Orongo Rest Home
At a glance
- Vacancy
- Yes
- Name
- Orongo Rest Home
- Category
- Rest Home
- Address
- Orongo Rest Home
60 Park Rise
Campbells Bay
North Shore City 0630 - Postal Address
- Same as above
- Region
- Waitemata
- Phone
- View Phone Number
- View Email Address
Personnel
- Manager
- Jo Jones - (09) 479 5211
Other services

Our focus is to provide a sense of community in a caring, consistent environment that reflects high standards.
Our aim is to provide homely comfort for all those who live with us and a friendly welcome for all who visit.
Service/Facility Details
Detail | Status |
---|---|
Contract with DHB | Yes |
Certification | Yes |
ORA Applies | No |
Updated: 8 Nov 2012 |
Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 31 |
Vacancy | Yes |
Impending vacancy | Yes |
Premium Room Charges | No |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Extra admission requirements due to COVID-19 | Yes |
Updated: 16 Aug 2022 |
Personnel
Type | Hours Per Week | Status | Details |
---|---|---|---|
Registered Nurse | Yes | Registered Nurse works full time Monday to Friday to provide clinical management and staff supervision | |
Enrolled Nurse | Yes | Manager has many years experience in elder care. Works full time Monday-Friday | |
Physiotherapist | Yes | Qualified Physiotherapist contracted to attend Orongo residents weekly. All new admissions assessed to establish their needs, treatment plan documented and carried out by the Physiotherapist, supported by Rest Home staff, ensuring continuity of care | |
Occupational Therapist | Yes | Contracted Occupational Therapist provides professional input into specifc resident needs identified at an initial assessment, liaising with Physio on resident mobility needs and providing oversight and input into the daily activities programme | |
Social Worker (on site) | No | Services of a Social Worker can be accessed via Community Service if requested by resident or family | |
Activities Co-ordinator | Yes | Activities Coordinator manages the activities programme Monday-Friday, supported by the Occupational Therapist. Experienced in elder care and able to provide activities that are appropriate and relevant to the residents | |
Hairdresser | Yes | Visits on a weekly basis, attending to residents in our hairdressing salon. Very experienced having provided a service to Orongo residents over a long period. Is flexible if residents require hair done for special occasions | |
Podiatrist | Yes | Contracted service, who is a qualified Podiatrist, providing a service to Orongo residents over many years. Visits routinely 6 weekly but will provide additional service if requested. | |
Dietitian | Yes | Contracted service by Qualified Dietitian available on request or when clinically indicated. Will visit and assess residents who require professional nutritional advice and support, provide treatment plan and assist staff to achieve set goals | |
Kaumatua | Yes | Relationship with Marae and services that can assist Orongo if a resident requests a Kaumatua. Training sessions for staff undertaken to increase cultural understanding | |
Chaplain/Spiritual Advisor | No | No in-house Chaplain available however Chaplains or Spiritual Advisor can be accessed at any time if requested by resident or family | |
Updated: 13 May 2010 |
Specialities or Areas of Expertise
Specialities or Areas of Expertise | Status | Details |
---|---|---|
Oxygen Management | Yes | Oxgyen supply is available to manage any emergency response with competent trained staff able to administer. Regular oxygen administration, ordered by the Doctor or Specialist, is provided as directed by the resident's treatment plan |
End of Life/Palliative Care | Yes | Registered Nurse able to provide supervision and management of residents in the Rest Home area who require additional support. Senior Caregivers are trained to manage these residents needs. Support and expertise received from North Shore Hospice |
Wound Care | Yes | Wounds are managed according to current best practice standards, using up to date medical products. Additional advice is sought from Wound Management Specialist for any complex wounds ensuring the most effective management plan is in place. |
Diabetic Care | Yes | Registered Nurse, in liaison with the Doctor, manages all diabetic needs and is responsive to situations that can arise for people with diabetes. All Rest Home staff authorised to manage residents with diabetic needs are competency tested |
Stroke Rehabilitation | Yes | Staff work with the Physiotherapist to develop a realistic treatment plan providing on-going support and management of the resident. Intensive rehabilitation programmes however are not achievable in this area |
Infection Control | Yes | Orongo has an active and comprehensive programme in place that fully meets required certification standards. Staff training and on-going surveillance of potential infection issues result in prompt and appropriate response to any identified problems |
Clinical Management | Yes | Registered Nurse provides clinical input |
Updated: 13 May 2010 |
Features
Feature | Status | Details |
---|---|---|
May Bring Own Furniture | Yes | There is an appreciation that residents may like to have some personal furniture items in their room or placed in the lounge for their use. This needs discussion with the Manager so the furniture is appropriate to the available space. |
Single Rooms | Yes | All bedrooms in the Rest Home area are single rooms, maximising privacy |
