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Whangārei Park Village - Metlifecare Care Home

At a glance
Whangārei Park Village - Metlifecare Care Home
Rest Home
15 Sutton Close
Whangarei 0110
Postal Address
Same as above
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View Email Address
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Metlifecare - 0800 909 303
Village Manager
Keryn Thornton - 09 438 1099
Nurse Manager
Keryn Thornton - 09 438 1099
Other services
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Care at Metlifecare is deeply personal and always personalised.

Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.

We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.

Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.

The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.

Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care


With views of the western hills, Whangārei Park Village has a peaceful outlook over its own ‘village green’ fringed with beautiful mature trees which are visited by native birds.

Rest Home is staffed with professional registered nurses 24 hours a day, and caregivers who are trained to meet individual, special needs. Whangārei Park Village's own doctor visits regularly. There are several lounges which visitors and residents can use.

Visitors are welcome, and residents are encouraged to make the rooms their own, with personal furniture, pictures, mementos and television sets.

Also on-site we offer Hospital Care, Dementia Care as well as Villas for independent living.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 25 Oct 2012

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 35
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $20.00/day up to $45.00/day as at 10 Jul 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes

Updated: 22 Jul 2024

All your staff without exception have welcomed her so warmly and been very patient as she adjusts to her new environment.The care that is being given to her wound is wonderful.
I am very very grateful. You are all wonderful and to be congratulated for the wonderful atmosphere that prevails at Whangārei Park Village

Updated: 19 Sep 2022

Type Hours Per Week Status Details
Registered Nurse Yes We employ 10 Registered Nurses with varied Nursing back grounds.
Healthcare Assistants/Caregivers Yes Our care givers undergo robust training and many have either completed or are untaking the ACE training program.
Physiotherapist Yes
Occupational Therapist Negotiable
Social Worker (on site) Negotiable
Diversional Therapist Yes
Activities Co-ordinator Yes We have activities coordinators in each area of care providing a varied and entertaining program taylored to each appropriate level of care.
Hairdresser Yes
Podiatrist Yes
Dietitian Negotiable
Accredited Visitors Negotiable
Kaumatua Yes
Chaplain/Spiritual Advisor Yes We have an onsite chaplain who ensures that Christian faith is reflected in every aspect of our work, encouraging the elderly on their faith journey and presenting faith in positive ways.
Other Personnel Yes We have a fantastic groundsman gardener who keeps the grounds looking spectacular and a maintenance manager who ensures our buildings and equipment are safe and compliant.

Updated: 22 Nov 2018

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes stephanie.ducrot@metlifecare.co.nz
Carer Support Yes stephanie.ducrot@metlifecare.co.nz
Other Short Stay Programme Yes stephanie.ducrot@metlifecare.co.nz
Private Paying Yes stephanie.ducrot@metlifecare.co.nz

Updated: 19 Sep 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.