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Lady Joy Home

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At a glance
Lady Joy Home
Rest Home Care
64 Paterson St
Wanganui 4500
Postal Address
PO Box 164, Wanganui Mail Centre 4541
(06) 343 2613
(06) 343 2631
View Email Address
Helen McArthur - 027 251 9291
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We are a lovely family run and owned (17 years) Rest Home. We are not too big so warm and friendly with everyone knowing your name. We cater for your special needs from care to foods to entertainment. We change the home to suit our residents wishes and needs. We are well equipped for excellent care for the older person from equipment to outstanding professional well trained carers. All this with home cooked meals, warm comfy, homely surroundings, and log fire to give that special cosy feeling for winter.
We now offer a new service Supported Accommodation additional to Rest Home Care.
Come and take a look, you are always very welcome. Stephen & Suzanne.
Service/Facility Details
Contract with DHBYes
Additional Room CostsNo
Updated: 1 Dec 2016
Bed and Vacancy Details
Approximate number of beds at this level of care25
Long term vacancyYes
Short term vacancyYes
Just the right size for that fabulous personalised proffessional Care without the extra cost.
Impending vacancyYes
Updated: 21 Apr 2017
I highly recommend Lady Joy Rest Home for your family member. My mother was cared there for five years. The personal care and affection that was given to my mother by the amazing staff was impressive. Lady Joy has a great family atmosphere and the food is great. My Mothers medical care was always given prompt attention, Wendy Hatcher

I want to thank you and your amazing staff for careful and loving care you give my Mum. She considers herself very lucky to be living at Lady Joy and is very grateful that you are all so patient and caring, Gillian Evans
Updated: 10 Aug 2016
TypeHours Per WeekStatusDetails
Registered Nurse Yes Extremely well trained and experienced plus 24 hours on call.
Diversional Therapist Yes Tracy Walklin and Lynette Butters
Activities Co-ordinator Yes Tracy Walklin
Hairdresser Yes 2 weekly or as required
Podiatrist Yes 2 weekly or as required
Dietitian Yes All menues Dietitian approved
Other Personnel Yes Team of Professional, highly Qualified Caregivers
Updated: 1 Dec 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes Lady Joys care team are well trained and compassionate should the need arise for palliative care.
Oxygen Management Yes Equipment available
Wound Care Yes Care team trained in would care available 24/7
Diabetic Care Yes
Continence Advisor Yes Through the company Global Medics specialist advise comprehensive pad range. Plus Wanganui District Health Board Incontinence Nurse
Infection Control Yes
Stroke Rehabilitation Yes
Clinical Manager Yes
Updated: 3 Jul 2014
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes
Carer Support or other Short Stay Yes
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 21 Mar 2013
Under 65 yrs with Disability Yes We have a WDHB contract to service this level of care
Day Care Yes Available
Primary Health Funded Short Term Care Yes Please contact Stephen or Suzanne Poynter
Rooms (Single) Yes Yes
Rooms (Shared) Yes 3 Available.
Rooms (Suit Couple) Yes
Ensuite Yes Some rooms have ensuites
May Bring Own Furniture Yes Your special things are always welcome
Alcohol Permitted Yes With guidence from family
Pets In Residence Yes A Residents dog and cat(s)
Negotiate To Bring Own Pet Yes Open to requests please speak with Stephen Poynter
Phone Access In Own Room Yes On request
Wifi Yes
Resident can adjust heating in own room Yes Most rooms centrally heated
Residents Committee Yes Residents & Management meeting monthly. We all find these very helpful and together we cater to suggestions made by residents to enhance the home on their behalf, catering to their likes and dislikes.
Family Committee Yes Families are always welcome to have meetings with Stephen & Suzanne and/or members of the Lady Joy team. We are always available to talk about the wellbeing of family staying with us.
Newsletter Yes Monthly to residents families, including photo's
Policy for management of challenging behaviour Yes Together with consultation with family we come to a decision that is the best for the resident and peaceful happy home as a whole.
Confused Residents Yes We cater for a wide variety of people, and have exteremly experiences and well trained staffing team who manage this brilliantly.
Lounges/seating areas Yes Two seperate lounges with TV's vidoe's and Stereo's
Outings Yes Often and to many different places. We have our own Van so transport is easy. We are open to suggestions on places you like to visit.
Rural Setting Yes View of large orchard and hills behind with Sheep, cows and horses give a rural feeling to the home whilst still being 5 minutes from town and facilities.
Smokers Room Yes We have a perfect covered large deck area overlooking the internal courtyard ideal for residents who enjoy cigarettes.
Smoking Permitted Yes
Semi-Secure Yes Doors are security controlled from 7pm to 7am. Residents are asked to inform the Nurse manager if going out during the day.
Sprinklers Yes Comprehensive sprinkler system throughout, we are fully compliant with MOH and the Fire Service regulations.
Audit report available Yes 100% Fully compliant Nov 2015
Updated: 22 Nov 2015
Special Features
Lady Joy is proud to offer you log fire warmth and daily home baking making you feel right at home.

We are not too big or too small, you may say boutique very personalised care, which means we are able to tailor the home to the residents, whilst still having all the top professional caregivers, nursing staff, equipment and facilities.

Often we can have even numbers of both Men and Ladies (this is not typical for Rest Homes), this adds to a wonderful atmosphere.

We are close to town (7 minutes) but back onto wonderful farmland, many established trees and a big established orchard being developed to enable residents to walk through and pick fruit.

Named after the late Mayoress of Wanganui, Joy Poynter, who gave freely of her time for many many years using her skills as a hairdresser to make the lives of many elderly people happier. The Rose named in her honour is planted around the home.

Please come and visit
Updated: 16 Jun 2014
Interests & Activities
Activity programme, Age Concern, Art, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Care and Craft, Children, Church, Classical Music, Cooking, Craft, Digital camera, Entertainers, Entertainment, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Holidays, Housie, Indoor Games, Jigsaw, Library, Log fire, Men, Minibus, Movies, Music, Motivational, Newspaper reading, Open fire, Organ, Outings, Park, Reading, Recreation, Religious services, RSA, Servicemen, Shopping, Sing-a-longs, Singing, Videos, Visitors, Sky TV available for connection
Updated: 28 Jul 2008
Additional Information
Details re Meals All Meals are Home cooked. We have 2 fabulous cooks who love to bake which makes for very happy residents and staff. Menues are dietition approved and on a 6 weekly cycle which ensures all receive a wonderful range of foods that dont get boring and giving healthy nutrition. There are both a Summer and Winter Menues to give even more variety.
Staffing Details Caring, experienced, Professional Caregivers and Registered Nurses give all the people who chose to stay at Lady Joy top service. We have monthly staff upskill training both internally and externally to ensure you or your family member have staff caring for them that are up to date with the latest care information and skills - you are in the best of hands!
Associated Complexes We enjoy our association with many of the other Rest Homes in the Wanganui area.
Fees Details/Fees Do Not Include All residents pay the same, there are no extra or premium charges at Lady Joy. Contact details are Ph 06 343 2613. ladyjoyresthome@paradise.net.nz
Updated: 18 May 2015
Languages Spoken
English Yes
Filipino Yes
Maori - Te Reo Yes
Updated: 3 Jul 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Inter denominational Yes We are open to peoples various faiths and beliefs, and cater for those as requested.
Updated: 8 Jun 2010
Public Transport 0.00 km Bus Stop at front Door
Shops 1.50 km
Mall 4.00 km
Parks 2.00 km
Library 3.00 km
Updated: 3 Jul 2014
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
Updated: 3 Jul 2014