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Bayswater Village - Metlifecare Retirement Village

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Bayswater Village - Metlifecare Retirement Village
Retirement Village
60 Maranui Street
Mt Maunganui
Tauranga 3116
Postal Address
Same as above
Bay of Plenty
View Phone Number
View Email Address
Visit Website
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Catherine Hubert - 07 547 4179
Sales Executive
Amy Matuku - 07 547 4175
Other services
Tap to view all photos 1/8

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Visitors with limitations - please call us first
Bayswater is a resort-like village just a street back from Mt Maunganui beach and close to local shops and cafes. Spread out on 21 acres of stunning grounds and framed with palm trees, the village is in keeping with what some call ‘a tropical playground’, where you will never be short of a friend or something fun to do. Views of the Mount, the Kaimais and the sea from many of our Palms apartments add to the holiday vibe. Bayswater is also right in the heart of the vibrant resort town. Wine and dine, enjoy local boutiques or hit the Bayfair Shopping Centre.

Residents enjoy a busy social calendar that includes attending the numerous onsite theatre performances and enjoying food from the café – the best in the Bay! Not to mention, the outstanding facilities and a vibrant social life. With all your outdoor maintenance taken care of, you can be busy with other things from dawn till dusk, or you can relax at home in our beautifully appointed villas, apartments or serviced apartments with access to assisted living support services – all with sunny, picturesque outlooks. We even have a guest suite on-site for your visitors.

Bayswater is a gated community, which means the village is open during the day, but so you are safe and secure at night it is locked for your peace of mind. Our award-wining staff have all contributed to Bayswater winning Metlifecare’s Village of the Year award in 2019. A special mention goes to our Café Head Chef and Manager who was named 'Metlifecare Café Manager of the Year 2018'. They’re available 24/7 to ensure you receive optimum care and your individual needs are fully catered for. It’s a relaxed, yet stylish, low-maintenance retirement lifestyle you will relish moving to – so why wait?

Bayswater village is part of Metlifecare, one of the largest retirement village operators in New Zealand. All Metlifecare villages offer residents added assurances including fixed village fees, no hidden costs, no capital loss and continuum of care with priority access over non-Metlifecare residents to any Metlifecare Care Home (subject to availability). For more information on Bayswater, please make an enquiry.
Upcoming Open Days
Upcoming Open Days
No open days are currently scheduled.
“I made the move to a Serviced Apartment, where I could stay totally independent but get some extra support. Housekeeping, vacuuming, dusting, laundry and meals are looked after by the wonderful staff at Bayswater. I must admit that I don’t miss having to do the washing up!”

"We are so happy here - our only wish is that we had come 10 years earlier"

"One of the major things is having everything on your doorstep. I can walk everywhere - to all shopping including the fabulous Bayfair complex, and of course to our magnificent beach"

"Everyone is so friendly and welcoming - it really is a wonderful place to live"

"The variety of activities is amazing - we can be involved in as much or as little as we choose"

"The range of services on offer is really great - beautiful meals, free outings, regular concerts and other special social functions, and immediate access to excellent care if and when we need it"

"The new Cafe is fantastic. We love being able to enjoy a cuppa and a snack with friends and family at any time during the day"

"Bayswater really is a fantastic lifestyle resort - we just love it here"


Okay to those of you out there who do not yet know, this is where we are at now. You will not know our house next time you pay us a visit for we have moved. Yes, left good old Thames after some 34 years, and have relocated to Tauranga to kick our bucket around for what remaining years we have in our bodies. All very exciting it is too.

We have chosen Bayswater Village as our new retirement property. Lovely place it is and set on 21 acres of stately palm trees and numerous shrubs. We have a one bedroom only villa with a single attached garage. All we need for our stage in life.

The place is run by Metlifecare and what we have seen so far, very well organised. We have at one end of the resort and just across the road, the Mount Maunganui and Papamoa Beach. At the rear end of the property we have our very excellent bus service which we Golden Oldies can travel free after 9 o’clock in the morning till 3 o’clock in the afternoon when a small fee is charged. Not bad eh? And on the weekends all day is on the house, so to speak. Thank you Winston Peters.

In saying all that, we can walk, all on the flat, to our Doctors, Chemist, Dentist. And the big Bayfair Shopping complex just around the corner from there.

As you would have guessed, where we live now it is all maintenance free living and everything is safe and secure. On site we have a bar (two happy hours a week) a barbeque area, billiards, bowling green, community centre, croquet green, games room, guest suite (for those who want to stay over) a gym area, hair dressing salon, hobbies room, indoor heated swimming pool 15.5m long, 6.0m wide and 1.2m deep and heated to around 31 and 32 degrees Celsius. A lovely pool it is where the old walrus and the pretty young mermaid do their thing.

