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Wendover Retirement Village

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At a glance
Vacancy
Yes
Name
Wendover Retirement Village
Category
Rest Home Care
Address
33 Erica St
Papanui
North West
Christchurch
Postal Address
33 Erica Street, Papanui
DHB
Canterbury
Phone
(03) 352 6089
Fax
(03) 352 6089
Email
View Email Address
Web
Visit Website
Personnel
Manager
Ivor Dee - 03 352 6089
Owner
Arvida Group Limited
Other services
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Description
Moving into a rest home may not have been on your bucket list but here at Wendover we can offer companionship, security and peace of mind - not to mention the great food and friendly staff! You can relax knowing that your Mum or Dad will always be warm, safe and well cared for.

Come and have a look around and see for yourself. Our home is smaller than a lot of other facilities but we see that as a benefit. All the staff know all the residents and all the residents know all the staff.

We are located in a quiet and tranquil setting with an outlook over the nearby Erica Reserve with its attractive native plants and birds, a peaceful stream and lake.

Wendover is built to maximise the sun and is warm and inviting.

We respect the individuality of our residents and can provide you with as much or as little support as you require.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 2 Nov 2016
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care43
Long term vacancyYes
Short term vacancyYes
We have rooms available that do not have premiums added. Please give us a call if you are looking for quality care for your Mum, Dad, Aunt, Uncle, neighbour. Wendover Rest Home is a cheerful, friendly place with professional, caring staff who have enjoyed working at the home for many years. They enjoy joking and laughing with the residents and are among the most caring people you will find. Wendover Village is a small rest home in the heart of Papanui in Christchurch. We are a smaller, older style home with delicious home cooked food and a cosy atmosphere.
Impending vacancyYes
Updated: 18 Aug 2017
Testimonials
Testimonials
11 March 2017.
"Mrs G is enjoying her time at Wendover and is feeling very welcomed.
Mrs A (granddaughter) appreciates the warm welcome and support given to her grandmother and her family. The staff are like extended family and made the transition from the family home as smooth as possible. Thank you."

"When I came in here I thought I was going to be miserable, but its the exact opposite, I feel better than I have for ages, the staff are fantastic, the activities are there if I want them and I have a new lease on life. My recommendation is don't wait, come and visit today and have a chat to me."Wendover Rest Home resident June 2016

Updated: 16 Mar 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist No The Papanui Physiotherapist visits when requested.
Diversional Therapist No A full programme is available for those wishing to join in the fun. The programme is changed monthly and each month has a theme. We welcome ideas. The programme is emailed out to families each month so everyone knows what it happening.
Activities Co-ordinator Yes
Hairdresser Yes Chris Coll our hairdresser has been visiting Wendover on a Tuesday for many years. She has a magic touch and our residents love her visits - many of our ladies visit weekly for a touch of luxury.
Podiatrist Yes Erica Whitman our podiatrist visits six weekly for this much needed and appreciated service.
Dietitian Yes Our new Menu introduced in November is being mostly enjoy (the shrimp cocktail was not popular!) however the other fabulous dishes are going down a treat. A combination of traditional and more modern tastes are available.
Chaplain/Spiritual Advisor Yes Church services are held every week.
Other Personnel Yes The garden at Wendover is a delight, Lance our gardener keeps the place in tip top shape. The roses are all out and blooming thanks to the pruning skills of volunteer Geoffrey. Its worth the trip just to look at the white roses lining our driveway.
Updated: 15 Dec 2016
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Wound Care Yes Available as required
Diabetic Care Yes
Continence Advisor Yes Available
Infection Control Yes
Clinical Manager Yes
Updated: 2 Nov 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Only one room left for respite care at present
Carer Support Yes We provide carer support subject to bed availability
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes If there is availability
Updated: 2 Nov 2016
Features
Features
FeatureStatusDetails
Day Care Yes Come along and join in our exercise programme. Elderberries Club held once a month where the local community is invited in
Primary Health Funded Short Term Care Yes
Rooms (Single) Yes All our rooms are singles, most with ensuites.
Ensuite Yes Most rooms have full ensuites. Some rooms have a handbasin only.
May Bring Own Furniture Yes Residents are encouraged to bring to Wendover any items, including furniture, to help make their rooms more personal to them.
Alcohol Permitted Yes
Pets In Residence Yes Would love to have a furry friend or two. None at present
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes Limited wi-fi is available throughout Wendover. Skype contact available by appointment. Just arrange a time and residents can talk to anyone arrange NZ or overseas.
Residents Committee Yes
Newsletter Yes Three monthly, available by either email or post. Email only those overseas
Confused Residents Yes Those who have been assessed as suitable for Rest Home Care.
Lounges/seating areas Yes We have two large lounges and each has a wonderful view into the Erica Reserve with its beautiful native plants and birds. There are several seating areas in the garden.
Outings Yes We organise trips for residents, to the libary, shopping malls, or sightseeing in Wendover's van several times a week.
Smoking Permitted Yes While Wendover has a no smoking policy, Residents who wish to do so may smoke outside in the designated areas.
Sprinklers Yes Wendover is fully compliant with the new fire Regulations with a brand new Fire Protection System.
Audit report available Yes
Updated: 2 Nov 2016
Special Features
Special Features
Wendover Retirement Village is owned and operated by the Arvida Group and is a medium sized retirement village which includes 11 serviced studio units and a 43 bed rest home.

