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Rest Home Care
81 Neale Ave
Postal Address
81 Neale Avenue, Stoke, NELSON 7011
Nelson Marlborough
(03) 547 7786
(03) 547 6174
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Sharon Blackbeard - (03) 547 7786
Oceania Group
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Whareama means “House of treasured possessions”.

Our Mission:- We provide excellent contemporary care that reflects our Residents' individuality and their right to choice, respect and dignity.

We provide a positive and welcoming environment in which our residents are encouraged and supported to improve their quality of life

Our Vision:- To be the provider of choice for senior New Zealanders of care and lifestyle options in a way that meets and exceeds the expectations of our Residents, Staff and Stakeholders.

Our Values:

Respect - Everyone Matters
- Working together for success
- Approachability
- Trust and openness
- Embrace diversity

Passion - Believe that We Make a Difference
- Put energy in all that we do
- Believe in what we deliver
- Find new ways to make a positive difference
- Have fun

Excellence - Quality in Everything We Do
- Have pride in what we do
- Provide quality care and service
- Customer focus
- Learn and grow

Deliver - We Will Do What We Say
- Grow the business
- Drive for performance
- Deliver on promises and commitments
- Take action

Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 4 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 47
Vacancy Yes
some of our rooms do have ensuites or shared ensuites
Impending vacancy No
Additional Room CostsSome Rooms
Updated: 20 Jun 2018
To the amazing staff at Whareama, thank you so much for all the love and care that you showered on Dad. Your kindness has humbled our family and we so appreciate it, as did Dad. What you do everyday is truly incredible so thank you. - Daughter of a Whareama Resident

We want to thank you all for the outstanding care Mum received, we appreciate everything you did to make her comfortable - the compassion you showed not only to her, but to the whole family. The little things you did were very special and something we will always remember. What a great team! - Family of a Whareama Resident

Thank you for keeping us informed about our Grandparents progress. It's hard when you live so far away, but knowing they were in good hands helped us get through each day. You are Angels from heaven and do an incredible job. - Grandchildren of Whareama Residents

Please accept my sincere thanks for the professional and compassionate care you gave my father. He was only with you for a short while, but you made such a difference at a difficult time. - Son of a Whareama Resident
Updated: 3 May 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes Whareama is a combined Rest Home and Hospital facility therefore we have a Registered Nurse on duty 24 hours a day, 7 days a week.
Healthcare Assistants/Caregivers Yes All our HealthCare Assistants are trained and have either completed or are enrolled to complete a certificate in residential care
Physiotherapist Yes Qualified Physiotherapist Tuesdays and Thursdays.
Diversional Therapist Yes We have two Diversional Therapists
Hairdresser Yes Monday to Tuesday and the occasional Wednesday.
Podiatrist Yes Our Podiatrist visits monthly
Dietitian Yes Oceania employs it's own Dietican
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes We are privileged to have our own Chaplain and also a Church Service every Sunday
Other Personnel Yes We have some wonderful Volunteers to help out on a daily basis
Updated: 4 May 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stomal Therapist Yes
Stroke Rehabilitation Yes
Gerontological Care Yes
Clinical Manager Yes
Updated: 3 May 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes we provide hospital level and Rest Home level respite care and carer support
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 3 May 2018
Under 65 yrs with Disability Yes hospital level care for under 65 yrs is availabe at Whareama
Palliative Care Contract No We work closely with Hospice Nelson with shared care. This depends on room availablity at the time.
Whanau Room Yes A Whanau room is available with kitchenette, bathroom/shower which visitors are welcome to use
Rooms (Single) Yes
Rooms (Shared) Yes
Rooms (Suit Couple) Yes some of our double rooms are suitable for couples
Ensuite Yes Some rooms have single or shared ensuite facilities.
May Bring Own Furniture Yes We encourage you to personalize your room as much as possible.
Alcohol Permitted Yes "Happy Hour" is available in the main lounge at 4pm daily.
Pets In Residence Yes There is a resident cat and two fish tanks
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Residents Committee Yes All welcome with meetings held every 2 months.
Family Committee Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes We do not provide a secure environment. Behaviour will be assessed to ensure safety of the resident.
Lounges/seating areas Yes Many separate small lounges as well as the main large lounges.
Outings Yes We have our own van and provide outings and shopping trips on a weekly basis
Smokers Room Yes Designated room.
Sprinklers Yes
Audit report available Yes our last certification audit was in June 2014 and we have achieved an outstanding result with a continous improvment for quality projects in regards to falls, recreation and restraint.
Updated: 3 May 2018
Special Features
Special Features
Whareama is centrally located in the Stoke community within walking distance of shops, library, cafes, dentist, police station, churches, work and income and many more. Isel park and the Broadgreen rose gardens are within a 5 minute walk.

Updated: 3 May 2018
Interests & Activities
Interests & Activities
Our Activities programme is varied and includes outings for shopping, quizes, entertainment,various speakers, arst and crafts,church services and lot's more....
Updated: 3 May 2018
Additional Information
Additional Information
Details re Meals all our meals are prepared on site, home cooked with local ingredients
Staffing Details Registered Nurse 24hrs/day
Associated Complexes We have a Hospital facility on site. Independent living is availabe at Stoke Village-Oceania Group
Fees Details/Fees Do Not Include Fees include: Full board and lodging including meals and laundry; Assistance with your activities of daily living (hygiene needs, dressing etc); GP services; Registered Nurse Care 24 hours/day (health advise, care planning, wound care etc); Prescribed medication cover under Pharmac list; Continence products; Equipment and facilities for general use; Activities and outings; Ambulance and transport to access clinical services; Fees do not include: dry cleaning; personal toiletries; replacement and repairs of spectacles, dentures, hearing aids; private telephone rental and toll calls; insurance for residents belongings; choosing or having prescribed medication that is more expensive than the normally accepted medical treatment for the condition; specialised assessment; specialist treatment; Rehabilitation services; Premium rooms
Updated: 3 May 2018
Languages Spoken
Languages Spoken
Dutch Yes
English Yes
French Yes
German Yes
Interpreter Yes We can access these services.
Maori - Te Reo Yes
Sign Language Yes one staff member competent in sign language
Updated: 3 May 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Whareama began with a concept of Bishop Hulme- Moir in 1957. The Neale family home was donated to the Anglicans, with Government funding for the buildings and grounds.
Inter denominational Yes
Roman Catholic Yes Will visit on request.
Updated: 3 May 2018
Public Transport 0.50 km
Shops   shops and supermarkerts are 50m away
Parks 0.50 km Isel Park and Broadgreen rose gardens.
Library   the Stoke library is just across the road
Updated: 3 May 2018
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes We provide the "Oceania Certificate in Residential Care" to all our Health Care Staff
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 3 May 2018