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Ultimate Care Greytown

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At a glance
Ultimate Care Greytown
Rest Home Care
186 East Street
South Wairarapa
Postal Address
P.O.Box 105 Greytown 5742
(06) 304 8041
(06) 304 8357
View Email Address
Wilhelmina Mentz - 0272202017
Ultimate Care Group - 04 477 9358
Other services
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Ultimate Care Greytown is situated on a quiet road, close to all the local amenities. It’s a small facility that really is a huge part of the community with lots of activities and integration with the locals. Even the community medical centre is located next door.

With gardens on all sides, our rest home specialises in palliative care and nothing is too much trouble for our staff when looking after our residents. With a homely feel, the facility provides access to a registered nurse 24 hours a day, 365 days a year, along with an excellent activities programme and lovely meals.

Facility Manager Wilhelmina Mentz says, "The whole team is focused on giving our residents the very best in care. Staff here will bend over backwards to assist families and their loved ones – nothing is too much trouble. We offer 24 hour emergency support, nursing care and most importantly, companionship."
Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 7 Jan 2016
Bed and Vacancy Details
Approximate number of beds at this level of care12
Updated: 11 Apr 2017
Ulitmate Care Greytown has provided excellent care to our Mum, thankyou for providing a lovely home for her. Thankyou to the staff for being so caring
- Janet S.
Updated: 7 Jan 2016
TypeHours Per WeekStatusDetails
Registered Nurse Yes 24 hour 7 days per week service
Enrolled Nurse Yes Enrolled Nurses support our registered nursing staff
Healthcare Assistants/Caregivers Yes Experienced caregiving staff with a passion for the local community
Physiotherapist Yes Through our referral system with GP's. We have a medical centre on-site that has a Physiotherapist based there.
Occupational Therapist Yes Available through the referral system through GP's and the Wairarapa DHB.
Own Social Worker Yes Supported by the DHB - community based independent Social Worker available as required
Diversional Therapist 30 Yes Yes - a varied activities program to engage our residents
Activities Co-ordinator Yes Supporting our Diversional Therapist
Hairdresser Yes Yes - our hairdresser visits fortnight and our administration team manage bookings for yous
Podiatrist Yes We have a scheduled podiatry clinic every month
Dietitian Yes Yes we can arrange specific dietician consultations. Our menu has been developed in conjunction with our dietician and provides variety and comfort
Accredited Visitors Yes Yes - for example we have a Gold Labrador who visits us on a regular basis. We encourage community visits from the local schools and clubs. We even had the All Blacks visit us before they left for their successful rugby world cup tour in 2015.
Kaumatua Yes Available upon request
Chaplain/Spiritual Advisor Yes We have a church service for various denominations through the local church minister
Other Personnel Yes Support from our National Office in Wellington, Regional Manager visits regularly, onsite administrator, household staff 7 days a week
Updated: 11 Apr 2017
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Please enquire about our Palliative Care services - we specialise in this care for the wider Wairarapa community. We can ensure this care is provided locally
Oxygen Management Yes Oxygen Concentrators can be managed - must be supplied with the resident
Surgical Followup Yes We have a Health Recovery Programme contract in place with Wairarapa DHB. 10 day maximum stay if eligible to utilise this service.
Wound Care Yes Through our Community Wound Care Nurse on requesr
Diabetic Care Yes We can engage the services of our dietitian to arrange a special care plan. We have strong links with the DHB diabetic team to manage every individual need
Continence Advisor Yes We provide full continence assessments in house
Infection Control Yes We are very proud of our high standards which meet the HDC safety audit programme
Gerontological Care Yes Yes - its our core compentency
Clinical Manager Yes In conjunction with our Facility Manager
Updated: 7 Jan 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Please enquire about availablity for respite services
Carer Support Yes Yes we can help with your short stay needs - we are happy to discuss the options with you
Subsidised Yes Yes - our contract provides for payment to be via the DHB subsidised service
Private Paying Yes Yes we can provide private paying services for you
Booking can be made in advance Yes Absolutely - we know how important it is for family to be able to plan in advance
Updated: 7 Jan 2016
Under 65 yrs with Disability Yes We determine eligibility on a case by case basis - please call and discuss your needs with us
Day Care Yes We provide a great Day Care programme which is attended by a number of members of the community wishing to join the residents at Ultimate Care Greytown in their daily actitives programme
Palliative Care Contract Yes Yes - we can provide Palliative services for you in the Wairarapa without you needing to look at services in neighbouring Wellington
Whanau Room No We have the facility to provide you with a private room at any time
Rooms (Single) Yes Yes all our rooms provide single occupancy, we have some Superior suites with kitchenettes and ensuite, including shower, available as well
Rooms (Shared) Yes Some of our larger Superior suites could have the capability to provide shared accommodation
Rooms (Suit Couple) Yes Some of our larger Superior suites could have the capability to provide double occupancy
Ensuite Yes 2 of our single rooms have an ensuite toilet, plus we have 8 Superior suites with a kitchenette and ensuite with shower
May Bring Own Furniture Yes We can discuss with you the options to bring some of your own furniture with you
Alcohol Permitted Yes We do have a "Happy Hour" for residents on a regular basis
Pets In Residence No We do get some regular visits from our neighbouring cats
Negotiate To Bring Own Pet Yes Please have a chat with us if you are interested in bringing a pet with you - we will assess all requests on a case by case basis
Phone Access In Own Room Yes We have a cordless phone which available for residents in each wing.
Wifi Yes We can arrange wifi access for you if required
Resident can adjust heating in own room Yes If required this is actioned by staff to ensure we meet our health & safety requirements
Residents Committee Yes This is run with the help of the Acititives Officer. Resident's have regular meetings and often have ideas on fund raising and any special events they may wish to attend or participate in
Family Committee No We welcome any feedback and discussions with family at any time
Newsletter Yes A monthly newsletter is produced by our activities team to keep you up to date on the Greytown happenings
Policy for management of challenging behaviour Yes Ultimate Care Group provide comprehensive policy and procedure to ensure our residents, family, visitors and staff are safe
Confused Residents Yes We can assess the needs of each resident to ensure we can provide the level of care they need
Lounges/seating areas Yes We have two lounges one in the Rest Home and another in the Hospital
Outings Yes These are orgainsied on a regular bases, visits to concerts, out for lunch, & shopping to name a few
Rural Setting Yes Beautiful rural town, set on a quiet road parallel to the main street, with views of the park
Smokers Room No We are a smokefree facility - however can accommodate smoking outside
Smoking Permitted Yes We are a smokefree facility - however can accommodate smoking outside
Semi-Secure Yes We have comprehensive fencing around our facility, however it is not a fully secure site for people who need to be in a secured area
Sprinklers Yes Throughout the whole facility as per the appropriate fire regulations
Audit report available No Please visit our website www.ultimatecare.co.nz and click on Greytown to see all our details including our latest MoH audit report
Updated: 7 Jan 2016
Special Features
We are a small 33 bed facility located at the south end of Greytown,close to Greytown Village and Martinborough valley of wines.
Adjacent to the medical centre with access to the GP, physiotherapy and other medical services.
Updated: 7 Jan 2016
Interests & Activities
Whatever a persons interests are or have been, Ultimate Care Greytown aims to maintain & promote these for each individual. We have a qualified Diversional Therapist.