The Manager Julie is supported by a great team of experienced and friendly staff who provide great care. Visitors say that Wendover has a great feel about the place, friendly, homely, clean and calm.

Residents are treated with kindness, respect and dignity while encouraging and supporting them in maintaining their independence. To enable all residents to fulfil their physical, psychological, social, cultural and spiritual needs

Wendover has so much to offer our residents;
We are located in a quiet and tranquil setting with an outlook over the beautiful Erica Reserve with its native plants and birds

Wendover was built to maximise the sun so its warm and cosy for our residents

The garden is quiet and offers a beautiful outlook to the Erica Reserve. There are a number of seating areas for residents to enjoy this environment

We respect our residents individuality and provide as little or as much support as you require to meet your changing needs.

Wendover Retirement Village engages a Diversional Therapist, with support of our care staff they run a varied activities programme to meet the differing capabilities and interests of our residents.


Updated: 2 Nov 2016
Interests & Activities
Interests & Activities
Wendover Retirement Village engages a Diversional Therapist, with support of our care staff they run a varied activities programme to meet the differing capabilities and interests of our residents.

Regular activities include:
Hand crafts (painting, flower arranging, card making)
Housie
Musical entertainment
Large screen ‘old time’ movies
Exercises
Games & quizzes
Newspaper readings
Theme days
Happy hour (5:00pm -5:30pm)
Trips– in the van twice weekly, sightseeing or shopping.
Updated: 2 Nov 2016
Additional Information
Additional Information
TopicDetails
Details re Meals The Menu is designed by our Dietitician and is based on a four weekly revolving menu to ensure a variety of food is served. The menu is a combination of traditional meals and new tastes - nost like in most homes Breakfast can be delivered to your room, or you may have it in the dining room.
Staffing Details Wendover provides 24 hour care. We have an experienced team who are dedicated to providng a safe, warm and caring environment for our residents. Our caregiving staff are all well trained, most have been working at Wendover for many years.
Fees Details/Fees Do Not Include
Updated: 2 Nov 2016
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Sri Lankan Yes
Thai Yes
Updated: 2 Nov 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Presbyterian Yes
Roman Catholic Yes Services weekly
(Other comments) No We welcome all Residents to Wendover. We encourge each Resident to continue to exercise their personal choices.
Updated: 2 Nov 2016
Distances
Distances
LocationDistanceDetails
Public Transport 2.00 km Bus runs from Papanui Road
Shops   A short walk to Northlands Mall or the shops on Papanui Road. Two of our current residents ride their electric scooters back and forward.
Mall 1.00 km Close by Northlands Mall and five minutes drive to Merivale or Bishopdale Malls. We are in the centre of Papanui
Parks 0.00 km Over the fence! Tauntan PArk is a delightful five minute stroll at any time.
Library 2.00 km Papanui Library close by
Updated: 2 Nov 2016
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Care Association New Zealand Yes Receive information and advise from CANZ on a monthly basis.
CareerForce Yes Several staff completing New Zealand Certificates
National Certificate in Diversional Therapy Yes Two staff are working on this qualification
New Zealand Aged Care Association (NZACA) Yes Attend Annual Conference and regular Seminars
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes Three years accreditation achieved.
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Silver Rainbow Seal Yes Training completed in November 2016
Care Association New Zealand CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA) Silver Rainbow Seal
Updated: 11 Jan 2017

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