrist Yes Our Podiatrist visits on request.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Negotiable
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call.
Updated: 16 Oct 2014
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 18 Jul 2014
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Oxygen Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Psychiatric Care Yes
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission.
Specialised Dementia Care Yes
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our Manager is a registered nurse.
Other Nursing Specialities Yes Available as required.
Anthroposophical Care Yes We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required.
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 18 Jul 2014
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes
Rooms (Shared) Yes
Rooms (Suit Couple) Yes
Ensuite Yes In premium rooms at a small additional cost. Most of our residents need a lot of assistance and often ensuites are not required. The design of the building has taken toileting needs into consideration so toilets are well placed throughout the hospital.
May Bring Own Furniture Yes Residents are welcome to personalise their room. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes Cats, rabbits and dog visits
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes We have under floor heating, that can be adjusted in sections of the care home.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Only in the smoking area.
Semi-Secure Yes
Sprinklers Yes Parkhaven meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health and Disability Standards is available on our website.
Updated: 18 Jul 2014
Special Features
Special Features
Parkhaven Hospital provides care for hospital and specialised high level dementia care. The two services are located in separate wings with separate entrances.
The purpose built hospital is open and spacious with small wings relating to centralised communal areas. The corridors form part of these communal areas so that various groups and activities are found here as well as in the more defined lounge(2)areas.

Some residents have little jobs that they like to do and we encourage this. For example one resident operates the 'in house' shop, another takes messages around the hospital and another enjoys helping to set the tables.

We are able to care for all cultures and are very proud of our multicultural facility
Updated: 18 Jul 2014
Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 18 Jul 2014
Additional Information
Additional Information
TopicDetails
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Parkhaven meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 18 Jul 2014
Languages Spoken
Languages Spoken
LanguageStatusDetails
Cantonese Yes
Chinese Yes
Cook Island Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
Hindi Yes
Khmer (Cambodian) Yes
Mandarin Yes
Maori - Te Reo Yes
Niuean Yes
Punjabi Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Updated: 18 Jul 2014
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes Non-denominational church services oniste and visits from church groups
Updated: 18 Jul 2014
Distances
Distances
LocationDistanceDetails
Public Transport 0.00 km Bus stop outside the hospital
Shops 0.05 km Super Market, fruit and veg,take aways, butcher, bakery and pharmacy
Mall 2.00 km Hunter's Corner Papatoetoe Manukau city
Parks   next door
Library 0.05 km a new library on Massey Road
Updated: 18 Jul 2014
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
CareerForce Rest Home MOH Audit Report Available.
Updated: 16 Oct 2014

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