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Wendover Retirement Village

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Wendover Retirement Village
Rest Home Care
33 Erica Street
Christchurch 8053
(03) 352 6089
(03) 352 6089
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Symone Bruhns - 03 352 6089
Arvida Group - 0800 278 432
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Moving into a rest home may not have been on your bucket list but here at Wendover we offer companionship, security and peace of mind. Our staff are professional and caring. You can relax knowing that your Mum or Dad will always be warm, safe and well cared for.
We also have a wonderful Cook who enjoys making a variety of delicious meals for our residents.

We are happy for you to come and have a look around and see for yourself. Our home is smaller than a lot of other facilities but we see that as a benefit as we have a warm, friendly, homely feel. We have staff that have been at Wendover for many years. They know all the residents and the residents know all the staff.

We are located in a quiet and tranquil setting with an outlook over the nearby Erica Reserve with its attractive native plants and birds, a peaceful stream and lake.

Wendover is built to maximise the sun and is warm and inviting.

We respect the individuality of our residents and can provide you with as much or as little support as you require.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 13 Oct 2017
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 7
Vacancy No
Impending vacancy No
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 19 Jul 2019
11 March 2017.
"Mrs G is enjoying her time at Wendover and is feeling very welcomed.
Mrs A (granddaughter) appreciates the warm welcome and support given to her grandmother and her family. The staff are like extended family and made the transition from the family home as smooth as possible. Thank you."

"When I came in here I thought I was going to be miserable, but its the exact opposite, I feel better than I have for ages, the staff are fantastic, the activities are there if I want them and I have a new lease on life. My recommendation is don't wait, come and visit today and have a chat to me."Wendover Rest Home resident June 2016

Updated: 16 Mar 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes We have a physiotherapist who visits weekly
Activities Co-ordinator Yes Our Activities Co-ordinator puts in a lot of effort to provide an interesting and varied programme. Each month the programme is updated and the residents are given a copy each. A copy of the programme is emailed to residents relatives.
Hairdresser Yes Chris Coll our hairdresser has been visiting Wendover on a Tuesday for many years. She has a magic touch and our residents love her visits - many of our ladies visit weekly for a touch of luxury.
Podiatrist Yes Our podiatrist visits six weekly for this much needed and appreciated service.
Dietitian Yes Our menu at Wendover offers a combination of traditional and more modern tastes. Our Kitchen Manager makes delicious meals and our residents enjoy the variety of morning and afternoon teas offered.
Chaplain/Spiritual Advisor Yes Church services are held every week.
Other Personnel Yes The garden at Wendover is a delight as we have gardeners who take great pride in their work. They work hard to have it looking wonderful.
Updated: 21 Dec 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Wound Care Yes Available as required
Diabetic Care Yes
Continence Advice Yes Available
Infection Control Yes
Clinical Management Yes
Updated: 2 Nov 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes We provide carer support subject to bed availability
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes If there is availability
Updated: 21 Dec 2018
May Bring Own Furniture Yes Residents are encouraged to bring to Wendover any items, including furniture, to help make their rooms more personal to them.
Single Rooms Yes All our rooms are singles, most with ensuites.
Ensuite Yes Most rooms have full ensuites. Some rooms have a handbasin only.
Alcohol Permitted Yes
Pets In Residence Yes We have a fish tank in one of our lounges.
Negotiate To Bring Own Pet Yes You are free to discuss with the Manager about your own pet
Phone Access In Own Room Yes
Wifi Yes Wi-fi is available throughout Wendover. Skype contact available by appointment. Just arrange a time and residents can talk to anyone arrange NZ or overseas.
Lounges/seating areas Yes We have two large lounges and each has a wonderful view into the Erica Reserve with its beautiful native plants and birds. There are several seating areas in the garden.
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes You are very welcome to come along and join Wendover for the day.
Outings Yes We organise trips for residents, to the library, shopping malls, or sightseeing in Wendover's van regularly.
Residents Committee Yes
Newsletter Yes Three monthly, available by either email or post. Email only those overseas
Confused Residents Yes Those who have been assessed as suitable for Rest Home Care.
Smoking Permitted Yes While Wendover has a no smoking policy, Residents who wish to do so may smoke outside in the designated areas.
Updated: 21 Dec 2018
Special Features
Special Features
Wendover Retirement Village is owned and operated by the Arvida Group and is a medium sized retirement village which includes 11 serviced studio units and a 43 bed rest home.

