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Rannerdale Veterans Care

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Rannerdale Veterans Care
Rest Home Care
Upper Riccarton
Rannerdale Veterans Care
59 Hansons Lane, Upper Riccarton
Christchurch 8042
(03) 348 7128
(03) 341 6418
View Email Address
Visit Website
Charmaine Diver - 0226390622
Rannerdale Trust
Clinical Manager
Rani Sobin - 0221230055
Home Care Coordinator
Liz Rodger - 0275139453
Other services
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Rannerdale Veterans Care is a not for profit organisation which shares a special relationship with the wider veteran community. This community includes those who have served in the military and / or civilian emergency services and their immediate or extended family members.

We also welcome residents, both men and women, who have not had any association with the veteran community or armed services but are keen to experience our caring ethos of compassion, commitment to care, and integrity.

Our aim is to be recognised as the leader in the care of ex-service personnel, their families and other community members who choose to reside in our home.

Rannerdale Veterans Care seeks to provide our residents with a high standard of care, in an environment which fosters excellence, commitment, professionalism and individuality, while maintaining their right to dignity, respect, privacy and choice.

We were a proud South Island Aged Advisor regional finalist in the Rest Home (over 40 bed) category in 2017 and are passionate about serving our community. We look forward to welcoming you to our home and our community.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 18 Apr 2016
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 29
Vacancy Yes
For assistance please call 022 123 0055
Impending vacancy No
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 19 May 2019
TypeHours Per WeekStatusDetails
Registered Nurse 280 Yes The residence is staffed by Registered Nurses 24 hrs a day 7 days a week. There is also a Clinical Manager or Senior Registered Nurse on call after hours including evenings, weekends and public holidays.
Nurse Practitioner 80 No We have an experienced General Manager who is a NZRN with over 20 years experience and post graduate qualifications in gerontology provides strong clinical supervision for our nursing and direct care workforce. Reporting to the GM is a Clinical Manager who provides oversight of our residential care and clinical service and further strengthens the nursing leadership within the home.
Enrolled Nurse 40 Yes We have 1 Enrolled Nurses who works Monday - Friday alongside our RNs and HCAs to provide a high standard of care.
Healthcare Assistants/Caregivers Yes Our healthcare assistants are fully trained. A majority hold a level 3 or level 4 New Zealand or National Certificate. Healthcare Assistants (HCAs) work under the direct supervision of a Registered Nurse at all times.
Physiotherapist 45 Yes A physiotherapist attends for full assessments of residents where indicated upon request and develops plans with our in-house rehab assistant and Registered Nurses. Our rehabilitation assistant has an extensive range of exercise programs and rehabilitation GYM classes are developed to individual needs. There is a fully equipped GYM on site which can be used by residents who wish to do so.
Occupational Therapist Negotiable Our Occupational Therapist visits on request and develops plans as needed.
Social Worker (on site) Yes Social workers from the CDHB support the needs or residents and their families upon referral.
Diversional Therapist 30 No Our recreation programme manager is currently completing a NZQA apprenticeship on site to become a fully qualified DT. We have robust resident recreation, rehabilitation and social engagement programs. Our program 'Active at Rannerdale' has an excellent reputation and incorporates both group activities and activities programs tailored for an individuals needs.
Activities Co-ordinator 55 Yes Our dedicated activities and rehabilitation assistants assist staff and residents with our social activities and programme delivery.
Hairdresser Yes Visits once a month.
Podiatrist Yes Visits every six weeks, or more frequently as directed by the Clinical Manager.
Dietitian Yes The dietitian is available for reviews and assessments of individual residents as requested by the Clinical Nurse Manager.
Accredited Visitors Yes GP visits twice a week.
Kaumatua Yes We are happy to assist as required on request. A local Maori church group holds a service on the first Monday of every month.
Chaplain/Spiritual Advisor Yes Available on request. Church service held every Friday.
Other Personnel 40 Yes Our Full time Nurse Educator is on hand to support staff with training needs, in-house training and orientation for new staff. We also run a NZ Nursing Council accredited competency assessment programme (CAP) for internationally qualified nurses at various time throughout the year, the candidates completing our programme are nurses with over four years of post graduate nursing experience in their original country of registration and all hold a nursing council approved qualification (BHSc) in nursing before they are accepted for placement.
Updated: 19 May 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes Oxygen therapies can be tailored for each resident's specific needs including oxygen therapy, CPAP and nebulisers.
Gastronomy/Nasogastric Management Yes We care for PEGS & NG's.
End of Life/Palliative Care Yes We provide compassionate palliative care in consultation with residents, family and the MDT, including specialist palliative services as necessary. A Palliative Clinical Nurse Specialist visits weekly for advise and support for staff, residents and family
IV Antibiotic Capability Yes Specialist IV therapy community nurses visit to support staff and administer IV therapy.
Dialysis Yes We can manage peritoneal dialysis.
Wound Care Yes Our Registered Nurses are skilled and experienced in wound care including VAC pumps and compression bandaging. Complex wound care is managed in partnership with the community based nurse specialist wound care clinic.
Diabetic Care Yes Advice & regular client teachings. Diabetes specialists are consulted on a regular basis to keep our clinical staff's practice skills up to date.
Continence Advice Yes Available as needed.
Stomal Therapy Yes We are able to care for residents with stomas. When necessary, expert advice is obtained from appropriate sources.
Stroke Rehabilitation Yes Our multidisciplinary team including physiotherapist and occupational therapist are able to provide effective stroke rehab
Tracheotomy Care Yes
Spinal Injuries Care Yes Rannerdale is an ACC contracted provider
Infection Control Yes Specialist Infection Control Nurse supports our RN staff to provide a robust infection control system.
Surgical Followup Yes Post operative multidisciplinary rehabilitation and restorative focused care.
Psychiatric Care Yes Rannerdale works closely with Life Links and accepts residents with dual physical and mental health needs.
Clinical Management Yes Our full time Clinical Nurse Manager overseas nursing care plus we provide on call duty clinical manager after hours.
Other Specialties Yes Orthopaedic rehabilitation available. We also provide low to medium level medical rehabilitation following discharge from the public hospitals.
Updated: 25 Jul 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 9 May 2015
May Bring Own Furniture Yes Negotiable - All furniture is provided
Single Rooms Yes All rooms are single, some have ensuites.
Rooms suitable for a couple Yes Our large ensuite hospital rooms in the John Masters and Jacinta Baker Wings do support couples
Ensuite Yes Some rooms have an ensuite
Alcohol Permitted Yes Contact our Clinical Nurse Manager for details We host a happy hour on a Wednesday afternoon. Residents are able to invite family and friends.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes All rooms have DDI ( direct dial in )lines and phones can be installed for a small fee. Monthly DDI line charge applies.
Wifi Yes
Resident can adjust heating in own room Yes Heating controls in rooms
Cater for under 65 yrs with Disability Yes Rannerdale works closely with LifeLinks, ACC and other health agencies in providing residential support care for persons under 65 years of age with chronic disabilities. Please our Clinical Nurse Manager for further information
Lounges/seating areas Yes Four lounges plus conservatory.
Female residents only No We accept both male and female residents
Male residents only No We accept both male and female residents
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes Rannerdale provides palliative care with a strong multidisciplinary family focused approach to care. That includes robust specialist medical support 24 hours a day
Day Programme for day stay clients Yes Rannerdale does provide Day Care funded through Ministry of Health Carer Support. We have an active Day Care programme managed by our Residents Activities staff.
Outings Yes Frequent outings
Whanau Room Yes Family / Whanau room available to be booked.
Maori Kaupapa Yes
Residents Committee Yes Meets monthly
Newsletter Yes
Policy for management of challenging behaviour Yes Our clinical team is very skilled at caring for and supporting individuals with challenging behaviour and work closely with clinical psychologist
Smoking Permitted Yes Outside designated smoking areas only.
Semi-Secure Yes
Updated: 25 Jul 2017
Special Features
Special Features
Rannerdale is proudly associated with providing care for veterans, spouses and their families and specialise particularly in care of those suffering from post traumatic stress disorder as a consequence of their time in the Services.

