Jump to Content

Search our directory


Send me an
Information Pack
At a glance
Rest Home Care
81 Neale Ave
Postal Address
81 Neale Avenue
Nelson Marlborough
(03) 547 7786
(03) 547 6174
View Email Address
Visit Website
Sharon Blackbeard - (03) 547 7786
Oceania Group
Other services
Tap to view all photos 1/3

This service provider has not received any reviews yet.

Restrictions - critical visitors only
Whareama means “House of treasured possessions”.

Our Mission:- We provide excellent contemporary care that reflects our Residents' individuality and their right to choice, respect and dignity.

We provide a positive and welcoming environment in which our residents are encouraged and supported to improve their quality of life

Our Vision:- To be the provider of choice for senior New Zealanders of care and lifestyle options in a way that meets and exceeds the expectations of our Residents, Staff and Stakeholders.

Our Values:

Respect - Everyone Matters
- Working together for success
- Approachability
- Trust and openness
- Embrace diversity

Passion - Believe that We Make a Difference
- Put energy in all that we do
- Believe in what we deliver
- Find new ways to make a positive difference
- Have fun

Excellence - Quality in Everything We Do
- Have pride in what we do
- Provide quality care and service
- Customer focus
- Learn and grow

Deliver - We Will Do What We Say
- Grow the business
- Drive for performance
- Deliver on promises and commitments
- Take action
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 15 Apr 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 36
Vacancy Yes
some of our rooms do have ensuites or shared ensuites
Impending vacancy No
Premium Room Charges Some Rooms as at 08 Jul 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 25 Sep 2020
To the amazing staff at Whareama, thank you so much for all the love and care that you showered on Dad. Your kindness has humbled our family and we so appreciate it, as did Dad. What you do everyday is truly incredible so thank you. - Daughter of a Whareama Resident

We want to thank you all for the outstanding care Mum received, we appreciate everything you did to make her comfortable - the compassion you showed not only to her, but to the whole family. The little things you did were very special and something we will always remember. What a great team! - Family of a Whareama Resident

Thank you for keeping us informed about our Grandparents progress. It's hard when you live so far away, but knowing they were in good hands helped us get through each day. You are Angels from heaven and do an incredible job. - Grandchildren of Whareama Residents

Please accept my sincere thanks for the professional and compassionate care you gave my father. He was only with you for a short while, but you made such a difference at a difficult time. - Son of a Whareama Resident
Updated: 15 Apr 2019
TypeHours Per WeekStatusDetails
Registered Nurse Yes Whareama is a combined Rest Home and Hospital facility therefore we have a Registered Nurse on duty 24 hours a day, 7 days a week.
Healthcare Assistants/Caregivers Yes All our HealthCare Assistants are trained and have either completed or are enrolled to complete a certificate in residential care
Physiotherapist Yes Qualified Physiotherapist Tuesdays and Thursdays.
Diversional Therapist Yes We have two Diversional Therapists
Hairdresser Yes Monday to Tuesday and the occasional Wednesday.
Podiatrist Yes Our Podiatrist visits monthly
Dietitian Yes Oceania employs it's own Dietican
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes We are privileged to have our own Chaplain and also a Church Service every Sunday
Other Personnel Yes We have some wonderful Volunteers to help out on a daily basis
Updated: 15 Apr 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes
Clinical Management Yes
Updated: 15 Apr 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes we provide hospital level and Rest Home level respite care and carer support
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 15 Apr 2019
May Bring Own Furniture Yes We encourage you to personalize your room as much as possible.
Single Rooms Yes
Shared Rooms Yes
Rooms suitable for a couple Yes some of our double rooms are suitable for couples
Ensuite Yes Some rooms have single or shared ensuite facilities.
Alcohol Permitted Yes "Happy Hour" is available in the main lounge at 4pm daily.
Pets In Residence Yes There is a resident cat and two fish tanks
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes hospital level care for under 65 yrs is availabe at Whareama
Lounges/seating areas Yes Many separate small lounges as well as the main large lounges.
Palliative Care Contract No We work closely with Hospice Nelson with shared care. This depends on room availablity at the time.
Outings Yes We have our own van and provide outings and shopping trips on a weekly basis
Whanau Room Yes A Whanau room is available with kitchenette, bathroom/shower which visitors are welcome to use
Residents Committee Yes All welcome with meetings held every 2 months.
Family Committee Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes We do not provide a secure environment. Behaviour will be assessed to ensure safety of the resident.
Smokers Room Yes Designated room.
Updated: 15 Apr 2019
Special Features
Special Features
Whareama is centrally located in the Stoke community within walking distance of shops, library, cafes, dentist, police station, churches, work and income and many more. Isel park and the Broadgreen rose gardens are within a 5 minute walk.
Updated: 15 Apr 2019
Interests & Activities
Interests & Activities
Our Activities programme is varied and includes outings for shopping, quizes, entertainment,various speakers, arst and crafts,church services and lot's more....
Updated: 15 Apr 2019
Additional Information
Additional Information
Details about Meals all our meals are prepared on site, home cooked with local ingredients
Staffing Qualifications and Details Registered Nurse 24hrs/day
Associated Complexes We have a Hospital facility on site. Independent living is availabe at Stoke Village-Oceania Group
What's included in your fees and what's not Fees include: Full board and lodging including meals and laundry; Assistance with your activities of daily living (hygiene needs, dressing etc); GP services; Registered Nurse Care 24 hours/day (health advise, care planning, wound care etc); Prescribed medication cover under Pharmac list; Continence products; Equipment and facilities for general use; Activities and outings; Ambulance and transport to access clinical services; Fees do not include: dry cleaning; personal toiletries; replacement and repairs of spectacles, dentures, hearing aids; private telephone rental and toll calls; insurance for residents belongings; choosing or having prescribed medication that is more expensive than the normally accepted medical treatment for the condition; specialised assessment; specialist treatment; Rehabilitation services; Premium rooms
Updated: 15 Apr 2019
Languages Spoken
Languages Spoken
Dutch Yes
English Yes
French Yes
German Yes
Interpreter Yes We can access these services.
Maori - Te Reo Yes
Sign Language Yes one staff member competent in sign language
Updated: 15 Apr 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Whareama began with a concept of Bishop Hulme- Moir in 1957. The Neale family home was donated to the Anglicans, with Government funding for the buildings and grounds.
Inter denominational Yes
Roman Catholic Yes Will visit on request.
Updated: 15 Apr 2019
Public Transport 0.50 km
Shops   shops and supermarkerts are 50m away
Parks 0.50 km Isel Park and Broadgreen rose gardens.
Library   the Stoke library is just across the road
Updated: 15 Apr 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes We provide the "Oceania Certificate in Residential Care" to all our Health Care Staff
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 15 Apr 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.