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Greendale Residential Care Limited

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Information Pack
At a glance
Vacancy
No
Name
Greendale Residential Care Limited
Category
Rest Home Care
Address
169 Tait Drive
Greenmeadows
Napier
Napier 4112
DHB
Hawke's Bay
Phone
(06) 844 2342
Fax
(06) 844 1460
Email
View Email Address
Web
Visit Website
Personnel
Manager
Debbie Steed and Caroline Ashby
Owner
Experion Care NZ Ltd
Assistant Manager
Jen Talbot - 06 8442342
Photos
Tap to view all photos 1/4
Description
We aim to be the Rest Home "WE" would be happy in if the positions were reversed.

We enjoy and welcome visitors.

Phone or email to make an appointment so that we can give you our undivided attention.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 29 May 2013
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care24
Long term vacancyNo
Short term vacancyNo
Impending vacancyNo
Updated: 27 Feb 2017
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Also available for "On call" duties as required.
Enrolled Nurse 35 Yes Jen Talbot is our Assistant Manager.
Healthcare Assistants/Caregivers 24hr cover Yes We have well trained caregivers, working throughout the week.
Physiotherapist 0.00 Negotiable Access to Community Physiotherapist by GP referral.
Occupational Therapist 0.00 Negotiable Access to Community Occupational Therapist by GP referral.
Own Social Worker 0.00 Negotiable Residents are assigned a social worker prior to admission when dependency assessments are carried out by Bay Home Support.
Activities Co-ordinator 12 Yes We offer a wide variety of activities Monday to Friday.
Hairdresser Yes Visits Thursdays and as required. Own Salon on site with reasonable rates.
Podiatrist Yes Visits 2 monthly and as required. Designated treatment room, reasonable rates. Also available as required.
Dietitian Negotiable Referrals as indicated. We pride ourselves on our meals which are well planned and take into consideration the likes and dislikes of our very special family.
Accredited Visitors No Accessible as required through Age Concern.
Kaumatua Yes Yes, access to a Kaumatua is available if required.
Chaplain/Spiritual Advisor variable Yes We have several Denominations that visit our home on a regular basis.
Other Personnel Yes Residents are able to retain the GP of their choice. A GP can be recommended if required.
Updated: 26 Jul 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes This aspect of care is particularly well demonstrated as we work closely with Cranford Hospice in their specialised field. The person and their family are particularly well nurtured in our family orientated atmosphere.
Oxygen Management Yes Access to HB Hospital Specialist Nurse who will visit and advise on request.
Surgical Followup Yes Have recently reminded HB Hospital Nurse Assessors that we are available for convalescence care particularly to the elderly.
Wound Care Yes Access to HB Hospital Wound Care Specialist who will visit and advise on request.
Diabetic Care Yes Access to HB Hospital advisory staff as necessary
Continence Advisor Yes Access to HB Hospital Continence Advisor who will visit and advise as required
Infection Control Yes Access to HB Hospital Infection Control Specialist by phone and as necessary for advice etc.
Updated: 29 May 2013
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We offer Respite care if we have a room available.
Updated: 29 May 2013
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes Confer with management.
Day Care Yes This is available on an individual basis according to the individual requirements and can be funded privately or by Bay Home Support (if eligible).
Primary Health Funded Short Term Care Yes I need further info on this?
Palliative Care Contract Yes Do cater for Residents under CMI Funding
Whanau Room Yes Special small lounge available
Rooms (Single) Yes Each large room has it's own unique aspects catering to individual preferences.
Rooms (Shared) Yes Three shared rooms for those who enjoy companionship.
Rooms (Suit Couple) Yes Our shared rooms would suit couples. We also have combinations of 2 single rooms with an en-suite between which could accommodate beds in one room and use the other as a day room. The possibilities are only limited by ideas & availability.
Ensuite Yes Yes, our rooms have ensuites and two large suites have additional shower facilities.
May Bring Own Furniture Yes Very spacious rooms allow Residents to personalise this individual area with favourite comfortable pieces.
Alcohol Permitted Yes If our Residents enjoy a 'tipple' of their choice this can be served with the main meal if provided. Greendale puts on a Christmas party for Resident's & their family and staff.
Negotiate To Bring Own Pet Yes As possible.
Phone Access In Own Room Yes Jack points are available in each room. Residents also have acces to the phone booth. Greendale has a portable phone available for use.
Resident can adjust heating in own room Yes House is heated in winter, electric heaters in each Resident's room and in hallways and lounges.
Maori Kaupapa Yes Senior Maori Advisor available as well as staff
Residents Committee Yes Residents Committee meets monthly on the last Friday of the month at 11am. Family and friends are always welcome to attend.
Family Committee No No formal arrangement, however this can be organised as necessary.
Newsletter Yes Quarterly newsletters.
Policy for management of challenging behaviour Yes This is managed with the least disruption to all. Each situation has an individual solution. Documentation ensures the best outcome for all in repeat situations. Families are kept informed & involved.
Confused Residents Yes Yes, we do take confused elderly Residents but because we are not a custodial unit as in stage 3 Homes, we can not take those who wander.
Lounges/seating areas Yes Four indoor lounges/seating areas which include, the Sunroom, TV Lounge, Pink Lounge and Foyer. Please see interests section for further details.
Outings Yes Outings twice a week to a variety of destinations of interest in our own Minibus.
Rural Setting No No. Attractive Suburban Setting
Smokers Room No However there is provision for smoking in designated sheltered terrace areas.
Smoking Permitted Yes 'Smoke free' inside.
Semi-Secure No Not suitable for 'wanderers' but very safe from Residents point of view!
Sprinklers Yes Smoke detectors, fire doors (which divide the home into three fire cells all with good safely ramped exits), direct line to Fire Service. All staff complete a fire safety questionaire as part of their orientation. Regular Fire Evacuation exercises.
Updated: 22 Feb 2016
Special Features
We are one of the smaller Residential Care facilities which focuses on individual, family type care. Our Residents frequently confirm this as they endorse their initial decision to stay with us!