Rooms suitable for a couple | Yes | Possible to have double bed or two singles in same room and use the other bedroom as a lounge area. Discuss with Manager |
Ensuite | Yes | Only 1 room has an ensuite attached |
Alcohol Permitted | Yes | Residents are able to have their own supply of alcohol if this does not result in any problems for the resident or for other residents |
Pets In Residence | Yes | Facility cats and birds in lounge areas |
Negotiate To Bring Own Pet | Yes | This can be raised with the Manager and would depend on the type of animal involved. Birds and fish can be more easily managed. |
Phone Access In Own Room | Yes | There is a portable phone for residents use. If residents want to have a phone this can be installed. Installation and ongoing costs are at the resident's expense. |
Resident can adjust heating in own room | Yes | |
Cater for under 65 yrs with Disability | Yes | Rest Home area can cater for the younger person with a variety of disabilities. Dependant on funding being approved. |
Lounges/seating areas | Yes | Each wing has a lounge area with television available. Each wing has it's own dining room used by residents in that area. |
Day Programme for day stay clients | Yes | We can provide day care. Private paying clients only (includes those who use Carer relief funding) |
Outings | Yes | Regular outings provided in our van.The frequency of outings for individual residents varies according to the type of outing and is rostered to some extent. |
Whanau Room | No | If relatives wish to stay over we will do our best to make you comfortable at the bedside. Families are welcome to use staff facilities. |
Residents Committee | Yes | Held monthly. All residents welcome to participate |
Policy for management of challenging behaviour | Yes | Comprehensive policy and training ensures staff have a thorough understanding of managing behaviour events, should they arise. Aim of management is being observant and responsive to behaviour changes so situations can be diffused at the lowest level |
Confused Residents | Yes | |
Smoking Permitted | Yes | Designated area outside of facility provided for smokers. Staff supervision provided if required |
Semi-Secure | Yes | Residents able to leave facility through front door but lounge and corridoor doors open into enclosed garden area with high boundary hedge. Secure dementia unit on site for those residents at risk through wandering |
Updated: 13 May 2010 |
Interests & Activities
Activity programme in place managed by Activities Coordinator and overseen by Occupational Therapist. All residents invited and encouraged to participate in activities of interest to them. Activities include: Big print books, Aromatherapy, Board games, Canine friends, Church service, Concerts, Cooking, Craft, regular Entertainers, Happy Hour, Housie, Music, Outings, Videos. For the more frail resident one on one activity, such as being read to, may be more appropriate. Resident/family assisted to access Advocacy service should the need arise. Information available in "Welcome to Orongo" booklet given on admission. |
Updated: 13 May 2010 |
Additional Information
Topic | Details | |
---|---|---|
What's included in your fees and what's not | Admission document clearly outlines services not included in fee. Manager can assist with any queries. | |
Staffing qualifications and details | Area managed by Registered Nurse providing care and oversight/direction of Caregiving staff. Senior Caregivers in Team Leader role in absence of RN. Active staff training to maintain highly skilled staff. | |
Details about meals | All meals cooked on site by Orongo Food Service staff. Specific dietary needs or residents with cultural needs catered for. All meals in dining room. Menu developed in liaison with qualified Dietitian. | |
Associated Complexes | Regency Home and Hospital situated on Onewa Rd Northcote North Shore City. Facility provides Hospital, Rest Home and Secure Dementia unit accomodation | |
Updated: 13 May 2010 |
Languages Spoken
Language | Status | Details |
---|---|---|
English | Yes | All staff required to speak English while working in RH area ensuring effective communication and understanding by all. Family supported to access interpreter services if appropriate. Staff speak a variety of languages and will assist if required |
Updated: 13 May 2010 |
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations | Status | Details |
---|---|---|
Inter denominational | Yes | No regular services held at facility but Chaplains will vist at any time if requested by resident or family |
Roman Catholic | Yes | Lay members of the church visit individual residents as requested by resident or family. Priest will visit as required when requested |
(Other comments) | Yes | Orongo has no specifc religious affiliations and welcomes residents of any demonination. Religious visitors are always welcome to see any resident who wishes this to happen. |
Updated: 13 May 2010 |
Distances
Location | Distance | Details |
---|---|---|
Public Transport | Bus stop at bottom of Park Rise | |
Shops | 0.50 Km | Campbells Bay dairy |
Mall | 2.70 Km | Milford shopping centre |
Parks | 0.50 Km | Centennial Park |
Library | 4.70 Km | Takapuna library |
Updated: 13 May 2010 |
Credentials & Membership
Credentials & Membership RC | Status | Details |
---|---|---|
New Zealand Aged Care Association (NZACA) | Yes | |
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Updated: 13 May 2010 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.