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Bupa Remuera Care Home - Elderly Care
At a glance
- Vacancy
- No
- Name
- Bupa Remuera Care Home
- Category
- Rest Home Care
- Address
- 10 Gerard Way
Meadowbank
East
Auckland - Postal Address
- 29/10 Gerard Way, Meadowbank, Auckland 1072
- DHB
- Auckland
- Phone
- (09) 521 1262
- Fax
- (09) 528 7193
- Mobile
- 0272228158
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Penny Dine - (09) 521 1262
- Owner
- Bupa Care Services - 0800 60 80 99
Other services
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 Remuera Care Home |
Reviews
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Remuera Care is everything a rest-home should be
My grandmother spent the last 21 months of her life at Remuera Care having the most wonderful time. We only wished we had been able to pursuade her to move in a year earlier. On Monday she had balloon tennis, arts and crafts and current events/general knowledge quizzes, On Tuesday there was a bus trip, Wednesday was hair day and baking, Thursday was a long bus trip and scrabble club, Friday was Mah-jong club, Saturday was arts and crafts and if she was interested in what was on, a movie and ice-cream. There were regular visits from music groups and friendly animals. There were pamper days with facials and pedicures. We quickly learned there was no point visiting nana during the week - she was too busy and wanted to make sure she was back home in time for the next activity on her schedule. There was a regular ice-cream trolley, and best of all according to nana - there was a glass of wine with dinner every night and once a week there was happy hour. There was also social events organised which families could come to. The rooms were massive - the size of a large living room, so plenty of space for several arm chairs, a china cabinet and most importantly for Nana, her card table. She was able to take all of her of her interests and hobbies and continue them in the secure and loving environment that Remuera Care offered. There was no time for her to be bored or decline. She was swept up by the staff and immersed into everything that was on offer and she flourished. The staff are extremely friendly and welcoming and schedule one on one time to spend with each resident. The care is very personalised and each resident is treated as an individual and as an adult, with their personalities and hobbies and interests all known and catered to by the staff. Her medical needs and dressings were all well taken care of. The meals were delicious and it was often disappointing to leave nana sitting down to a glass of wine and a delicious smelling roast meal while I had to drive home to cook dinner for my family. If you are looking for a rest home for yourself or your loved one, I cannot recommend Remuera Care highly enough. On a scale of one to ten, it scores fifteen. Don't hesitate.
Description
At Remuera Care Home, we pride ourselves on our welcoming, sociable environment – it’s relaxed and friendly, with plenty to do.
Our goal and commitment to you is to help you live the best life possible, supported physically, emotionally and socially and to be as independent as you wish.
Our range of activities and entertainment offers a relaxed opportunity to keep busy, learn new skills and to get to know others. This also includes outings in our van. You can choose to get involved in as much or as little as you like. Some residents prefer to enjoy their own company in their bedroom. We will always respect this choice.
You can be sure of individual attention from our kind staff who understand that little things make a difference. They’ll support you to make the most of life.
We make the effort to understand each person’s likes and dislikes, and we build our care around those, letting your preferences shape your day. That’s why we say, ‘Your day - your way.’
Our goal and commitment to you is to help you live the best life possible, supported physically, emotionally and socially and to be as independent as you wish.
Our range of activities and entertainment offers a relaxed opportunity to keep busy, learn new skills and to get to know others. This also includes outings in our van. You can choose to get involved in as much or as little as you like. Some residents prefer to enjoy their own company in their bedroom. We will always respect this choice.
You can be sure of individual attention from our kind staff who understand that little things make a difference. They’ll support you to make the most of life.
We make the effort to understand each person’s likes and dislikes, and we build our care around those, letting your preferences shape your day. That’s why we say, ‘Your day - your way.’
