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Bupa Cornwall Park Care Home - Secure Dementia

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At a glance
Bupa Cornwall Park Care Home
Psychogeriatric Care
17 Cornwall Park Ave
Postal Address
(09) 524 4429
(09) 520 0819
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Louise Whiting - (09) 524 4429
Bupa Care Servcies - 0800 60 80 99
Clinical Manager
Sant Kumari - (09) 524 4429
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Cornwall Park Hospital is a small, specialised hospital set in a peaceful suburban setting.
At Cornwall Park we provide a safe and secure environment which has a homely comfortable feel that enables us to give individualised specialist care to our residents.
We provide person centred care putting our residents, their likes and preferences, at the centre of everything we do. We encourage our residents to remain socially active and run a full daily activity programme, focusing on residents abilities, interests and hobbies.We encourage relatives to be involved in activities and also residents ongoing care with open visiting and regular care reviews. Regular relatives forums are run to update relatives on whats going on in the facility and to ensure their comments are taken on board.

Cornwall Park is set in the heart of Epsom and just 10 minutes from Auckland City Centre, Greenlane and Newmarket. We provide short and long-term specialist hospital level care.

Residents enjoy watching the comings and goings from the sunny balcony off the main lounge. There are also safe outdoor areas with attractive, well-maintained gardens.

Cornwall Park Hospital is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

To find out more, please visit the Bupa link below.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 27 Jul 2015
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 39
Vacancy Yes
2 beds
Impending vacancy No
Additional Room CostsSome Rooms
Updated: 21 May 2018
Extracts from our most recent resident / relatives satisfaction survey read.

" I think the staff and the environment makes this an excellent hospital"

" The staff handle challenges that occur really well, and maintain a good atmosphere which is crucial at this level of care"

" The staff are particulary understanding of the patients and are able to meet their needs and make them as happy as possible"

" The home is made a better place by the love, care and attention shown by all staff"
Updated: 9 Feb 2011
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled in Dementia to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Own Social Worker No As required.
Diversional Therapist No As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits every 6 weeks, providing a great service at a reasonable price.
Podiatrist Yes Our Podiatrist visits on a monthly basis.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call.
Updated: 20 Jan 2016
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Psychiatric Care Yes
Specialised Dementia Care Yes
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our manager is a registered nurse.
Other Nursing Specialities Yes Available as required.
Anthroposophical Care No We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required.
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 16 Jul 2014
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Whanau Room Yes Available 24/7 for family.
Rooms (Single) Yes
Rooms (Shared) Yes
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes
Phone Access In Own Room No You are welcome to have a phone and internet installed at your own cost.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes Bupa has a National Residents and Relatives Association.
Family Committee No We welcome family input and hold family forums on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes We have a large communal lounge and two quite lounges for resident and family use.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Only in the smoking area.
Semi-Secure Yes Secure
Sprinklers Yes Cornwall Park meets all NZ Fire Service regulations.
Audit report available Yes Audit available on the Bupa website. Visit www.bupa.co.nz
Updated: 20 Jan 2016
Special Features
Special Features
Cornwall Park is a specialist facility offering short and long term care to residents with advanced Dementia. The hospital is divided into 5 wings named after streets within Auckland. All streets circle the main body of the hospital and provide a safe and secure environment for residents to roam.

The hospital provides care for up to 39 residents with high level dementia needs. Residents often present with behaviours that can be challenging, although staff are fully trained and dedicated to ensuring their safety and happiness.

The manager Louise has considerable experience working in this sector. Louise believes that successful care depends on getting to know the residents well and putting residents at the centre of everything we do. To a great extent on the skill and personal attributes of staff.

Cornwall Park's philosophy is on providing truely person centred care for each individual and creating an environment they can call home.

Emphasis is also on education and development of staff in order to ensure a great team effort, with contributions from each staff member being appreciated and recognised. There is also an emphasis on employing staff who are compassionate and understanding, and dedicated to providing an excellent standard of aged care.
Updated: 12 Dec 2017
Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 16 Jul 2014
Additional Information
Additional Information
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Cornwall Park meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 16 Jul 2014
Languages Spoken
Languages Spoken
Afrikaans Yes
Cook Island Yes
Dutch Yes
English Yes
Ethiopian Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Flemish Yes
Hindi Yes
Interpreter Yes List of interpreteurs on site and can be accessed easily for most languages , other languages an interpreteur can be accessed through the DHB or Age Concern.
Maori - Te Reo Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Thai Yes
Tongan Yes
Updated: 9 Feb 2011
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Roman Catholic Yes
Updated: 9 Jul 2009
Public Transport 1.00 km Set within the suburb of Epsom just a short bus journey from Newmarket and Auckland City
Shops 1.00 km A variety and wide range of local shops are within a short walking distance , although a greater variety can be foundin Newmarket and Auckland a short 10 minute journey by car or public transport
Mall 1.00 km Malls within Newmarket .
Parks 1.00 km The famous Cornwall Park setting is a short walk from the facility
Library   A local library can be found within Epsom.
Updated: 25 Feb 2010
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
CareerForce Rest Home MOH Audit Report Available.
Updated: 1 Aug 2014