Adjacent to this is the gym and a large spa pool with all its bubbles (a warm 38 degrees Celsius) library, Oasis café and restaurant (eat in or have the meal delivered to your villa). It has a large lounge to rest after having your feed and drink your coffee or tea and with a theatre stage just off (bring on the dancing girls). You can do plenty like cards, scrabble, play housie, etc. or do nothing. The old girl said to me the other day what was I going to do that day and I answered “nothing” and then she said “But that is what you did yesterday.” And with a grin I said “yes, but I never got finished.” Hard case eh?

And of course all the villas and the apartments are linked to a 24 hour emergency call system, so support is only a push button away.

You name it Bayswater has got it. Lovely grounds and gardens which are all looked after by the gardening team. And what a happy bunch they are. Then who would not be, working in paradise. This place is more like a resort than a holding pen. You can even have a pussy cat or a dog. Heather has me for company and that is enough. Things are good, real good, we have not been more happy. So much to do here, there is always something happening.

Heather and Carrick Cruickshanks
Updated: 30 Aug 2018
Agent's Details
Agent's Details
Name Amy Matuku (Sales Executive)
Address 60 Maranui Street
City/Town Mt Maunganui
Company Metlifecare Limited
Phone (07) 547 4175
Fax (07) 575 5940
Mobile 021 499 022
Email View Email Address
Updated: 1 Jun 2022
Statutory Supervisor's Details
Statutory Supervisor's Details
Name Penny Cooper
Address PO Box 4243, Shortland Street
City/Town Auckland
Company Covenant Trustee Services Limited
Phone (09) 302 0638
Fax (09) 302 1037
Email View Email Address
Updated: 30 Aug 2018
Composition of Village
Composition of Village
Type Details
Flexi Phonix Court Apartments (1 Bedroom)
Low Price$368,000
High Price$375,000
Tenure TermsOne bedroom modern apartments. You have choices of having some support or Independent. Are also suitable for those that need a little more support with their mobility but still want to be independant. Lots of activities to help you to be social.
Car park available
Occupational Right agreement.
Service Charge DetailsVillage fee (Fixed for Life)and serviced fee which covers all of your meals, cleaning and laundry.
Nursing Care DetailsSupport net assessed for Personal cares. Metlifecare Registered Nurses and Support staff.
2-bedroom luxury independant apartments (2 Bedrooms)
Low Price$585,000
High Price$625,000
Tenure TermsA large variety of layouts within these large apartments. Most have views. New refurbishment, spacious and modern with a basement carpark and lockup. Have to be viewed to get the full picture. Occupational right agreement
Service Charge DetailsVillage fee FIXED FOR LIFE
Nursing Care Detailssupport net assessed if needed. We can put in personal support when needed.
2 bedroom villas (2 Bedrooms)
Low Price$610,000
High Price$750,000
Tenure TermsVery Popular villas with internal access carpeted garages. Two toilets and one main bathroom. North facing living areas. Good sized linen cupboard and lovely gardens.
Occupational Right agreement.
Service Charge DetailsVillage fee FIXED FOR LIFE
Nursing Care DetailsSupport net assessed if needed
Updated: 5 Jul 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Four well appointed Care Suites available for the use of Village Residents primarily and - when available, for residents of other Metlifecare villages and non-residents who wish to sample the Bayswater lifestyle and superb Care Services on offer
Carer Support Yes Four well appointed Care Suites available for Carer Support and other Short Stay needs. Full service including nursing care, all meals, cleaning and laundry, TV / DVD. Service customised to suit any needs.
Private Paying Yes Four well appointed Care Suites available for private paying customers. Full service including nursing care, all meals, cleaning and laundry, TV / DVD. Service customised to suit any needs.
Booking can be made in advance Yes Reserved for Village residents in the first instance - but advanced bookings taken subject to projected availability
Updated: 28 May 2020
Personnel & Services
Personnel & Services
Personnel / Service Hours Per Week Status Details
Hairdresser 40 Yes Available Tuesdays through Thursdays weekly. A Beauty Therapist also visits weekly. Appointments are arranged through Reception.
Podiatrist Yes Visits once a month - bookings arranged through Phoenix court.
Physiotherapist 16 Yes A fully qualified Physiotherapist is on site 2 days per week and by arrangement, to provide full physio services to residents. Massage therapist available weekly also
Occupational Therapist Negotiable Occupational Therapy services can be arranged to suit resident's specific needs.
Diversional Therapist 40 Yes Experienced personnel provide a varied and resident focused programme including exercise, social and recreational activities.
Motivational Therapist Negotiable
Chaplain/Spiritual Advisor 168 Yes The Village has its own appointed Chaplain who is available on site 24/7.
Activities Co-ordinator 35 Yes Monday to Friday, 7.30am - 3pm (also involved in Diversional Therapy)
