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ELIZABETH RETIREMENT HOME - Single Suites

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Information Pack
At a glance
Vacancy
Yes
Name
ELIZABETH RETIREMENT HOME
Category
Rest Home Care
Address
20 PAH ROAD, EPSOM
Epsom
Tamaki Maungakiekie, Auckland, Central
Auckland
Postal Address
PO Box 68744, Newton, Auckland
DHB
Auckland
Phone
09 625 6144
Fax
09 625 7967
Email
View Email Address
Web
Visit Website
Personnel
Manager
Melva Nicholson, R.N - 09 625 6144
Owner
New Zealand Lakeside Group Ltd
Photos
Tap to view all photos 1/5
Description
AT THE ELIZABETH (A BOUTIQUE STYLE VILLA) WE PROVIDE AN IMMACULATE, HIGH QUALITY FACILITY FOR PEOPLE IN THEIR LATTER YEARS WHERE THEY CAN EXPECT EXCEPTIONAL CARE IN A HOMELY, SAFE & SUPPORTIVE ENVIRONMENT.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 6 May 2016
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care26
Long term vacancyYes
Short term vacancyYes
Comfortable, immaculately clean Rest Home with lovely spacious single rooms, nutritious home baking and all meals prerpared on site creating a homely environment. Dedicated, compassionate staff and management who provide quality care. A wide range of activities offered. Close to Greenwoods Corner shops including Bank, cafes, dairy and also near to Cornwall Park. A warm welcome awaits all who visit.
Impending vacancyNo
Updated: 22 Mar 2017
Testimonials
The following are a few examples

"I would like to thank each and everyone of you wonderful people for the loving and devoted care you gave to my mum. The Elizabeth Rest Home is a wonderful place and mum was very happy and comfortable there in her last phase of life. Thank you very much from the bottom of my heart - all of you are Guardian Angels"

"Our mum has been very happy in these last 10 years and was very lucky to have received great care from you and your staff at Elizabeth Rest Home. We want to thank you all for the kindness and patience you've shown her - please accept our sincere gratitude"

"A huge thank you for all your care and hard work looking after my aunt. I do have some understanding of the time and commitment involved in running a successful aged care facility so I am very appreciative of being able to have had my aunt in your care for the last months of her life"

The majority of our clientele comes through personal recommendation/word of mouth.
Updated: 5 May 2016
Personnel
TypeHours Per WeekStatusDetails
Nurse Practitioner Negotiable We are able to utilise the services of the ADHB Gerontology Nurse Specialists
Registered Nurse Yes We have an experienced NZ Registered Nurse who provides excellent clinical services to our facility. After hours support also available.
Healthcare Assistants/Caregivers Yes Most of our caregivers are longstanding and are extremely compassionate and dedicated. Our staff undergo extensive ongoing training.
Physiotherapist Negotiable Can be accessed when required
Occupational Therapist Negotiable Can be accessed when required
Own Social Worker Negotiable We liaise closely with the ADHB
Diversional Therapist Negotiable
Activities Co-ordinator Yes A wide range of activities are included in our activities programme for all ages and abilities to enjoy. These provide both mental and physical stimulation for our residents.
Hairdresser Yes Our hairdresser has been attending our home on a weekly basis for a number of years and provides an excellent service to both male and female residents.
Podiatrist Yes Our NZ Registered Podiatrist attends every 8 weeks.
Dietitian Yes In consultation with the Rest Home
Accredited Visitors Negotiable A variety of volunteers visit our home on a regular basis including various church organisations and entertainers.
Kaumatua Negotiable Available as required
Chaplain/Spiritual Advisor Yes Many denominations regularly visit our facility to cater for residents' spiritual needs (including one-on-one devotional sessions if required) or are available on request.
Other Personnel Yes We have an excellent small team of Doctors available 24/7 - each resident sees a Doctor once a month or more frequently, if required
Updated: 5 May 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes Can be accessed through Hospice
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes Can be accessed through ADHB
Infection Control Yes
Stomal Therapist Yes Can be accessed through ADHB
Stroke Rehabilitation Yes
Gerontological Care Yes
Urology Yes Can be accessed through ADHB
Community Health Yes
Clinical Manager Yes
Updated: 22 Sep 2011
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We are happy to provide Respite Care depending on bed vacancies at the time. We prefer a minimum of 2 weeks' stay
Carer Support or other Short Stay Yes We are happy to provide Carer Support/Short Stay care depending on bed vacancies at the time. A minimum of 2 weeks' stay required, or as negotiated.
Subsidised service Yes
Private paying service Yes
Updated: 6 May 2016
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes YPD Contract
Whanau Room Yes
Rooms (Single) Yes Our rooms are quite spacious and within easy access to the lounges, dining room, outdoor areas and other amenities.
Rooms (Suit Couple) Yes Adjoining rooms may be available depending on the vacancy situation at the time. The Rest Home has one double room suitable for a couple.
Ensuite Yes Many of our rooms have their own toilet.
Female residents only No We have a mix of both male and female residents.
May Bring Own Furniture Yes Residents are welcome to bring their own furniture to personalise their room (providing it does not compromise one's safety). Individuality is encouraged and items such as personal bedspreads etc. are welcome.
Alcohol Permitted Yes Only with permission of Manager.
Phone Access In Own Room Yes All rooms are individually wired for phone/internet at resident's own cost. A residents' line is available for communal use.
Resident can adjust heating in own room No Central heating is ducted throughout the Rest Home and is thermostatically controlled and set to an appropriate temperature.
Maori Kaupapa Yes
Residents Committee Yes Residents meetings are held monthly.
Newsletter Yes A Newsletter is distributed quarterly. All information is also regularly posted on our Resident's Noticeboard advising of upcoming / current events etc. including photographs taken in-house, digital copies of which are available to families.
Policy for management of challenging behaviour Yes
Confused Residents Yes Mild Dementia only as the Rest Home is not a secure dementia unit. Individual careplans are kept up-to-date with appropriate and safe interventions for any confused residents.
Lounges/seating areas Yes Two spacious lounges with large TV/DVD unit in each and comfortable orthopaedic seating.
Outings Yes Weekly Bus outings are provided at no cost to the resident. We also encourage family involvement & for residents to maintain outside contacts with cultural, spiritual or other relevant groups. Some residents also attend a Communicare centre once a week.
Rural Setting No Although not in a rural setting, we are very closely situated to beautiful Cornwall Park/One Tree Hill which is a pleasure to visit during all seasons (and especially at lambing and calving time!).
Smoking Permitted Yes Only in a designated outside area.
Sprinklers Yes The latest Type 7 Fire Sprinker System is installed and the home is directly linked to the Fire Service/Police/Ambulance should an activation occur. Staff undergo 6-monthly Fire Safety & emergency evacuation training.
Audit report available Yes Audit reports are available online through the Ministry of Health website. During our last Surveillance audit we received no corrective actions and during our Certification audit there were only 2 very low risk partial attainments.
Updated: 6 May 2016
Special Features
A BEAUTIFUL OLD REFURBISHED VILLA WITH MODERN LIVING.