* Our Activity Programme continues with a variety of community and home events. Outings for lunch, musical, town shopping continues to be popular.
* Advocate is available at any time.
* Age Concern visit us regulary
* Alzheimer's Society is only a phonecall away
* Art is included in our activities programme
* Big print books are available through the local library
* Bingo is a regular hit with all our residents
* The Blind Foundation is happy to visit anytime upon appointment being made
* We support the local community Bowls club
* Everyone has the option for Breakfast in Bed
* Our Canine Friend is the lovely golden Lab who visits regularly
* Our Activities team are great Card sharks!
* We have a digital camera available at any time
* Our hospital residents have fully electric beds to help with their care needs
* Entertainers visit on a regular basis
* Jigsaw's are on the go all the time
* We have a small library and we welcome any new books
* Our Minibus is shared with our sister facility in Masterton - Lansdowne Court
* Newspaper reading daily so we all keep up to date
* Beautiful Roses adorn our gardens
* Vegetarian food options are available upon request
* Parkisnons Society can come and visit upon appointment
* Regular parties including Easter, mid winter christmas, Melbourne Cup day, and of course Christmas time
Updated: 7 Jan 2016
Additional Information
Details re Meals Our menu is reviewed regularly and is change for summer and winter. Our dietician ensures we provide a balanced diet and meet the needs of all our residents. Special diets can be accommodated
Staffing Details Our care staff pride themselves on providing exceptional care and quality support. We have 24 hour a day / 7 days a week Registered Nursing on site, and a full compliment of care staff, household staff and a great kitchen team. Our administration team is managed by our Facility Manager, who in conjunction with our Clinical Services Manager, ensure a well run and safe facility for all
Associated Complexes We are a part of the Ultimate Care Group - specialist in providing residential aged care services. Please visit www.ultimatecare.co.nz to read more about us
Fees Details/Fees Do Not Include We provide fully subsidised services and can accommodate private paying residents too. We are happy to site down and discuss the fee structure and any additional charges so you have a complete understanding of the care services and associated costs
Updated: 7 Jan 2016
Languages Spoken
Chinese dialect Yes
Cook Island Yes
Deaf Blind Sign Language Yes We can arrange for the local sign language support group to visit
English Yes
Filipino Yes
French Yes
German Yes
Interpreter Yes We can arrange an interpreter as required
Maori - Te Reo Yes
Other Information Yes We are happy to accommodate different ethnicities
Updated: 7 Jan 2016
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Inter denominational Yes We have a local church who can provide different denomination services
Non denominational Yes We respect the religious rights of all our residents
Updated: 7 Jan 2016
Shops 1.00 km Very close to the local shops
Parks 0.10 km A park is on our doorstep!
Library   We have a small library in house, but also arrange library visits
Updated: 7 Jan 2016
Credentials & Membership
Credentials & MembershipStatusDetails
Eldernet Subscription Bronze Yes
CareerForce No Yes - we encourage all staff to train on specialist aged care programmes
National Certificate in Diversional Therapy Yes Our DT has her certificate and over a decade of experience
National Certificate in Support of the Older Person (not available after Dec 2010) Yes A number of our long term caring staff hold this qualification
New Zealand Aged Care Association (NZACA) Yes Ultimate Care Group is a large operator and member of the NZACA
Rest Home MOH Audit Report Available. Yes Please visit our website www.ultimatecare.co.nz and you will find all our details and a link to our MoH Audit reports
Other details Yes We provide in house training to all levels of staff as part of the ongoing learning and development programme promoted within the group
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 7 Jan 2016