Meals - Available On-site 150 Yes A comprehensive Cafe menu and varied lunch and dinner menus are provided daily. The Cafe / Restaurant is open daily from 9am - 6pm. A popular catering service for residents' private functions and special events is also available.
Home Help - Available On-site 500 Yes On site Homecare team offering a full range of services to all residents. Flexible service packages available.
Home Help - External Provider No On site Homecare team
Registered Nurse 32 Yes A Registered Nurses are on site Monday to Friday, 9am - 3.30pm. A Registered Nurse is also on call 24/7. Village Services offer Registered Nurse consultations and support a large Homecare team.
Nursing Care 560 Yes A Registered Nurse is on site Monday - Friday and 'on-call' 24 hours a day, 7 day a week. A Home Support team provides full home help and personal care services to residents.
Dietitian Negotiable By referral
Speech Therapist Negotiable By referral
Other Personnel 440 Yes Village Manager, Administrator, Kitchen & Cafe / Restaurant Manager, Maintenance Manager, Caretaker, Bus Driver / Handyman and Gardening Team
Updated: 28 May 2020
Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes Bayswater has over 60 activities taking place in the village every week. Activities range from the very popular 'Sit and be Fit' and Aquaerobics classes to bowls, croquet, mahjong, bolivia, housie, 500, line dancing, table tennis, choir, and many others
Community Complex Yes The Community Facilities comprise a large auditorium with stage and projection equip', Cafe / Dining Room, Resident Lounge, Craft Room, Hairdressing Salon, Indoor heated pool, Spa Pool, Gym, Snooker Room, Table Tennis Room, and Computer Room
24 Hour Security Yes Staff on site 24/7 - including the Village's own Security Officers (Night Porters). There is CCTV on both front and rear entrances. Security fencing around the entire Village. Key pad access to Community facilities outside of normal hours
Emergency Call System Yes All units are serviced by the latest in wireless Emergency Call technology
Newsletter Yes Monthly Village newsletter - 'The Bulletin' - listing all of the events / activities that take place in the Village every month.
Pets In Residence Yes Pets are allowed - subject to the prior approval of the Village Manager.
Negotiate To Bring Own Pet Yes
Outings Yes Daily outings are provided via the Village Bus Service - from regular shopping trips to different shopping centres in the region and trips to Matakana Island, the Hamilton Casino, Whakatane, and numerous other destinations
Transport Available Yes
Restaurant Yes The Village has its own Cafe / Restaurant - open from 9am to 4pm daily. And from 5.30pm - 7pm for dinner on Wednesday and Fridays. A wide range of delicious Cafe style food is provided throughout the day, and there are varied lunch and dinner menus available daily
Fitness Complex Yes There is a gymnasium in the Community Centre and a second set of Gym facilities available for resident use in the Palms Apartment Complex
Swimming Pool Yes Bayswater has a large heated indoor pool, and spa pool. The pool and spa facilities are very popular with both residents and resident family members. We have Aqua aerobics on a Tuesday and Friday.
Spa Pool Yes
Craft Room Yes
Library Yes Comprehensive library with a large range of books (both small and large print), DVD's, Magazines, Newspapers, and Puzzles
Games Room Yes There are separate rooms within the Community Centre for Table Tennis, Snooker, and Bowls
Chapel Yes Church services are held in the auditorium within the Community Centre
Lounges Yes There is a large Resident lounge in addition to the auditorium, whereby residents are able to sit and read the newspaper, have a cup of coffee, and or participate in various other activities
Gardens Yes Residents can have their gardens maintained by the Village Grounds Maintenance Team at no cost, or can choose to do their own
Updated: 28 May 2020
Location Distance Details
Public Transport 0.00 Km The 'Bay Hopper' bus stop is right outside our back gate - on Grenada street. We also have our own village bus that takes residents to a wide variety of destinations every week-day.
Shops 1.30 Km Bayfair shopping (including large format retail)is a short walk from the village, Papamoa shopping is just 3.5km from the main entrance, downtown Mt Maunagnui shopping a handy 3km, and Tauranga CBD shopping is just 5klm over the Harbour bridge
Mall 1.30 Km Bayfair Shopping Mall - the largest shopping mall in Tauranga / Mt Maunganui - is within easy walking distance to the village (10 mins walking time max')
Parks 0.20 Km Mt Maunganui Ocean Beach is just 200 metres from the Village main entrance. The Omanu and Mt Maunganui Golf Clubs are just over 2kms away. There are a number of local parks / reserves within walking distance of the village
Library 0.00 Km The Village has its own very well resourced library - including a wide range of books (large and standard print), DVD's, puzzles, periodicals, newspapers, etc.
Updated: 30 Aug 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Village Registration not Required Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 30 Aug 2018

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.


In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.