One of the highlights of our service is our reputation developed over 27 years for providing thoughtful, personalised,
professional care.

Hyla Wallace and Karin Tucker our Managers share our philosophy for warm supportive care and continues our proud tradition.
Updated: 22 Feb 2016
Interests & Activities
Greendale strives to provide a welcoming, nurturing environment that promotes wellbeing in our Residents, maximises their independence and functions as an extended family.

Activity Programme: Activites at Greendale are many and varied. Greendale encourages the community into the Rest Home with monthly Kiwi Sports visits, purchasing the daily papers, supporting the local EIT and High Schools by providing the opportunity for work experience in the care of the older person, and acts as a 'safe house' for children of the area. Greendale has visits from the local schoolchildren and singing groups.

All religious faiths can be catered for.

Greendale extends into the community by monthly RSA Church Services, quarterly St Luke's Concerts, Care and Craft and twice weekly minibus rides to various destinations.

OTHER INTERESTS INCLUDE; Age Concern visits, Greendale is a member of the Alzheimer's Society, craft, sit dancing, entertainment, exercises, indoor games, Library access, Petanque, music, newspaper reading (on an individual basis for those who need it), discussion time, quizzes, videos, Spa bath.

LOUNGE DETAILS: Four indoor lounges/seating areas include the Sunroom, TV Lounge, Family Room, and Foyer. Outside seating is available on four shelterd terrace areas as well as park seats sited at various places around the gardens where residents can safely watch the activites of the pleasant residential area in which we live or the many birds flitting about. Visiting parents can enjoy a quiet chat with their elder loved one , watching their children play safely on the grassed Council area in the front of the home.

Big print books: we have a library of big print books as well as monthly books (and tapes as required) on loan from the Taradale Library.

Advocate: We maintain close communication with each Resident's advocate/NOK. The Advocacy Service are also freely available with contact details displayed. Our in-service training of our staff include speakers from this service also recently Vicky Martin-Noakes spoke at our Residents meeting.

Greendale has membership or access to local Alzheimer's Society, Arthritis Society, Age Concern, Parkinson's Society, Stroke Group etc. etc.

Greendale belongs to HealthCare Providers NZ Inc. a voluntary group of providers whose focus in on '
Excellence in Care, Choice Security'
Updated: 29 May 2013
Additional Information
TopicDetails
Details re Meals Likes and dislikes catered for. Resident satisfaction surveys are carried out twice a year. We have many 'parties' throughout the year - some just in-house and others when family and friends are welcome and the walls of Greendale become elastic!
Staffing Details Nurse Manager / Registered Nurse 'on call'. All caregivers receive ongoing training in various aspects of elder care.
Fees Details/Fees Do Not Include Personal purchases. For further details please see management.
Updated: 22 Feb 2016
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
English Yes
Interpreter Yes service is available at short notice
Maori - Te Reo Yes
Other Information Yes Other languages available via Interpeter Service.
Updated: 22 Feb 2016
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Presbyterian Yes
Updated: 22 Feb 2016
Distances
LocationDistanceDetails
Public Transport 0.50 km Bus stops available on both TaitDrive & Guppy Road
Shops 0.50 km Greenmeadows Shopping Centre
Mall 2.00 km Taradale Shopping Centre
Parks 0.00 km Council Reserve grassed area in front of Greendale.
Library 2.00 km The Activities Officer ensures that residents preferences of large print 'on loan' library books is changed bimonthly. There are also fiction and non fiction books and magazines kept on Greendale's bookshelves which are changed regularly.
Updated: 29 May 2013
Credentials & Membership
Credentials & MembershipStatusDetails
Eldernet Subscription Gold Yes
CareerForce Yes
New Zealand Aged Care Association Yes since its inception and also Residential Care NZ Inc, its forebear for its 20 years of existance.
Rest Home MOH Audit Report Available. Yes
Spark of Life Yes
CareerForce New Zealand Aged Care Association Rest Home MOH Audit Report Available.
Updated: 22 Feb 2016

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