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Ross Home (a Presbyterian Support Otago Enliven home)

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At a glance
Vacancy
Yes
Name
Ross Home (a Presbyterian Support Otago Enliven home)
Category
Rest Home
Address
360 North Road
North East Valley
Dunedin 9010
Postal Address
Same as above
Region
Southern (Otago)
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Margaret Pearce - 03 473 0029
Owner
Presbyterian Support Otago - 03 477 7115
Other services
Photos
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Living at Ross Home means you can entertain your visitors at Ross Café; take part in a wide range of activities always on offer, and where you are encouraged to continue making those community connections you've always had.

Ross Home is a Presbyterian Support Otago Enliven home where staff and volunteers work alongside you and your family to achieve those things that are important to you.

Situated in Dunedin's North East Valley, you will find life at Ross Home makes for happier, healthier living, no matter what your age. A sense of community; friends, family and whanau; giving and receiving; making decisions for yourself; and most of all, practical support when you need it.

Give Ross Home Manager Margaret Pearce a call on 03 473 0029 and come as see for yourself why an Enliven home is the right choice when seeking rest home, hospital, dementia and independent living options.

Enliven - Vaccination Policy
In line with Government requirements and PSO’s commitment to health and safety, all Enliven staff and volunteers are fully vaccinated. We would prefer that all residents are vaccinated, and we can facilitate this for those who are not yet vaccinated.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 30 Apr 2014
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 40
Vacancy Yes
7
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $25.00/day up to $40.00/day as at 21 Mar 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 Mar 2024
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Ross Home has Registered Nurse coverage 24 hours a day, seven days a week. The Manager is a RN and holds a current annual Practising Certificate
Enrolled Nurse Yes
Physiotherapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes
Accredited Visitors Yes Ross can access Accredited Aged Concern volunteer visitors, however, Ross has it's own experienced volunteer team to assist where and when needed
Chaplain/Spiritual Advisor Yes Ross has its own Chaplain but also welcomes visiting Chaplains from the community
Updated: 15 Jul 2010
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Clinical Management Yes Unit Nurse Manager
Updated: 15 Jul 2010
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes Adjoining rooms with shared ensuite
Ensuite Yes Shared ensuites
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes By arrangement
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Outdoor area available for smokers
Semi-Secure Yes Locked at night
Updated: 15 Jul 2010
Special Features
Special Features
Ross Home is an integral part of Dunedin's North East Valley and a highly sought-after home for older people seeking residential care.

The exceedingly high standard of meals is always commented on by residents and visitors alike, and Ross Cafe, just inside the main doors to the attractive premises, is a popular place to catch up with family and friends.

All Enliven residences have a policy of valuing the lives of older people, and this is reflected in the many services and facilities offered.

Ross Home is purpose-built and maintained to a high level, and residents have plenty of room in which to enjoy the wide range of activities continually available to them.

Updated: 25 May 2016
Interests & Activities
Interests & Activities
Maintaining regular sporting and community activity our individual residents had before moving to Ross, is encouraged. We believe residents should maintain the connection they had with their family, friends and community, and will do all we can to ensure those connections are kept.

In-house, we have an extensive activities programme that includes exercise, quiz sessions, newspaper readings, guest speakers and entertainers, and Happy Hour is a very popular event.

There is great emphasis on outings, undertaken in comfortable vans, with events ranging from concerts to garden visits.

Some residents prefer to undertake hobbies and interests privately, or on a one-to-one basis, and we are happy to accommodate them.
Updated: 15 Jul 2010
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Details are discussed at initial meetings
Staffing qualifications and details All Enliven homes have multi-disciplinary teams with staff focused on providing respectful, quality care to residents.
Details about meals All reasonable steps are taken to ensure residents have their food preferences respected. A dietician oversees the nutritional value of every meal and our highly experienced cooks create attractive meals from in-house commercial kitchens.
Associated Complexes Elmslie House, Ranui, Holmdene, Iona,St Andrews, Taieri Court, Aspiring Enliven Care Centre, Wanaka Retirement Village, Ranui Court Retirement Village, Columba Court Retirement Village and Enliven day activity programmes.
Updated: 25 May 2016
Languages Spoken
Languages Spoken
Language Status Details
Other Information Yes English is spoken at all Enliven homes. In some cases staff are able to converse in other languages.
Updated: 25 May 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes Enliven homes and hospitals are non-denominational. Church services are held by visiting Chaplains and residents are encouraged to continue their religious affilliations out in the community.
Updated: 25 May 2016
Distances
Distances
Location Distance Details
Public Transport 0.00 Km Buses pass the front door of Ross on a regular basis, and taxis can be arranged.
Shops 2.00 Km The North East Valley shopping centre is about 2km away but there are several dairies inbetween.
Mall 0.00 Km
Parks Nearby
Library Nearby
Updated: 4 Oct 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Home and Community Health Association Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Home and Community Health Association Aged Care Association New Zealand (ACA)
Updated: 20 Apr 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.