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Updated: 23 Jan 2015 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 27 |
| Vacancy | No |
| Looking for something unique? With spacious rooms with kitchenette and ensuite, light bright and ample living areas, you've got all the space you need for truly comfortable living combined with great meals, a variety of activities every day. Private Funding clients only. | |
| Impending vacancy | No - Please phone Penny 09 5211262 |
| Additional Room Costs | Yes |
| Updated: 20 Jun 2018 | |
Testimonials
| There comes a time when you need care and once accpeted, life is still pretty great. I am well looked after and happy, living here at Remuera. |
| Updated: 8 Dec 2014 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | Available by referral. | |
| Occupational Therapist | Yes | As required. | |
| Activities Co-ordinator | Yes | Our activities assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits on a regular basis and provides a great service at a reasonable price. | |
| Podiatrist | Yes | Our skilled podiatrist visits monthly or on request. | |
| Dietitian | Yes | All menus are dietitian approved. Our dietitian is available for general advice and oversees special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Church services on Fridays - or privately as requested. All denominations catered for. | |
| Other Personnel | Yes | A wide range of entertainers - Allied Health Professionals as needed. | |
| Updated: 10 Oct 2014 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and hospice to provide this care. |
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advisor | Yes | We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request. |
| Infection Control | Yes | We meet all infection control requirements. |
| Stomal Therapist | Yes | We manage resident's needs and provide a range of products with visits by community nurse specialist on request. |
| Psychiatric Care | Yes | Available under consultation. |
| Gerontological Care | Yes | Bupa prides itself on providing person-centred care. Your day is planned the way you want it. |
| Urology | Yes | We are able to manage all continence needs. |
| Clinical Manager | Yes | Our Clinical Manager has extensive experience in Aged Care. |
| Other Nursing Specialities | Yes | We make referrals for visits as required. |
| Psychologist | Yes | We make referrals for visits by community specialist as required. |
| Other Post Graduate Specialities | Yes | We make referrals for visits as required. |
| Updated: 22 Aug 2014 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. |
| Private Paying | Yes | We welcome people that are self funding or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
| Updated: 22 Aug 2014 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
| Day Care | Yes | It is possible for people to join us during the day and return home at night. |
| Whanau Room | Yes | We have areas where residents and their families can spend quiet time together. |
| Rooms (Single) | Yes | Spacious studio apartments with ensuite, full bathroom |
| Rooms (Shared) | Yes | Four doubles - suitable only for couples or family members. |
| Rooms (Suit Couple) | Yes | We have four larger rooms for this purpose. |
| Ensuite | Yes | All rooms have full private ensuite,shower and toilet. |
| May Bring Own Furniture | Yes | Residents are welcome to personalise their rooms. We understand the importance of making it feel like home. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | There is one cat residing at the Facility. |
| Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
| Resident can adjust heating in own room | Yes | Thermostatically controlled wall heating. |
| Maori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care homes residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
| Family Committee | Yes | Combined with the residents committee above. |
| Newsletter | Yes | The Care Homes Newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Lounges/seating areas | Yes | Our dining room is located downstairs where two hot meals are served daily; lunch and evening meal. A very large lounge is located upstairs - as well as cosy nooks throughout the home. |
| Outings | Yes | Three a week - short trips Mondays & Thursdays, a longer trip on Tuesday. The short trips usually take the form of a scenic drive; the longer trips may be for picnic or BBQ lunches or afternoon tea, strolls along the seaside. |
| Rural Setting | No | The village and care home have lovely cottage gardens which our residents enjoy. |
| Smoking Permitted | Yes | Smoking is permitted in the designated area. |
| Sprinklers | Yes | Remuera Care Home meets all NZ Fire Service regulations. |
| Audit report available | Yes | Audit report for the Health& Disability Standars is available on our website. Remuera Care Home is proud to achieve 3 year certification. |
| Updated: 12 Feb 2015 | ||
Special Features
| Bupa has no shareholders so all surpluses are reinvested back to our care homes. |
| Updated: 10 Oct 2014 |
Interests & Activities
| A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for peoples special interests and hobbies. It is important to us that you live your day, your way. |
| Updated: 22 Aug 2014 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details re Meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Staffing Details | Remuera meets all recommended staffing levels for residential care. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
| Fees Details/Fees Do Not Include | All of our spacious studio rooms offer Premium features, therefore there are additional costs. But please discuss this with the Facility Manager, Penny Dine | |
| Updated: 22 Aug 2014 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| Chinese | Yes | |
| Chinese dialect | Yes | |
| Cook Island | Yes | |
| Dari | Yes | |
| English | Yes | |
| Farsi (Persian) | Yes | |
| Filipino | Yes | |
| French | Yes | |
| German | Yes | |
| Interpreter | Yes | |
| Japanese | Yes | |
| Mandarin | Yes | |
| Maori - Te Reo | Yes | |
| Punjabi | Yes | |
| Rarotongan | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Other Information | Yes | Translators may be accessed as required. |
| Updated: 3 Nov 2010 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| (Other comments) | Yes | Weekly services are held for Presbyterian, Anglican and Catholic faiths. |
| Updated: 3 Nov 2010 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | Bus Stop - to Eastern Bays or Newmarket or Remuera. |
| Shops | 0.50 km | Chemist, Wine Shop, Bakery, Dairy, Doctors |
| Mall | 0.70 km | Meadowbank Shopping Mall - we visit every Monday morning. |
| Parks | 1.00 km | Lovely wetland and bird sanctuary - many residents will take a walk to this lovely area. |
| Library | 0.00 km | Mobile visit from the Remuera Library every Thursday between 2 and 3pm. |
| Updated: 22 Aug 2014 | ||
Credentials & Membership
| Credentials & Membership | Status | Details |
|---|---|---|
| CareerForce | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| Rest Home MOH Audit Report Available. | Yes | The audit is available on the Bupa website www.bupa.co.nz |
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| Updated: 14 Oct 2014 | ||