Please feel free to request a copy of our Information Brochure (digital copy is also available via email if you prefer), including an overview of our services as well as the Code of Health & Disability Services Consumers' Rights.

The Rest Home has its own comfortable new van for transporting residents on scenic outings etc. This gives the home more flexibility so that we are not dependent on outside services.

An inspection of the home is available 7 days - please call to arrange a convenient time.
Updated: 6 May 2016
Interests & Activities
Our activity programme is varied and includes the following: Entertainment, Daily Exercises including chair aerobics, supervised Walks, Tai Chi, Quizzes, Bingo, Sing-a-longs, Games, Happy Hour, Indoor Bowls, Indoor Golf, Library, Newspaper Reading, Bus Outings, Videos/DVDs, Nail Painting sessions, Dancing, Entertainers/Concerts and a variety of Musical Entertainment.

The Auckland Mobile Library visits fortnightly.

We have an advocate list should our residents wish to discuss any concerns they may have and we also have close links with the Blind Foundation, CMA, Stroke Group, Age Concern, Parkinson's Society and Alzheimer's Society.

We have visits/concerts from the local schools and regular pastoral care is provided by many denominations.

Our home encourages community activities/groups to be involved and these are always fun and happy occasions for our residents.

Animals are extremely therapeutic to the elderly and we have animals visiting from time to time for residents to stroke.
Photographs are regularly taken of events and activities and these are posted on the Residents' Noticeboard and a digital copy can be emailed to residents' families, if requested.
Updated: 6 May 2016
Additional Information
TopicDetails
Details re Meals Nutritious home cooked meals prepared on site and served in our "stately" dining room.
Staffing Details Well trained, compassionate, devoted staff including experienced Manager & RN available 7 days.
Fees Details/Fees Do Not Include Personal spending such as Hairdresser, Podiatry, Optometry, Specialist costs etc. is at the resident's own expense. Refer to Management for further information.
Updated: 6 May 2016
Languages Spoken
LanguageStatusDetails
Deaf Blind Sign Language Yes On request
English Yes
Fijian Yes
Filipino Yes
Gujarati Yes
Hindi Yes
Interpreter Yes Can be arranged
Maori - Te Reo Yes By arrangement
Tongan Yes
Updated: 6 May 2016
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Hindu Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 6 May 2016
Distances
LocationDistanceDetails
Public Transport 0.10 km Level walking - bus stops are located within a short distance from the front and also back entrances of the home
Shops 0.15 km Level walking to cafes, restaurants, bank, post/stationery, dairy, beauty clinic, shoe, clothing & giftware shops
Mall 0.75 km Royal Oak Shopping Centre including Pak'nSave supermarket
Parks 0.50 km Cornwall Park - One Tree Hill
Library 0.00 km Mobile library calls fortnightly at the front of our home
Updated: 6 May 2016
Credentials & Membership
Credentials & MembershipStatusDetails
Care Association New Zealand Yes
Rest Home MOH Audit Report Available. Yes via MOH website
Care Association New Zealand Rest Home MOH Audit Report Available.
Updated: 6 May 2016

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