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Radius St Helenas Care Centre - Rest Home, Hospital, Palliative Care Unit

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At a glance
Vacancy
Soon
Name
Radius St Helenas Care Centre
Category
Rest Home Care
Address
392 Barbadoes Street
City
City
Christchurch, 8013
DHB
Canterbury
Phone
(03) 365 6700
Fax
(03) 366 5529
Email
View Email Address
Web
Visit Website
Personnel
Manager
Lyn Purdon - 365 6700
Owner
Radius Care Limited - 365 6700
Other services
Photos
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Description
Radius St Helenas is centrally located in the Christchurch City area right on the edge of the CBD and is close to the main Christchurch arterial routes.

The whole St Helenas facility is easily accessible, with all rooms having full ensuites attached for the privacy and independence of our residents. St Helenas is undergoing a room refurbishment stage and currently have fully refurbished rooms available for your inspection.

At Radius St Helenas we pride ourselves on our excellence of care and we are dedicated to maintaining the wellbeing and independence of our residents. All our staff receive ongoing education in elder care.
We encourage residents to bring their favourite possessions to help personalise their room so they remain as much as possible with familiar surroundings. All of our rooms are a good size and have full ensuites attached.
Family and friends are always welcome to visit at anytime and we encourage them to participate in our activities programme.
For residents comfort and relaxation there are two private centrally situated courtyards with surrounding gardens and a BBQ area.

We currently have a lovely double room available overlooking the courtyard. With full ensuite facilities.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 31 Dec 2014
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care28
Long term vacancyNo
Short term vacancyNo
We provide the following services:

Rest Home - Hospital - Palliative Care - Day Care - Respite Care - Carer Support

All of our rooms are fully ensuited. As we have hospital residents as well as rest home residents, we have Registered Nursing cover 24 hours per day, 7 days per week.

Please contact either Lyn Purdon (Facility Manager),or Niby(Clinical Manager)
Impending vacancyYes
Updated: 28 Feb 2017
Testimonials
Dear Mr Cree,

Recently our mother passed away at one of your facilities, St Helena's, in Christchurch. We feel it is important that we share some of our experiences of that time with you.

For some years Mum had suffered from dementia and had been in a secure rest home. As her dementia increased so did her aggression and unrest and eventually she needed a higher level of care. Unfortunately at that time such placements were hard to come by in Christchurch and we had no choice in the facility she was sent to.

From the outset we were very unhappy with her care and almost immediately her physical health took a downturn. We sought a new placement for her and were waiting for St Winifred's to open their new wing when she became very unwell. We knew Mum had reached her final days but we still felt that she was not getting the care she deserved and that we wanted for her.

We sought help from the manager at St Helena's and she was able to assist us in facilitating an urgent reassessment of Mum and her admission to St Helena's.

Mum was in pain and we were very stressed when she was admitted to St Helena's. Within a few short hours her pain and stress had been much relieved. The following day we all enjoyed some quality time with Mum who for a brief time was alert and lucid.

During the next few days and nights Mum and indeed our whole family received outstanding care and attention. It was impressive to watch the quite professional, but loving way our mother was cared for at all times.

We were greeted with good humour and smiles at any time of the day or night. There was always a ready offer of food or cups of tea or coffee and we were never made to feel we were in the way.

Most of all we were able to enjoy the priceless gift of a quiet few days with Mum and know she was no longer in pain. We are all so grateful for the incomparable care offered to us at this time. In the circumstances Thank You seems so inadequate.

In the last few years we have experienced the good, the bad and the ugly of aged care. The team at St Helena's offer the exceptional.

Please convey our heartfelt gratitude to them.