The Manager Symone is a very experienced care facility manager and is supported by a great team of experienced and friendly staff who provide excellent care. Visitors say that Wendover has a great feel about the place, friendly, homely, clean and calm.

Residents are treated with kindness, respect and dignity while encouraging and supporting them in maintaining their independence. To enable all residents to fulfil their physical, psychological, social, cultural and spiritual needs

Wendover has so much to offer our residents;
We are located in a quiet and tranquil setting with an outlook over the beautiful Erica Reserve with its native plants and birds

Wendover was built to maximise the sun so its warm and cosy for our residents

The garden is quiet and offers a beautiful outlook to the Erica Reserve. There are a number of seating areas for residents to enjoy this environment

We respect our residents individuality and provide as little or as much support as you require to meet your changing needs.

Wendover Retirement Village engages a Diversional Therapist, with support of our care staff they run a varied activities programme to meet the differing capabilities and interests of our residents.

Updated: 13 Feb 2018
Interests & Activities
Interests & Activities
Wendover Retirement Village engages a Diversional Therapist, with support of our care staff they run a varied activities programme to meet the differing capabilities and interests of our residents.

Regular activities include:
Hand crafts (painting, flower arranging, card making)
Musical entertainment
Large screen ‘old time’ movies
Sky TV
Games & quizzes
Newspaper readings
Theme days
Happy hour Fridays 3pm - 5pm
Trips– in the van weekly,sightseeing, library trips etc
Updated: 21 Dec 2018
Additional Information
Additional Information
Details about Meals The Menu is designed by our Dietitian and is based on a four weekly revolving menu to ensure a variety of food is served. The menu is a combination of traditional meals and new tastes - just like in most homes. Breakfast can be delivered to your room, or you may have it in the dining room.
Staffing Qualifications and Details Wendover provides 24 hour care. We have an experienced team who are dedicated to providng a safe, warm and caring environment for our residents. Our caregiving staff are all well trained, caring people who have been working at Wendover for many years.
Updated: 21 Dec 2018
Languages Spoken
Languages Spoken
English Yes
Sri Lankan Yes
Thai Yes
Updated: 2 Nov 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Presbyterian Yes
Roman Catholic Yes Services weekly
(Other comments) No We welcome all Residents to Wendover. We encourge each Resident to continue to exercise their personal choices.
Updated: 2 Nov 2016
Public Transport 2.00 km Bus runs from Papanui Road
Shops   A short walk to Northlands Mall or the shops on Papanui Road. Two of our current residents ride their electric scooters back and forward.
Mall 1.00 km Close by Northlands Mall and five minutes drive to Merivale or Bishopdale Malls. We are in the centre of Papanui
Parks 0.00 km Very close to Wendover is Tauntan Park is a delightful five minute stroll at any time.
Library 2.00 km Papanui Library close by
Updated: 13 Feb 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Care Association New Zealand Yes Receive information and advise from CANZ on a monthly basis.
CareerForce Yes Several staff completing New Zealand Certificates
National Certificate in Diversional Therapy Yes Two staff are working on this qualification
New Zealand Aged Care Association (NZACA) Yes Attend Annual Conference and regular Seminars
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes Three years accreditation achieved.
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Silver Rainbow Seal Yes Training completed in November 2016
Care Association New Zealand CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA) Silver Rainbow Seal
Updated: 11 Jan 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.