Rannerdale can also provide care to residents with no connection to the Services.

We have over four acres of tendered lawns and gardens with plenty of access to enable residents and their visitors to enjoy them.

Please contact us, or come for a visit without obligation.
Updated: 9 May 2015
Interests & Activities
Interests & Activities
Gardens, gardening, roses, glasshouse and workshop. Happy hour twice a week. RSA visits, cards, housie, weekly guest speakers, weekly movies on the big screen, concerts, outings, Big print books, Art, drives, travel club, Sky TV, indoor bowls, visiting other homes. Interdenominational church services. Fax machine and Email, Activity programme, BBQ, Board games, Cards, Classical Music, Cooking, Craft, Electric beds, Entertainers, Entertainment, Exercises, Internet, Jigsaw, Library, Newspaper reading.
Updated: 25 Jul 2017
Additional Information
Additional Information
Details about Meals Well balanced nutritional meals. Registered Dietitian input. Cater for special diets
Staffing Qualifications and Details Full time Nurse Manager
Associated Complexes Four beds avaliable for carer support / respite care
What's included in your fees and what's not Please see manager for a list of fees
Updated: 9 May 2015
Languages Spoken
Languages Spoken
Bengali Yes
Cantonese Yes
Chinese Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Hindi Yes
Indonesian Yes
Interpreter Yes
Malayalam Yes
Punjabi Yes
Samoan Yes
Urdu Yes
Zulu Yes
Other Details Yes Interpreter services available
Other Information Yes
Updated: 9 May 2015
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes Communion once a week
Hindu Yes
Inter denominational Yes Service held once a month
Roman Catholic Yes
Salvation Army Yes
Updated: 9 May 2015
Public Transport 0.50 km All bus routes / Taxi stands
Shops 0.50 km Church Corner and Bush Inn Shopping Malls
Mall 0.50 km A/A
Parks 0.05 km Many surrounding facility
Library 0.50 km Church Corner War Memoral Library also speciality library onsite
Updated: 9 May 2015
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
New Zealand Aged Care Association (NZACA) Yes
Spark of Life Yes
Other details Yes Benchmark with all aged care facilities throughout Australia through 'On Audits.
CareerForce New Zealand Aged Care Association (NZACA)
Updated: 9 May 2015

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.