Yours sincerely
Updated: 31 Dec 2014
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our experienced registered nurses are on duty 24 hours every day.
Enrolled Nurse Yes Our very experienced enrolled nurse, Trudy, works Monday to Friday.
Healthcare Assistants/Caregivers Yes Our health care assistants pride themselves on providing a high quality of care to our residents. All our staff receive ongoing education in elder care.
Physiotherapist Yes Our physiotherapist, Ann, visits our facility every Wednesday morning.
Occupational Therapist Yes Referral to Canterbury District Health Board occupational therapist can be arranged if required.
Own Social Worker No We work closely with Canterbury District Health Board social workers.
Activities Co-ordinator Yes Our activities co-ordinator, Maxine, works Monday to Friday from 9.00am to 4.00pm. A variety of activities are available, including shopping trips and outings.
Hairdresser Yes Our hairdresser, Jackie, visits every Monday morning.
Podiatrist Yes Our registered podiatrist, Nadine, visits on a 6 weekly basis.
Dietitian Yes We have a consultant dietitian who visits monthly or earlier if required.
Kaumatua Yes We have Kaumatua available as required for residents who would like to use their services.
Chaplain/Spiritual Advisor Yes We have regular church services and communion conducted by local churches and can contact any chaplain or spiritual advisor of your choice.
Other Personnel Yes We have excellent GPs available to us, though you are most welcome to keep your own GP if this is agreeable to all parties. We utilise other available advisory services as and when required.
Updated: 11 Mar 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes
End of Life/Palliative Care’ Yes This service is for those of any age
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes Our registered nursing staff are experienced with oxygen management such as oxygen concentrators and nebulisers
Surgical Followup Yes Our registered nursing staff are experienced with surgical follow-up requirements and work closely with outreach personnel as required.
Wound Care Yes Our registered nursing staff are very experienced with wound care and work closely with the wound care team at Nurse Maude as required
Diabetic Care Yes Our registered nursing staff are very experienced with care of residents who suffer from diabetes and work closely with the Diabetes Centre as required.
Continence Advisor Yes Our registered nursing staff are all very experienced at caring for residents who suffer incontinence and seek advice and assistance from continence advisor's when required.
Infection Control Yes Our registered nursing staff are all highly experienced in infection control issues. We work closely with the CDHB Infection control team.
Stomal Therapist No Our registered nurses are experienced in stomal care if assistance is required to provide optimal care, we will make a referral to the stomal therapists at Nurse Maude.
Psychiatric Care No If this service is required, we will make a referral to the psychiatric team at Princess Margaret Hospital.
Stroke Rehabilitation Yes Our physiotherapist works closely with our registered and enrolled nurses to provide residents with a monitored programme to assist them to regain strength and increase mobility.
Tracheotomy Care Yes
Gerontological Care Yes We provide high quality gerontological care to all of our rest home and hospital level residents
Clinical Manager Yes Our clinical manager, Niby, is an experienced registered nurse with a wealth of nursing experience. She is an excellent resource for our registered nurses and an excellent advocate for our residents.
Updated: 23 Sep 2013
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes
Carer Support or other Short Stay Yes We often care for residents who stay with us for a week or two while their partner or family take a break.
Advance bookings taken Yes We can book weeks in advance or the day before, we will cater to your requirements to the best of our ability
Subsidised service Yes
Private paying service Yes We can provide an option for accommodation while those earthquake repairs are undertaken.
Updated: 31 Dec 2014
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We have residents at our facility who are under 65 years of age but require care due to a disability.
Day Care Yes We are more than happy to accommodate day care residents while family members enjoy a much needed break or are at work.
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Other End of Life/Palliative Care Yes
Whanau Room Yes In our smaller lounge there is a small kitchenette where you can make a cuppa and enjoy some quality time with your family. There is also a sofa bed if family wish to stay the night.
Rooms (Single) Yes All of our rooms are fully en suited. A 19" TV is available in all rooms.
Ensuite Yes All of are rooms are fully en suited with their own shower, toilet and handbasin.
May Bring Own Furniture Yes We encourage our residents to personalise their rooms with their own belongings.
Alcohol Permitted Yes With supervision only. Happy hour weekly.
Pets In Residence Yes We have 2 cats by the names of Inky and Polly. Ink is jet black and Polly is a tabby. They are very good friends and enjoy snoozing in the Avenue lounge or wherever the sun is!
Negotiate To Bring Own Pet Yes By pre-admission agreement only
Phone Access In Own Room Yes Our facility cordless phones can be used in your room or you can install your own phone at your own expense.
Resident can adjust heating in own room Yes Each room has it's own wall heater which can be adjusted to your own comfort.
Residents Committee No We do not have a residents committee, but every 2 months we have a residents meeting to discuss any concerns you may have or changes you'd like to see implemented.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes Adjoining the dining room we have a main lounge where most of our residents congregate for entertainment, activities and fellowship. If you want a quieter area there is a smaller lounge which houses our beautiful blue pool table.
Outings Yes
Rural Setting No We are one of only 2 facilities located within the 4 avenues.
Smoking Permitted Yes In designated smoking areas.
Sprinklers Yes
Updated: 31 Dec 2014
Special Features
Radius St Helenas Care Centre is situated on the edge of the "4 Avenues". A 5 minute walk to the Avon river. Within a 6-7 minute drive to the new Restart Mall and both The Palms and Eastgate malls. There is also the luxury of a "Café" right next door.
We provide rest home, hospital and palliative care.
Updated: 11 Mar 2016
Interests & Activities
Activities for children can be arranged.
Visits to Age Concern, RSA, Blind Foundation, Stroke Club.
Craft, cards, trips to the casino, weekly church services. Housie
Weekly musical entertainment. Piano available. Exercises,
Library weekly, Big print books, movies/movie outings. Videos, Sky TV.
Newspaper reading daily, quizzes. Shopping daily if required, Outings twice weekly, birthday parties celebrated.
Updated: 31 Dec 2014
Additional Information
TopicDetails
Details re Meals Meals are an important part of life at Radius St Helenas. Our meals are provided by ACE Catering. Our kitchen staff take pride in presenting tasty and attractive meals to our residents. All special therapeutic and cultural dietary needs are acknowledged and honoured. Morning and afternoon tea times are served daily. A four-week seasonal menu cycle is prepared by a dietitian.
Staffing Details The staff at Radius St Helenas are caring and gentle people; all are trained in providing services to the elderly. There is a Registered Nurse on duty 24 hours per day. Our facility manager and our clinical manager are both registered nurses. Our staff bring many years of health care experience to the rest home. The majority of our caregiving staff have completed the Aged Care Education Programme and a number of staff are working towards the National Certificate in Support of the Elder Person. Our other employees, housekeepers, laundry, activities and kitchen staff, all receive regular education and training so that they can provide the best services possible.
Associated Complexes Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of Rest Home and Private Hospital care for our elderly population and our young disabled who require special care.
Fees Details/Fees Do Not Include Please see the manager.
Updated: 31 Dec 2014
Languages Spoken
LanguageStatusDetails
Croatian Yes Staff member
English Yes
Fijian Indian Yes Staff member
Filipino Yes Staff member
Samoan Yes Staff Member
Serbo-Croat Yes Staff Member
Updated: 31 Dec 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes We facilitate our residents to maintain their cultural and religious affiliations.
Updated: 31 Dec 2014
Distances
LocationDistanceDetails
Public Transport 0.25 km Frequent bus services to city and Palms Mall
Shops 0.10 km Near to all the downtown shops
Mall 3.50 km Eastgate, Palms and South City
Parks 0.05 km Avon River Walk. Hagley Park and Botanical Gardens 5 mins by car.
Library 1.50 km Central City Library. Eastgate & Palms Library Service to St Helena
Updated: 31 Dec 2014
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association Yes
CareerForce New Zealand Aged Care Association
Updated: 31 Dec 2014

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